Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more
Company replied
Tenant Angels have been absolutely wonderful in helping me with my landlord issues. From the very beginning, they took care of most things for me, making the whole process feel smooth and manageable.... See more
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Could not recommend Tenant Angels more. Some landlords take advantage of tenants. They expect tenants to not fight back or complain and get away with it. Tenant Angels made holding my landlord to... See more
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Company details
About Tenant Angels
Written by the company
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Tenancy Deposit Claims
Written by the company
- Free Tenancy Deposit Checks
- If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
- No-win, No-Fee Service
- There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
- 100% Confidential
- It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.
Contact info
188 Liscard Road, CH44 5TN, Wallasey, United Kingdom
- 0151 372 0280
- info@tenantangels.co.uk
- tenantangels.co.uk
Free Deposit Check
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Think Resolution, think Tenant Angels
My interactions with Tenant Angels is a WOW experience. I was so sad after being dealt with by a bad landlord so I just went online seeking for a positive solution then Tenant Angels was suggested and from the set go I've been so relieved with their prompt, efficient and effective responses. They've got professional staff that attend to me with ultimate priority like I'm all that matters. Even while yet to get a conclusion on my case, I'm excited. I really appreciate their work system.
I recommend them over and over to everyone who needs a resolution.
5 June 2026
Unprompted review
Reply from Tenant Angels
Hi Oluwatosin,
Thank you for such a kind review.
I'm sorry to hear about your experience with your landlord, but I'm really glad we could give you some reassurance and help you feel more positive about the situation.
It's lovely to hear that you've felt supported throughout the process so far. Thank you for the recommendation - it genuinely means a lot to us.
All the best,
Tenant Angels
Satisfied client
Aww, very simple, well explained process handled by professional with dignity and respect.
I recommend them to everyone 1000%.
Contact them ASAP and thank me later.
5 June 2026
Reply from Tenant Angels
Hi Patricia,
Thank you, that gave us a smile!
Really glad you found the process simple and easy to follow, and that you felt treated with dignity and respect throughout.
Thanks for the recommendation - "contact them ASAP and thank me later" is a pretty good endorsement! 😊
All the best,
Tenant Angels
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that. Glad we could help.
Thanks for the recommendation as well.
All the best,
Tenant Angels
The people at Tenant Angels are vey helpful
The people at Tenant Angels are very professional. The speed in which they have assisted me I cannot fault. I would highly recommend them if you have any tenant issues.
4 June 2026
Unprompted review
Reply from Tenant Angels
Hi Tricia,
Thank you, really appreciate that. Glad we could help quickly and make the process as smooth as possible for you.
Thanks for the recommendation as well.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that.
All the best,
Tenant Angels
A really help service from this company…
A really help service from this company Dan has been giving out great advice. I would highly recommend. The solicitor they use are the best in their field.
1 June 2026
Reply from Tenant Angels
Hi Johan,
Thank you, really appreciate that.
Glad Dan was able to help and that you've had a good experience with the solicitor as well.
Thanks for the recommendation.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that. Glad we could help.
Thanks for the recommendation as well.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Marcela,
Thank you, really appreciate that. Glad you were happy with the communication.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Tessa,
Thank you, really appreciate that. Glad you found the service reliable and quick.
All the best,
Tenant Angels
Great job!
Within two days, Tenant Angels were able to review my case and get a solicitor who accepted to carry on with my claim. Great job!
28 May 2026
Reply from Tenant Angels
Hi Nguwasen,
Thank you, really appreciate that. Glad we could review everything quickly and get your case over to a solicitor without delay.
All the best,
Tenant Angels
I have found the customer service…absolutely brilliant, polite,and quick redesign to any questions
I have found the customer service absolutely brilliant, always gets back via wattsapp straight away, answered all questions and have been a really quick service, let me know every step of the way, very polite , highly recommend.
28 May 2026
Unprompted review
Reply from Tenant Angels
Hi Kerry,
Thank you, really appreciate that.
Glad the WhatsApp updates were helpful and that you felt kept in the loop throughout. Thanks for the recommendation as well.
All the best,
Tenant Angels
Dan at Tenant Angels has been…
Dan at Tenant Angels has been incredibly helpful and supportive throughout the process of recovering my deposit from my former landlord and letting agent. Even though I am still in the process of getting back my deposit he has been very helpful and supportive. He explained everything clearly, kept me updated, and made the whole process much less stressful. Very professional, responsive, and genuinely helpful. I highly recommend Tenant Angels to anyone dealing with deposit issues.
Thank you, Dan!
21 May 2026
Unprompted review
Reply from Tenant Angels
Hi Chichi,
Thank you, that's really kind of you to say.
I'm glad Dan has been able to support you throughout and make the process a little less stressful. It's great to hear you've felt informed and supported every step of the way.
Thanks for the recommendation, and we'll continue to be here if you need us as things progress.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Amanda,
Thank you, really appreciate that. Glad everything was explained clearly and that you found the team helpful.
All the best,
Tenant Angels
From start to finish the whole process…
From start to finish the whole process was very easy. Daniel was great everything was explained. Every step of the way
22 May 2026
Unprompted review
Reply from Tenant Angels
Hi Sarah,
Thank you, really appreciate that.
Glad the process felt easy from start to finish and that Daniel kept everything clear along the way.
All the best,
Tenant Angels
Excellent service and asy to deal with.
19 May 2026
Reply from Tenant Angels
Hi Mark,
Thank you, really appreciate that. Glad you found the service easy to deal with.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Idris,
Thank you, really appreciate that. Glad we could keep things simple and straightforward for you.
All the best,
Tenant Angels
Great company
Great company. Really helpful when having doubts about paperwork. Would 100% recommend tenant angels. Keep up the great work.
12 May 2026
Unprompted review
Reply from Tenant Angels
Hi Christopher,
Thank you, really appreciate that.
Glad we could help clear up any doubts and give you some reassurance along the way.
Thanks for the recommendation as well.
All the best,
Tenant Angels
Tenancy/Deposit Claim dispute
I have just started my claim with this firm, from the outset I have experienced amazing support and advice from all the team involved. Its been a big relief so far, from me and my family They are truly Angels. I look forward to working with them and I would recommend them for their swift and professional service.
21 May 2026
Unprompted review
Reply from Tenant Angels
Hi Abdul,
Thank you, that's really kind of you to say.
I'm glad you've felt supported from the very beginning and that we've been able to give you and your family some reassurance during what can be a stressful time.
We look forward to continuing to work with you, and thank you for the recommendation.
All the best,
Tenant Angels
Very good and and very nice and get…
Very good and and very nice and get things done very quickly
13 May 2026
Reply from Tenant Angels
Hi Jen,
Thank you, really appreciate that. Glad we could get things sorted quickly for you.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi Yvonne,
Thank you, really appreciate that. Glad we could help.
All the best,
Tenant Angels
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