Temple & Webster Reviews 

13,115
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,294 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, often finding them to be exactly as described or even better, with many appreciating the stylish and practical designs. The ordering process is frequently described as easy and straightforward, with a wide range of choices available at affordable prices. Reviewers are also very satisfied with the prompt and well-communicated delivery service, often receiving their items quickly and with regular updates. However, some customers reported issues with delivery, including items arriving on different days when they weren't home, or needing to pick up large boxes themselves. A few other people also felt that delivery times were sometimes longer than expected or that tracking information was insufficient, and in some cases, products were faulty or not delivered at all.

What people talk about most

Product

Users describe positive interactions with product, highlighting good quality, ease of assembly, and stylish... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers consistently note positive experiences with quality, often describing products as strong, sturdy,... See more

Order

Customers had positive experiences with order, often finding the ordering process easy and straightforward,... See more

Price

Reviewers mention positive feedback about price, with many finding them competitive, affordable, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices & good quality furniture. Delivery should be free & more precise delivery times. We ordered 8 pieces of furniture, one set of which was delivered on a different day & we weren't home. Wa... See more

Company replied

Rated 5 out of 5 stars

Super happy with this Temple & Webster wardrobe! It was pretty easy to put together (which is rare for flat packs), and once it was up it actually looked much more premium than I expected. The Hampt... See more

Company replied

Rated 5 out of 5 stars

Temple & Webster is my new favourite place to shop online. The quality & value, of what I've purchased so far, their prompt delivery & quick response to any issues I've had has been so good, I'll ne... See more

Company replied

Rated 5 out of 5 stars

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Mattress Store
  6. Rug Store

About Temple & Webster

Written by the company

Imagine a one-stop destination for beautiful living at fantastic prices. Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
  • $25 off your first order when you sign up for our email newsletter.
  • Fast delivery across Australia.
  • 200,000+ products to suit every style and budget.
  • Curated collections and style advice.
  • World-class customer service.
  • Stress-free 30-day returns on most items.
  • Sale events, with savings of up to 70% off.

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Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(13,115)

1,209 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice Furniture

Nice piece of furniture, decent quality for the price. Shipping is exorbitant but unavoidable. Entire experience from ordering to delivery was very smooth and efficient. First time customer, would shop here again if the price is right.

20 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Pauline, thrilled your first experience with us was a total breeze!

Rated 5 out of 5 stars

LOVE this piece

LOVE this piece, it's Beautiful, solid and extremely well packed, delivered to Tasmania, sooooo HAPPY, Thankyou!

20 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Greg, Yay, over the moon that you're loving your beautiful new piece—enjoy!

Rated 5 out of 5 stars

Beautiful products.

The site is easy to use, delivery is swift and the products are great at affordable prices.
My last purchase was a set of Laura Ashley Canisters for my mother. They look lovely in her kitchen and were priced better than they were on other sites.

19 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Terri, love that the canisters add such a beautiful touch to your mum's kitchen and that she's loving them!

Rated 5 out of 5 stars

Flat decked out with quality furniture and ready to AirB&B

We bought most of the furniture needed to deck out our new granny flat to get it ready for an AirB&B from Temple & Webster. We were so very pleased with the choice, size, materials and design that Temple and Webster offer. The furniture arrived quickly and was easy to put together. One of the bedside tables was damaged in transport and Temple and Webster had a new one delivered in a few days, free of charge. The quality of their furniture is good and the prices even better. We would buy from them again and recommend them as a great company to deal with.

20 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Catherine, We're thrilled you're loving our range—thanks so much for choosing us!

Rated 5 out of 5 stars

Super soft, comfortable and cosy single mattress

I have ordered a bed, mattress, beside table and tall boy all from Temple and Webster. The mattress arrived yesterday and is super soft and cosy. I love the zipper to be able to remove the topper of the mattress! The delivery people were super kind and placed the product where I needed it.
Looking forward to recieving the rest of my ordered goods to enjoy my new bed!
Communication from Temple and Webster regarding tracking is efficient.
Ordering was a breeze.
Highly recommend!

19 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey there, so thrilled you're loving that cozy mattress, and we can't wait for the rest of your bedroom setup to arrive!

Rated 5 out of 5 stars

Product guaranteed

The product advertised was exactly perfect for what I needed.

19 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Maria, Woohoo! We're thrilled it turned out to be the ultimate match for your space!

Rated 5 out of 5 stars

Great products

Great products, regular updates on delivery of items, easy to navigate the website,easy to find the exact product and size required.

19 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Dianne, Woohoo! Love hearing that everything was a breeze and you're loving your find!

Rated 5 out of 5 stars

Great value

Prompt delivery, very comfortable and great value for money

19 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Maureen, Awesome! So glad your new piece is super comfy—enjoy!

Rated 5 out of 5 stars

Delivery was very prompt

Delivery was very prompt, and arrived in good condition

18 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Ellen, that's exactly what we love to hear—enjoy your awesome new find!

Rated 5 out of 5 stars

Easy to order online

Easy to order on;line, great products!

18 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Jules, Woohoo, we're so glad ordering online was a breeze, and you love your products!

Rated 5 out of 5 stars

Beautiful and lush!

Easy to order and deal with. The bed is exactly what I was looking for, the fabric is beautiful and lush. I love it!

17 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Nikki, so hyped that your gorgeous new bed brings such a cozy, luxury vibe to your room!

Rated 5 out of 5 stars

A great choice of products

A great choice of products, good sales and discounts and quick delivery.

15 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Lorraine, so stoked you're loving our gorgeous range!

Rated 5 out of 5 stars

Good quality

Always delivers on time..and products are great!! I get compliments on my runner mat

15 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Catherine, that is music to our ears, and we are so stoked you are absolutely loving your new runner!

Rated 2 out of 5 stars

No communication after partial delivery

I purchased a bed online from T&W. Of three boxes, only two were delivered. T&W made no effort to contact me or update me on the missing box. In the end, I had to pursue it with the delivery agent myself. Two weeks and many phone calls after I ordered, T&W escalated and assigned someone to the case. I asked them to ship another bed, which to their credit they agreed to do immediately. Still, returning the unneeded boxes was a hassle due to poor communication. This experience makes it unlikely I will order from T&W again. My main complaint is their failure to initiate correspondence after the initial delivery was incomplete.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

The delivery was very quick

The delivery was very quick, delivery driver very professional, everything has been simple since ordering doona. Great quality and very well priced.

15 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Rhia, Yay! So glad your doona arrived quickly and that the whole process was a breeze!

Rated 5 out of 5 stars

This table is a beautiful pce of…

This table is a beautiful pce of furniture. Well made and came promptly and well packed

14 May 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Sue, Yay! We're thrilled you're loving your stunning new table—enjoy!

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