Teclast Reviews 

71
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

My Tablet Keeps Using this stupid PTOCK VERSON OF ANDROID 15 that restricts EVERYTHING want to download T3 arena and play with ur cousins? BLOCKED! like I can't even customize fonts record music or AN... See more

Rated 3 out of 5 stars

Very inferior WIFI and BLUE TOOTH may be 20 feet That does not compare with my Samsung S8 phone or my 2014 Thinkpad X220 that have excellent vintage WiFi and Blue tooth Otherwise it works well. Cannot... See more

Rated 3 out of 5 stars

Have a Teclast 8 inch tablet now for a few years. Great quality and specks for reasonable prices. Except have a few hardware/software issues which have not been rectified as the company offers no upd... See more

Rated 1 out of 5 stars

my 3 month old teclast tablet, which i use for my cell phone also, broke. i have tried for 3 weeks to contact them via their webvsite. 1) there is an online chat bot, says "We typically reply wi... See more

Company details

  1. Electronics Company

Written by the company

Since 1999, Teclast has been delivering products to make your life more intelligent. Become one of our 100 million users.


Contact info

2.1

Poor

TrustScore 2 out of 5

71 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(71)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Zero Customer Service response, warrantee is useless

my 3 month old teclast tablet, which i use for my cell phone also, broke. i have tried for 3 weeks to contact them via their webvsite.
1) there is an online chat bot, says "We typically reply within a few minutes." i left a dozen messages here over 3 weeks, zero response.
2) i filled out their online email customer service/warrantee claim... no response
3) i called Amazon, notified them of my problem, read on EVERY product they sell from the Telecast score has one star reviews stating the exact same thing.

24 June 2023
Unprompted review
Rated 1 out of 5 stars

I purchased a Teclast tablet 6 months…

I purchased a Teclast tablet 6 months ago is still under guarantee and warranty. It was good until it started to slow down about a month ago. It started becoming unresponsive when I was trying to use it. I contacted Teclast who said that I should download a new firmware; they provided a link which did not work. I then contacted them a few more times asking for help and asking for a refund explaining that is under guaranteeing and warranty they have not responded they have ignored me in my opinion. In my opinion it is a complete waste of money. My experience was extremely stressful and I got nowhere. In my opinion very bad company

1 May 2023
Unprompted review
Rated 1 out of 5 stars

Not once, but twice….

In the last year and a bit I had 2 Teclast (different models) both of them after 6-7months they broke. The first one not charging and the second one will automatically will get a black screen.

Worst company ever - once I get my refund will buy from another company

8 April 2023
Unprompted review
Rated 3 out of 5 stars

Have a Teclast 8 inch tablet now for a…

Have a Teclast 8 inch tablet now for a few years. Great quality and specks for reasonable prices. Except have a few hardware/software issues which have not been rectified as the company offers no updates at all.
Although the device is still usable and working well, I will probably not buy this brand in the future unless I hear they are regularly updating there software and improve there customer after-care.

10 October 2022
Unprompted review
Rated 1 out of 5 stars

Be very careful with this scam brand

Be very careful with this scam brand. THEY LIE ABOUT THEIR WARRANTY, IT DOESN'T EXIST... I have bought a laptop, which after few months I found out that it has a broken memory card, and it is non-fixible. I have contacted them since its supposed to have 1 year warranty, they told me to check it with a local service to find out what the issue is, I have paid for a local service to check it and they confirmed its not possible to fix. I asked Teclast mafia what to do next, they gave me an address in Berlin so I can ship it back to them, and I did. I tracked the delivery and made sure it arrives to them and they confirmed it did arrive, then they confirmed also that the refund shall arrive within couple of days from Aliexpress... and that was like 2-3 weeks ago... well guess what, I never received my money back and not only that... but they activated an automated robot to respond to my chat so they dont need to bother with me anymore. Be very careful of this scam company.

1 November 2021
Unprompted review
Rated 1 out of 5 stars

Teclast never sent order

I have had a very bad experience with Teclast.

I ordered a Teclast X6 Pro on 10 April 2021 and I have never received my order.

After email and talking with Teclast Europe - they promised to send the order as quickly as possible. They asked for my understanding since there was problems in the supply chaim.

For 3 months they have not responded to emails or phone calls.

Purchase value of 575 EUR most like gone without ever receiving the order :-(

29 October 2021
Unprompted review
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