techwearofficial.com Reviews 312

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting that items often exceed expectations in terms of material, design, and overall craftsmanship. Many appreciate the unique and distinctive style of the offerings, finding them comfortable and well-fitting, especially when checking size guides. The customer service is consistently highlighted as fast, helpful, and responsive, with many positive interactions regarding order issues and support. However, some customers experienced issues with delivery times, finding them longer than expected, and a few reported receiving items that did not match advertised images or had quality concerns like scratches or poorly made seams. There were also instances where sizing was problematic, with some items being too small even when following guides, and a small number of people reported not receiving their orders at all.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the material... See more

Quality

Customers had positive experiences with quality, frequently praising the good quality of clothing and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick shipping times,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the friendly, helpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The slip ons are very comfortable only con is the clips seem flimsy however as long as you use the size chart and make sure you get half more of your normal size you won’t need to move them. Other tha... See more

Rated 4 out of 5 stars

Received my order today and I love the glasses but they did arrive with some scratches on the inside of the lense. I reached out to customer service and they replied really fast, they have been really... See more

Rated 4 out of 5 stars

I am into cyberpunk cosplay, so when an add popped up for techwear official I had to check them out. I ordered 2 things, a half mas/ goggle set, and a separate half mask. They are sweeeeet!When people... See more

Rated 4 out of 5 stars

Overall positive experience. Shipping took a while from China, 2/3 of a month to Canada, but the shorts quality was good and as promised. They don't like to accept returns or exchanges, but they will... See more



Contact info

4.2

Great

TrustScore 4 out of 5

312 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cyber mask

I bought the cyber helmet with that LED screen in it and it is awesome ! Definitely worth the price
Cant wait to use it for projects

19 May 2025
Unprompted review
Rated 5 out of 5 stars

I’m absolutely thrilled with this watches!!

I’m absolutely thrilled with this watch! It has a beautifully minimalist design that makes it perfect for both casual and formal outfits. The build quality is excellent — it feels durable and well-crafted. It’s definitely a fashionable accessory that stands out without being too flashy. I’ve received several compliments already. Highly recommended for anyone who appreciates clean, modern style and good quality!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Second review here as a customer of…

Second review here as a customer of Techwear Official, gotta say their customer service is quite nice! They take your honest reviews into consideration. So telling where they can improve with the products you receive can increase their quality altogether :)

25 April 2025
Unprompted review
Rated 5 out of 5 stars

100% satisfaction garunteed

If only there were more trustpilot stars.
It has been an absolute pleasure to do business with Techwear Official. The quality of the goods I bought were really
top notch, and the customer service was superb. Nothing was too much trouble, and the advice I recieved on a couple of returns ( I messed up on sizing ) was awesome. It really helped me out.

Ignore all your doubts if you shop here at Techwear Official. It's one of the best online shopping experiences I've ever had. I highly recommend the service here.

Special thanks to Tonia for her awesome customer service and advice. Thank you so much.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Got the Led app controlled mask in good…

Got the Led app controlled mask in good condition . Packaging was good. No dent or scratches. Instruction manual was however missing. There was a huge delay at the Indian customs. That's how customs are .. I guess. Would love to purchase tons of stuffs in the near future .

11 April 2025
Unprompted review
Rated 5 out of 5 stars

black LED sneakers

I bought the black LED sneakers and omg they are so cool! They come in a wide range of colours which will suit any outfit you are wearing. They are nice to wear and are not tight around the foot or ankle

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Dropship warning ⚠️

Dropship warning ⚠️

I ordered and waited 2 weeks for a delivery from china. The second I tried the cargo pants on they have already been damaged by me fastening. Return policy is a nightmare!

22 March 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

I had a very positive experience with Techwearofficial! My baggy ski trousers arrived just in time for my snowboarding holiday, and are a perfect fit - just like the pictures online. I was worried the trousers wouldn't arrive in time so I was in touch with Techwear official and the customer service I received with this company was 10/10 they were extremely helpful and supportive. Highly recommended! THANKS

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. I've never dealt with such a respectful and communicative company before. Replies very quickly if there is an issue. Delivery is also exceptionally quick.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service helped me…

Excellent customer service helped me pick the correct size. The goods were as described (and, frankly, the real clothes look even more stylish than in the pictures). I think no one is doing clothes like this and at this level of quality/service, and that's why I love techwearofficial.com ;)

4 January 2025
Rated 4 out of 5 stars

Full outfit from techwearofficial

Customer support: 5/5

Quality of clothing: 4.2/5

Clothing matches the images: yes, but with some slight exceptions

Is it worth the money: yes it's fairly priced, not cheap, not expensive

Delivery time and packaging: the stuff you ordered comes from Hong Kong so it will take longer than usual to arrive, I waited for one of my orders for over 3 weeks, however during that time it was Lunar New Year so it does explain the delay. However I can say that it was worth waiting for my order overall. The packaging seems sufficient, they put them in a plastic zip lock bag and then wrap that with some plastic/nylon packaging and send it to you, however the shoes came in their own box with padding + the nylon packaging on top.

I'd like to begin by saying that I first originally bought a pair of pants from techwearofficial, then once those arrived and I was satisfied I bought more stuff from them. I do not think I am able to upload images here unfortunately. However, here is what I ordered: pants, jacket, hoodie, necklace/chain and some shoes.

The pants are comfortable, usable and exactly like in the images, however I've found that the zip on the pants was a bit weak and it did break upon putting it on(however I'm afraid this may have been because I put the pants too high and above my waist line) but it was an easy fix and outside of this the pants are great.

Next, the hoodie, the hoodie slightly varies from the images as whilst it's still the same thing, with the same features and texture, I found that the colour of the hoodie is entirely black whilst on the pictures its black with this faint smoky looking grey pattern all over it.

Furthermore, the jacket which i ordered is amazing, it is somehow even better than the pictures and exceeded my expectations, the jacket is extremely well padded and very very warm, thick and actually on the heavy side of jackets. The prints and embroidery + patches on it seem high quality too and won't easily come off. Due to the jacket being so well padded and thick, it does slightly restrict your movement due to its thick design.

Shoes, the shoes were again just as expected and very good quality, I have found some VERY small and practically unnoticeable tiny little marks on the shoe, similar to as if they've been worn before, however rest assured techwearofficial did tell me that they were customising my shoes to make them look the way they are, so this could just be from that. The shoes overall look amazing and are an eye catcher, they are not an everyday wear shoe though as they are more so focused on style, aesthetic over usability, however the shoes are still very much okay to be worn day to day, I just wouldn't wear it for like a 12 hour shift at work or something.

Lastly, the necklace/chain, it looks exactly as expected, however I've found that the actual chain part of it is a bit shorter than I expected, and it originally came off the pendant, but was easy to put back on, and once back on it never came off again. Other than that it is good quality and same as on the images.

Conclusion: techwearofficial do provide high quality clothing, but they do still have a bit of refining to do and more edges to smoothen out.

18 February 2025
Unprompted review
Rated 1 out of 5 stars

Wrong size received. Only 25% refund offered. Appalling.

As with other buyers below, we were sent the wrong size - 10in too small for my son's chest. The Chinese branch are currently saying it's our fault they sent us the wrong size so we have to pay 2 way tax , sell the item ourselves in the UK or accept £25% refund! I tried contacting their Manchester branch who claimed they cannot trace our order - even though I have sent the order number and screen shots of all important information. They are now saying they are not the same/ right company. If we had been sent the right size this corruption would not have been exposed. My son still hasn't had his birthday present. Very disappointing conduct in a modern world of good standards and accountability to customers.

21 December 2024
Unprompted review

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