TCIC Living Reviews 

428
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff who complete conservatory roof installations quickly and efficiently. People also highlight the high quality of the work and the excellent communication from the team throughout the entire process. Reviewers are thoroughly impressed by the dedicated tradesmen who keep workspaces extremely clean and tidy. However, some people noted occasional leaks or minor issues with panel installation and scheduling during the projects. Consumers appreciate the helpful customer service and clear guidance provided from the initial consultation to completion. Clients feel confident in the services offered and readily recommend the business to their neighbors.

What people talk about most

Service

People report high satisfaction with the service, praising the friendly, professional, and efficient teams... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the knowledgeable and... See more

Product

Users describe positive interactions with product, expressing absolute delight with their new conservatory... See more

Quality

Reviewers mention positive feedback about quality, noting that the transformation of the conservatory is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the informative communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very honest and transparent company from start to finish. So friendly yet completely professional at all times. Pretty much completed in just one day which was amazing. I can already feel the differen... See more

Rated 5 out of 5 stars

From start to finish our experience with The Conservatory Insulation Co Ltd was first rate. We had our conservatory roof insulated whilst retaining the glass, but with a plastered finish. The tea... See more

Rated 5 out of 5 stars

Great company to work with from start to finish. Communication was top drawer and fantastic value. Had an external roof replacement for my conservatory...was fitted in one day as promised. Nice set of... See more

Rated 5 out of 5 stars

From my initial conversation in December to the work being completed in January I have been happy throughout the process. The options and prices were laid our simply and their was no pressure to ma... See more


Company details

Written by the company

TCIC Living has evolved from The Conservatory Insulation Company, bringing everything we do together under one name. We help homeowners create beautiful living spaces that work for the way they live. Our services include conservatory insulation, conservatory roof replacements, conservatory rebuilds, new conservatories, orangeries, SIP extensions, windows and doors, plus bespoke garden rooms through our sister company, My Eco Garden Room. From transforming an existing conservatory to creating something completely new, you can expect friendly advice, quality workmanship and a team that takes care of your project from start to finish. Contact us for a free, no-obligation quote.


Contact info

4.9

Excellent

TrustScore 5 out of 5

428 reviews

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No recent history of asking for reviews

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4.9

All reviews

(428)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Complete replacement of two conservatory roofs.

Our home is a 300 year old detached stone cottage. We wanted to replace the clear roofs on our two conservatories, with tiles. With uneven walls and different and difficult pitches on each roof not the easiest thing to do.
We received competent advice and regular updates through the whole process. We are delighted with the outcome, an excellent company and have recommended them to our neighbours who are planning to have their conservatory roof replaced.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Conservatory solid roof

This company made the process very easy, with no problems at all, the team members that worked on my conservatory were all very polite and professional.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant experience from start to finish …

From start to finish our experience with The Conservatory Insulation Co Ltd was first rate.
We had our conservatory roof insulated whilst retaining the glass, but with a plastered finish.
The team which did the work - Jack, Zack and Lewis, were very hardworking and pleasant. They did a great job and cleared up afterwards well. Peter the plasterer, who came the next morning was equally pleasant and skilled doing an excellent job and, again, leaving everything clean and tidy.
All the staff we interacted with, from Andrew who came to talk to us initially, to all those at the office, were also brilliant, helpful and efficient keeping us well informed throughout.
Thank you to all

28 May 2026
Unprompted review
Rated 5 out of 5 stars

worth every penny.

the men came on time and was very polite just got on with the job, the job went very smooth,
the transformation of the conservatory is brilliant i am to say the least very pleased with it and very happy i have had the work done, worth every penny,
thank you all ken.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great all round experience

Good communication, fair price ,fitters ( Darren, Jason, and Scott)hard working and respectful of our property, left site clean and tidy, 2nd time we’ve used this company and would definitely recommend

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!

What can i say, what a company! I had my conservatory roof replaced, outer walls cladded and inner ones plastered.

From start to finish it was a success. No pushy salesman trying to get you to overspend and one willing to answer all the questions I had.

Rocky, Scott & Darren, the main guys on the job were an absolute pleasure. Non-stop work and laughter to go a long with it, the perfect combo.

As for the work itself, the conservatory turned out absolutely beautiful and all done within a week, very impressive to see.

I would advise anyone looking to refurbish their conservatory to 100% check these guys out, they saved me over £10k !!

A resounding 5/5 stars well justified and earned.

Thanks again guys, i am super happy with how everything turned out, 100% would recommend

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. They will lie, do a horrendous job and give you a guarantee that isn’t worth the paper it is written on. We had our conservatory roof done and we had leaks within a couple of months. We called them out and they said it was coming from the box gutters even though we had asked them to replace those. At the time they had said they didn’t need to replace them as there was no issues with them. We even had it written into the contract because we were skeptical about it but due to the wording (which they they cleverly did as they knew they were a problem but still decided not to replace) they have continuously refused to sort it out for us. Any one we have called out since has said they would need to remove the roof to complete the work and are equally shocked about the quality of the job. For having paid close to £12,000, the lack of pride of this company’s I’m their work is shocking.

20 August 2025
Unprompted review
TCIC Living logo

Reply from TCIC Living

Thank you for your feedback.

We take all reviews seriously, however, we have no record of your name or details on our system, so we believe there may be some confusion with another company.

If you are indeed a customer of ours, we would welcome the opportunity to investigate this further please contact us directly so we can look into it properly. All of our work and quotations are clearly documented, and we pride ourselves on being transparent and honest in everything we do.

Our track record reflects this, with a large number of verified five-star reviews from genuine customers.

We kindly ask that, if this review has been left in error, it is removed.

Thank you.

Rated 5 out of 5 stars

Friendly, professional, quality 5 star service

From the initial consultation through to the final visit, the company provided us with a first class service. The staff were always super friendly, knowledgeable and incredibly hard working. Each morning, they were here early and on time and got on with the job straight away. The whole project was smoothly managed by Tony. Love how a WhatsApp group was opened up throughout, giving you daily updates and made you feel you had full support throughout the project. We went for a full roof replacement. We exchanged our old flimsy, draught polycarbonate roof for a fully insulated tiled roof. We then chose to have all the internal roof and walls plastered and an old internal sliding door removed. All work was carried out by the company What an incredible transformation. It has totally opened up our kitchen diner and we now have a totally streamlined space. We feel like it is now an extension to our room rather than an 'add on'. We absolutely love it. If you are looking for friendly, professional, quality service then this is the team you should choose to help transform your conservatory.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Replacement conservatory roof

Communication throughout the experience was speedy and effective. The installation team were friendly, helpful and efficient. The plasterer finished the ceiling beautifully. The finished product was of a very high standard. We are extremely happy would highly recommend using the Conservatory Insulation Company to anybody.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Lads

Darren, Jason, Ben and Zack who were the team, did a brilliant and very professional job. Their work was of a very high standard and we were extremely pleased with the finished construction part of the project. Just the boarding and plastering to finish the job now.
The best thing we can say about their work, attitude and professionalism is that we highly recommend them and ‘The Conservatory Insulation Company’ to anyone considering having their conservatory transformed.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

I chose this company based on their reviews, customer service and communication. I just had the interior of my conservatory done - upvc ceiling, insulation and spotlights. Such a lovely job and a great team both working on the job and behind the scenes. I can't wait to feel the benefits of using this space now and will definitely be getting them to complete stage 2 (outside roof) when I'm ready. Thank you.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend, if you want a perfect conservatory

The staff was very friendly and yet had a very professional demeanour.

They provided a very well planned out execution of the conservatory roof and the final product exceeded my expectations.

I can not recommend these fellas enough and would advise anyone out there looking for a new conservatory to get in touch with them.

The roofing was done in a stunning style which left me and the family in awe.
The difference is impeccable when comparing to how it was before.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

A job well done

From making the initial call, following recommendation from a family member, everyone was very helpful and courteous. During the first visit all the options for insulating the conservatory roof were explained to us, we decided on a full roof replacement. There was no pressure on us to go down a set route just various options given.
We agreed on a date for the installation and the crew turned up promptly on the agreed date. The had the old roof off and new roof partially completed on the first day which meant the room was sealed and weather proof. The second day the roof was completed and the internal ceiling boarded out. The third day the plasterer arrived and plastered the ceiling.
The finished product looks great and we can feel the difference already and we are looking forward to being able to use the room all year round.
Thank you team a job well done.

3 April 2026
Unprompted review

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