Tax Hardship Center, LLC - IRS Tax Debt Relief  Reviews 

Great team and extremely helpful with my tax issues. I recommend all to give this place a try.

At first the associate assigned to my case was inept, slow and non responsive. After 6 months I complained and got Catherine assigned to my case. After that she was really good at pursuing a good outcome. Once the amended return was submitted, things went well. The IRS was the one that was taking eons to review the amended return. They finally did and my IRS debt went to Zero

The job they were hired to do got done. Way too many blue sky predictions, bad communication, and outright lies to get better than a 3 star rating. The salesman promised 6 months to a year for the process. It took 2 years. He flat stopped calling me back after a couple calls asking for updates. I was then passed to an office girl for over a year. The updates were seldom if ever offered, and only after I would call or email would she respond after a few days. I hardly EVER got an update from this company. I paid in monthly payments as was offered to me and I saw zero progress until after my balance was paid off. I was given lots of lies about the delays. I do not recommend this company.

Great support communication and follow through-- very helpful and professional

Team members I worked with was friendly, and tried their best to explain to me how I can get out of the situation I put myself in. I still had my homework to do, which I suck at. Got on good terms with the IRS after filing missing returns and getting on a payment plan.

It took a little over 4 years, but they were able to help me get nearly $70k in tax debt down a little over $4k for the settlement. They may not negotiate per se, but they did help with filing missing tax returns and every other bit of paperwork the IRS required for an OIC, which is something I wouldn't have been able to do on my own. They were also responsive and made sure timelines were kept throughout the process. John L, Fawnne R, Nicole, G, Niki A, & Isabella T were fantastic. Shout out to them specifically.

They took almost 8k for promised tax services. After one 30-minute call, they stopped communicating with me. I then disputed the charge with my credit card company and Tax Hardship is telling them I never followed through with a financial form therefore did not complete my obligations. How can I complete my obligations when they throw you paperwork to complete but then never take your calls or emails again for assistance? They ran out the clock on purpose so they can keep the money while providing zero services. These people are complete frauds!!! I will be filing complaints with the California Attorney General, Consumer Financial Protection Bureau, and the BBB and I encourage everyone else scammed by these monsters to do the same!!!

Gave them a $5000 retainer after the intitial $500 deposit. They could not commit to any resolution. Asked for my retainer back. 3 weeks and silence.

The worst service ever! I'd give them a zero of it was an option. This company scammed me out of $8k I was seeking help to resolve my tax issues. I contacted the Tax hardship center in January. I paid them in January. I haven't heard from them since. No one returns calls or answers messages. This company stole my money and left me in worst shape. It is now July and they haven't even filed the current year's taxes. RUN! Don't walk as far as you can. Do not give this company any money. My only alternative at this point is to file a fraudulent charge with my credit card. If that doesn't work then I will have to sue them in court. I'm writing this review to warn others not to do business work this company. They are a scam!
My review hasn't changed. This company is a scam. Their response is only for show. I called the number they listed and emailed their help center, as instructed- surprise, surprise NO RESPONSE! Small claims court here we come.

When i first contacted them i gave them my financial they said the most I would have
To pay is 7k dollars. The agent who Handel my case asked for the tax files so the could amend my taxes I sent them. When she amended them she had me paying all the taxes again even though she had copies of the taxes paid . I told her my CPA hadn’t use our expense that year her answer to me yes but it won’t cancel the taxes owed well how about reducing what I owe.long story short i owed twice as much after she amended the taxes then before . They charged me a total of 9.5k dollars and it shows I owe more now. I hired another agent and after 3 weeks I got a letter from the IRS saying my filed had been closed due to financial.

They did nothing and didn't even show up for our scheduled meeting which I had cleared my calendar to attend. I had to call multiple times to track them down and had already paid $500 by this point. All they did was ask for an additional $3500 in the hopes they could start negotiating with the IRS. What a waste of time and effort.

This company is a scam. The salespeople were very confident they could reduce our monthly payments, so we ended up hiring them for $5k. Then they came back and said they can’t reduce it at all even though our financial situation has not changed. To make matters worse, the men I spoke to closed the deal by telling me that they were so confident they could help us that if they couldn’t help us they would return our money. This whole thing was a lie, a scam, and a waste of time and money, worsening our financial situation.

This company Tax Hardship Center this is a scam. They say they will help you but they will lie to you saying they will call IRS and they just take your money if I new the right lawyer I would go after them,

My wage was being garnished. I depended on Tax Hardship to help with me with the IRS. There were little to no help from Tax Hardship. I received a consultation phone call from the case manager who was handling my case. They said it will take some time with my IRS resolution. After two months of my wage being garnished, I was the who negotiated with the IRS to release my garnishment.

Tax Hardship Center did not provide any help with resolving my wage garnishment. After numerous attempts on a weekly basis, to contact Tax Hardship, they have not gotten back to me on refunding me my payment.

Tax Harship will promise you that they can take care of your IRS issues. They will take your money upfront. Avoid at all cost. There are other places that can help you.

SCAM! I spent $3500 on the tax hardship center in 2023. It is now 2026 and they have still not resolved anything! The only thing they did was drag this out for so long that now I am in a worse situation because the penalties and fees have continued to pile up. I owe more now that I did when I hired them to help me. They are now saying the best they can do is put me on a payment plan with the IRS. No reduction, no waived fees, no negotiated amount, literally nothing was done for that $3500 fee! Can you imagine how much the penalties and late fees have accumulated in 3 years while this company was "working on it"? This company does not communicate with you at all. No letters, no emails, no phone calls. What did they even do for their money? I wish I never hired them. I should have dealt with the IRS directly and would not still be in this situation 2026 where now I am going to pay more that ever! They charged me $3500 to drag this out for 3 years which allowed fees to pile up in the thousands!!! They should refund my money. I am going to file a complaint with the BBB!

I was kept informed of every step taken in the process of negotiations with the IRS. I felt like I was taking an active part in the outcome. In addition, the team treated me like a person, and not a number.

I have put out over 4000 with this company. They do not call you to discuss your case. Yes they asked me to send in a copy of how much is in the bank to submit to the IRS in order to get this possibly to where i owe nothing. I don't think they are working on my behalf?? Mike called and stated i needed to redo my 2019. I thought with the money I've paid out this should be included for them to fix. Instead i get a freaking email requesting another 500. WTH is going on here? Unless I actually see results, which i will send in another review.... Do not use these people. They give absolutely no feedback about anything, and your always the one doing the contacting. Stay away!!!! SCAMMERS on innocent hardworking folk!!!!!!!! I still have not heard back from Mike about the response of fixing my 2019! I will let you know the outcome. This has been ongoing for almost a year.

I wrote a detailed review on Google, but this company is a scam. I paid $6000 dollars and they did nothing. They do not communicate at all, and you have to wait weeks for any sort of update even though you are emailing and leaving voicemails. This is not a rant but a warning as I just experienced this. I will be suing for my Money back once I get my tax issues finally rectified. Please be warned and please do not give a dime of your money to these people. The only time I got a response in minutes was when I told them I am no longer their client. The response was "Thank you we will close your account" and that's it. I have e-mail proof to share. Do not use. Do not use!

Nobody is perfect, that is why the 4 star vs 5 star rating. Early on more facts about the IRS and its ability to get decisions about the Fresh Start programs and breakdown of how one fits in. Otherwise, the Tax relief personnel was led in my case with Katherine Hess as my case manager and facts were not coming to her at times for weeks/months at a time. Katherine was a delight to work with, always took the time to make sure I understood what was going on and back it up with data. I am grateful to her service, expertise and patience where I was concerned.

They helped me out tremendously! Everything was pain and worry free for me. They kept me up to date on the whole process. Katherine Hess was the person working on my case and I couldn't recommend her enough. If you ask for a recommendation for someone to work with your tax problems, I would definitely recommend them!