I had a great experience with this tax service. Shanique was professional, knowledgeable, and explained everything clearly. My return was completed quickly, and she helped me maximize my refund while... See more
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Review summary
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Mr. Alonzo was GREAT!!! He was very knowledgeable and so, so patient. He took his time with me, and he explained everything in simple language that I could understand. I never felt rushed at all. I ap... See more
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My account mgr. Jordan Davis, was very professional and went over the process carefully for me. Sent a followup note to Jordan about a recent IRS update increasing the amount owed and mailed direct... See more
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Michael Reed is exceptional and exudes a level of professionalism that made me feel very important. He was patient, extremely understanding, listened intentionly and went above and beyond the call... See more
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Company details
Written by the company
Navigate the complexities of tax debt with the expert assistance of BBB accredited Tax Relief Helpers. Established in 2010, our team of tax attorneys, CPAs, and IRS enrolled agents brings over 75 years of combined experience to the table. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately.
Contact info
United States
- taxreliefhelpers.com
4.4
Excellent
58 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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RUDE
I called explaining my situation to see if they could possibly help or handle my type of issue before going into a bunch of details. The RUDE guy stated it would be about $500 just to get in and can I do it. As I was talking telling him let me think about it and was finishing the reason why, (which was not a money issue) he hung up the phone. THAT WAS SO RUDE, UN CALLED FOR AND UNPROFESSIONAL!! I was trying to say that I would need to know if they could handle that type of issue and do the investigation before just giving out money for someone to tell me they are not able to do it.
WHY would I want to deal with or recommend a company like that when you ALREADY show your character and don't want to help.
That whole NO COST CHAT and tell you about your options for free on their home page is a LIE! He went straight for the money.
28 April 2026
Unprompted review
I had a great experience with Ben Fargo…
I had a great experience with Ben Fargo at Tax Relief Helpers. He was empathetic to my situation, took time to explain everything clearly, and is very responsive when I call or text him. I truly felt supported throughout the process and would absolutely recommend working with him and his team.
15 April 2026
Unprompted review
I have been getting different answers…
I have been getting different answers every time I call. I paid this company 990 a month, and my taxes still has not been taking care of. It’s my own fault for the situation I am in, but when you pay for a service you expect results. I am beyond pissed. I paid them all that money on top of the IRS withholding over 33,000 dollars from my check. I am in a very bad situation right now. THANKS TAX RELIEF HELPERS!!!!!
23 April 2026
Unprompted review
Do not TRUST and Use this company if you don't have cash on hand.
They ask me to apply for a loan paying to them to make sure the loan pay the IRS after settlement. They could not negotiate for paying one time with the IRS for a reduce tax owed. They can only negotiate for payment plan. I agreed with that. However, I ask for the loan to pay back to bank who approved the loan with high interest. No one response to my emails, calls. I contact customer service and they refer back to the agent who helping with the loan. He never answer my calls. Now I have to use lawyer, contact consumer affair and file complaints...Do not work with this company. Contact tax lawyer, enrolled agent...Not this company.
2 March 2026
Unprompted review
A pleasant experience
I feel like Ben explained everything in great detail and answered every question with great patience. He made the experience feel very comfortable. Also, he got back to me very quickly when I was on hold each time. I look forward to working with him through the process.
16 March 2026
Robert was very informative
Robert was very informative, willing to walk me through this process and keeping it from being too nerve wracking.
16 March 2026
So far so good.
So far so good.. I started this process so stressed,but things are looking up.
5 March 2026
Tax Relief
Thank you Tax Relief Helpers. My debt was cut in half. I would recommend you to anyone who needed help with the back taxes owed.
11 March 2026
Awesome team…
All the representatives I dealt with were extremely helpful cordial, and very understanding on my situation. I’m sure the team has dealt with many situations, but when you are directly going through, it was very calming, knowing that they seem to truly want to help and and they certainly did based on their explanation of what they’re able to get me down to as far as tax relief so kudos to your team and all the members on it.
11 March 2026
True Professionals .....
1). True professionals and dependable -Quick response time, very knowledgeable and they take their time to go over the process with you. 2). Patience, listening skills and willingness to help are really great. 3). They make you feel at ease, relieved, giving you the piece of mind that you have the best team in your corner. Thank you Jordan Davis and Nicole!
10 March 2026
Honest
I have over 6years on back taxes. They are very honest with you. (Important). They will take care of everything you need. Frank Gomez is the best. He is who help me get on the right path. Thanks to Frank and his team.
9 March 2026
walk through of everything
10 March 2026
Great job great communication east…
Great job great communication east clear instructions made it a breeze
9 March 2026
I’m super satisfied with the service…
I’m super satisfied with the service provided. Within a week, my back taxes are taken care of. I’m so grateful that I came across Tax Relief Helpers. Many thanks to Mae, Belinda, Sarah, Michael and Alfonso. Aloha!
5 March 2026
kind and patient
4 March 2026
Frank Gomez was very helpful.
23 February 2026
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