This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very amaze as to how quick i was able to get my self-assessment completed. This was fantastic and the correspondence i received throughout was immense and without delay. Highly experience staff a... See more
I wish I had used this service sooner!! Filing a tax return has always been a bit daunting for me as I am a complete dunce when it comes to tax. I decided to use taxfix after a poor experie... See more
I've used Taxfix for my returns a couple of times now and they've excellent. Even when my returns have been awkward due to HMRC wanting more information than ever before they've still got it sorted. H... See more
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
4.8
Excellent
7K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great company
Great company. No fuss. Quick reaponse. Can’t fault it. Thanks to Lee who did my return for the second year.
9 September 2026
My accountant was prompt
My accountant was prompt, very helpful and understanding of my frustration with HMRC. It definitely helped take some of the stress off.
9 September 2026
Tax filing
Paul Brash makes tax filing a simple and stress free exercise every year. Thank you!
8 September 2026
This was the best decision I’ve made by…
This was the best decision I’ve made by subscribing to Taxfix. It’s fast , effective and easy. I can’t recommend this enough
8 September 2026
Svetlana was super quick and efficient.
4 September 2026
Thanks for all the back and forth to…
Thanks for all the back and forth to get this done! Glad to see my return has a higher return than you estimated during the preparation!
27 August 2026
Quick service with a timely prompt for…
Quick service with a timely prompt for some missing info. The format and process brings me peace of mind.
1 September 2026
Mylien was wonderful
Mylien was wonderful, she filed my tax return super quickly and saved me £2000!
2 September 2026
Unprompted review
Consistency of contact both verbal and…
Consistency of contact both verbal and utilising AI. , a very good quick and responsive communications team
31 August 2026
Definitely worth it!
It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been completed by someone who knows what they're doing, and it's all done and dusted for another year. Lilian Skinner has been my accountant on both occasions. She is super-efficient and has been really helpful with answering questions and accommodating my requests. Lilian even got back to me to help me out with a question that I messaged her with six months after submitting my 2024-25 return! A great service for a decent price.
25 August 2026
Unprompted review
My 2024/25 CGT calculation was off by almost £10k!
My 2024/25 CGT calculation was off by almost £10K causing me a lot of effort to idenitify and correct.
Taxfix eventually arranged a free amendment through a different accountant, which I appreciate. However, its complaint handling has been poor. I submitted a formal complaint and Accuracy Guarantee claim, supplied the requested evidence the same day, and followed up twice. Apart from an initial acknowledgement, my emails requesting a complaint reference, named owner and a decision on the guaranteed refund received no substantive response.
The amendment does not resolve the separate Accuracy Guarantee claim, and the promised fee refund remains outstanding. A tax service dealing with errors of this scale should investigate transparently and respond to formal complaints promptly.
Update 15/09/2026 - there is no follow-ups that TaxFix promised to take in their reply. I still havent's received any reply to my emails about accuracy guarantee.
Update 21/09/2026 - the previous update helped and got refunded.
6 August 2026
Unprompted review
Reply from Taxfix UK (formerly TaxScouts)
Hi,
Thank you for taking the time to share this feedback, and I’m really sorry to hear about your experience. We completely understand how frustrating it must have been to discover such a significant discrepancy in your 2024/25 CGT calculation, particularly given the time and effort you then had to spend identifying and correcting the issue.
While we’re glad that we were able to arrange a free amendment with another accountant, we appreciate that this does not address the separate concerns you raised regarding your Accuracy Guarantee claim, the complaint handling, and the outstanding fee refund.
We’d really like the opportunity to look into this properly and establish exactly what has happened with your complaint and Accuracy Guarantee claim. Please could you contact us at support@taxfix.com with your details. Our team can then review the history of the case and make sure this is looked into thoroughly so we can work towards the best possible outcome for you.
We’re genuinely sorry that you’ve been left feeling that your concerns weren’t taken seriously or properly investigated, this is certainly not the level of experience we aim to deliver, and we appreciate you bringing this to our attention.
Kind regards,
Taxfix
Working with Bryan gives me complete…
Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work with anyone else!
29 August 2026
Fast and simple
As every year, quickly got my tax return completed, very happy with the experience
1 August 2026
A fantastically helpful company
A fantastically helpful company. Never had a moment of issue with them and im beyond grateful for their service.
Special thank you to Paul Darcy who handled my most recent tax return. Very fast. Very efficient. Very polite. Amazing value for money.
27 August 2026
Definitely recommend Taxfix
The accountant sorted two tax returns for me, for the previous two tax years. They communicated well and dealt promptly with documents and queries.
3 August 2026
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