I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resol... See more
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I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were... See more
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TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The... See more
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TaxBit, this tax season, 2022, compared to last year's 2021 tax season was "A breeze"! Last year, I could barely breathe or sleep with any Of the SAAS programs... My TaxBit rep Vane... See more
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Company details
Information provided by various external sources
TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
Contact info
14203 S Minuteman Drive, 84020, Draper, United States
- support@taxbit.com
- taxbit.com
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The Customer service team were very…
The Customer service team were very cordial and they quickly solved my issue.
Very happy!

Reply from TaxBit
Tax Bit is tops in caring customer service!
I had unsuscessfuly tried to use tax software prior to contacting TaxBit.
Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were all very positive, encouraging, and understanding! Plus what a GREAT feeling to finally have last year's taxes done and know they are correct! Thank you TaxBit personnel -Ally

Reply from TaxBit
Great product and incredible customer service!
I worked with Michael of Customer Support on basic start-up questions, how to do this / that, and correction of a minor issue which the dev group will handle.
Although my questions were probably very basic, he treated me with respect, fixed my issues where possible, and was generally a great person. Michael is a testament to your company and your product is great!
I'd love to see more performance tracking tools, at some point.
I am shifting to TaxBit from another crypto tax software because of the professionalism of the team and the quality of the software.

Reply from TaxBit
Fantastic
Fantastic, customer-first company! Everyone I talk to there provides way more information than requested including tips, reminders, and recommendations to best utilize the platform. I've already seen two friends who decided not to use TaxBit receive audit notifications, while the friends who listened to my recommendation and I are compliant with TaxBit's help. I can't speak for other crypto tax platforms because I've had no reason to look further. Can't possibly recommend them any higher than I already do

Reply from TaxBit
I'm new to TaxBit
I'm new to TaxBit. I needed help connecting one of my exchanges. Customer service was amazing!! It's live help, not a robo chat or emails back and forth that take a day for a response. Michael was very patient and helpful. Yes, I was able to connect the exchange. The software is really set up well. Dashboard shows portfolio balance but you can also get details by coin type, transactions, date etc. They also have a tax optimization feature that is very simple and straight forward to use. I HIGHLY recommend TaxBit.

Reply from TaxBit
novice crypto enthusiast
As a novice crypto enthusiast, I am daunted by the challenges of keeping up with tax compliances. I find it a major impediment that has prevented me from engaging in any crypto transactions that would trigger a tax event. To that end, I have not taken advantage of the opportunity to engage in token staking and proof-of-work mining, all activities that would have tax consequences. Upon my contact with TaxBit, I described this situation to Alexi who responded to questions of mine on three separate occasions. She was courteous and determined that a solution would be created for me, and explained the different approaches that could be used.

Reply from TaxBit
Change to taxbit ?
I appreciate Taxbit customer service greatly
I appreciate the help through tax season
I had heard through Twitter chatter that taxbit was actively working with the IRS, reporting against its customers which seems to be the opposite of its own mission.
Why did we hear about this from Twitter rather than taxbit?
I have a full brokerage account and tax atty, I am familiar with paying taxes and reporting. Thats not the problem.
If taxbit has changed its mission to the customer and, instead, become yet another long arm of the IRS, rather than an appropriate and lawful service to the consumer, the customer needs to be made aware so the customer can make informed decisions.
Thank you

Reply from TaxBit
Great application
Great application. Figuring out taxes on crypto is impossible without TaxBit

Reply from TaxBit
My circumstances with tax has changed…
My circumstances with tax has changed as I have a local accountant here now to take care of my situation, which has been a relief.
I also understand our system is different to the US way, meaning in the 2020 information, 2021 transactions were included.
Regardless of this, I would have changed to my new local accountant anyway.
So with that, I do thank you for your efforts but will not be continuing with your service.
Thanks Again.
Take Care,
Harvey Green.

Reply from TaxBit

Reply from TaxBit
Extremely responsive and helpful
Extremely responsive and helpful. Answered several questions that were quite complex and probably beyond what they needed to.

Reply from TaxBit
Taxbit is doing better and they have…
Taxbit is doing better and they have picked up stars - but they really dropped the ball in finally fixing the transaction capture process in June of 2021 after 4-5 weeks of screwing around with that. They blamed it on the revised IRS 2020 Tax filing date in May of 2021. But I and others reported this problem Back on the May-The-Fourth-Be-With-You date. They took another 3 weeks before anyone in development even looked at the issue -- and then it was "magically" fixed by around the 10th of June. I feel honored to be considered a member of the Taxbit QA/Development team. Every day checking to see if my pending transactions could be applied or not, Pinging Support, asking for status. A company built on transaction capture and calculation and the problem persisted for 5 weeks. I fortunately processed all of my 2020 Tax Transactions by Jan of 2021. But can you imagine if you were trying to calculate your taxes for 2020 in May of 2021 and you tried to capture your transactions for the 2020 tax year in early May 2021? Or wait, some of you probably experienced that. Never Mind.

Reply from TaxBit
This is the best tax tracker on the internet
This is the best tax tracker on the internet. It integrates with all crypto exchanges including BlockFi. It prints all the reports you need to prepare your tax returns or syncs your info with TurboTax. I highly recommend.

Reply from TaxBit
everything has been good but its not…
everything has been good but its not tax season yet.

Reply from TaxBit
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