tax2u.co.uk Reviews 

8,968
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being helpful and making complex tax matters manageable. The staff are frequently highlighted for their professionalism, patience, and clear communication. Many people appreciate the excellent customer service, noting prompt responses and a straightforward user experience. Reviewers often mention the ease of the process, which removes stress from tax-related tasks. The company is highly recommended for its efficiency and ability to clarify complex information. Customers consistently report quick resolution times, especially for UTR applications, making the overall experience very positive.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as helpful, great, and... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with user experience, consistently finding the process easy,... See more

Response time

People report positive experiences with response times, consistently praising the quick and efficient help... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more

Rated 5 out of 5 stars

I appreciate staff professionalism. Very patient with people like myself, who is new to self-employed and self assessment, which I found to be "SKULL CRACKING". They made my tax matters manageable.... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(8,968)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to communicate with advisor

Very easy to communicate with advisor. Easy process carried out professionally and in a timely manner. Would recommend.

15 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your wonderful review and perfect rating. Knowing that we met your expectations is incredibly rewarding for our team. We truly appreciate your trust and look forward to helping you again.

Warm regards,
Tax2u Customer Support

Rated 4 out of 5 stars

Good service but a lot of back n fourth…

Good service but a lot of back n fourth conversation , very good staff and easy to use service

14 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your feedback. We're delighted to hear you had a positive experience with us. Your recommendation is greatly appreciated, and we hope to assist you again in the future.

Sincerely,
Tax2u Customer Support

Rated 5 out of 5 stars

I had a great experience with Tax2u⁠�

I had a great experience with Tax2u⁠�. Everything was clear and fast from start to finish. Whenever I needed help, they were very helpful and responded quickly. The whole process was smooth and stress-free. Highly recommended!

11 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your excellent feedback! We're delighted that you enjoyed your experience with us. Your kind words inspire us to continue delivering the highest level of service.

Kind regards,
Tax2u Customer Support

Rated 5 out of 5 stars

So far so good

So far so good. I paid a one off discounted fee of £72 for the tax service UTR processing and a years worth of accountancy help as I'm just starting out as self employed... Fingers crossed it all goes swimmingly and I can continue to use the service....

30 April 2026
Rated 5 out of 5 stars

This is my third year dealing with the…

This is my third year dealing with the wonderful tax2u team 👍
Thanks to all for the guidance and support a particular shout out to Antonella and Tim 🤓🤓

5 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

We're thrilled to receive your 5-star rating. Thank you for taking the time to share your experience with others. It was a pleasure assisting you, and we hope to welcome you back whenever you need our services.

Best regards,
Tax2u Customer Support

Rated 5 out of 5 stars

5 star service.

Excellent communication and service provided by Carmen, many thanks Jeff Todd.

2 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

We're thrilled to receive your 5-star rating. Thank you for taking the time to share your experience with others. It was a pleasure assisting you, and we hope to welcome you back whenever you need our services.

Best regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Always available to answer any…

Always available to answer any questions and very approachable and helpful, would highly recommend

1 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

We're thrilled to receive your 5-star rating. Thank you for taking the time to share your experience with others. It was a pleasure assisting you, and we hope to welcome you back whenever you need our services.

Best regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Excellent service again from Tax2U

Excellent service again from Tax2U
and a special thank you to Antonella for all her hard work👍👍

29 April 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

We're thrilled to receive your 5-star rating. Thank you for taking the time to share your experience with others. It was a pleasure assisting you, and we hope to welcome you back whenever you need our services.

Best regards,
Tax2u Customer Support

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