tax2u.co.uk Reviews 

8,963
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being excellent, helpful, and making complex tax matters manageable and stress-free. People frequently highlight the staff's professionalism, patience, and supportive approach, ensuring clear explanations and guidance throughout the process. The customer service is often described as brilliant, with many appreciating the team's dedication to making interactions pleasant and productive. Reviewers also commend the user experience for its ease and straightforwardness, noting the quick response times and efficient handling of applications.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting it as helpful, reliable, and efficient. Many... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

User experience

People report positive experiences with user experience, finding the process easy, straightforward, and... See more

Response time

Users describe positive interactions with response times, highlighting quick replies to questions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't thank Tax2U enough for their support. I was pregnant and juggling everything at home, and the last thing I needed was the added stress of dealing with taxes. They were so understandin... See more

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(8,963)

246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
tax2u.co.uk logo

Reply from tax2u.co.uk

We appreciate you sharing your experience with us. Customer satisfaction is our priority, and we're grateful for your support. We hope to assist you again soon.

Kind regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Thank you Antonella for your huge help

Thank you Antonella for your huge help. You made the whole process so easy and straightforward. Always kept me posted and overall made it all so easy. Thank you again.

Pedro

27 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for taking the time to leave us a review. We truly appreciate your feedback and are delighted to hear about your experience. We look forward to assisting you again in the future.

Kind regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Very good and reliable

I really appreciate their services very good and reliable 👏

1 June 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your kind words and for choosing our service. Your feedback means a great deal to our team, and we're pleased we could help make your experience a positive one.

Best regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Tax2u is the best

Tax2u is the best

16 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your excellent feedback! We're delighted that you enjoyed your experience with us. Your kind words inspire us to continue delivering the highest level of service.

Kind regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Very good very eazy

Very good very eazy

25 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your wonderful review and perfect rating. Knowing that we met your expectations is incredibly rewarding for our team. We truly appreciate your trust and look forward to helping you again.

Warm regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Highly recommend Tax2u

Highly recommend Tax2u. Antonella and team were great! Really happy with the service as they make submitting a tax return so easy. From Deirdre a repeat customer who will definitely be using them again in the future

28 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you so much for your fantastic 5-star review! We're delighted to know you had such a positive experience with our team. Your support and recommendation mean a great deal to us, and we look forward to assisting you again in the future.

Kind regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Been using them for a no of yrs allways…

Been using them for a no of yrs allways good
Tha ks

22 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you so much for your fantastic 5-star review! We're delighted to know you had such a positive experience with our team. Your support means a great deal to us, and we look forward to assisting you again in the future.

Kind regards,
Tax2u Customer Support

Rated 5 out of 5 stars

I am recommending to anyone Antonela

I am recommending to anyone Antonela. Always quick replied any of my questions and did such a great service.

19 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your excellent feedback! We're delighted that you enjoyed your experience with us. Your kind words inspire us to continue delivering the highest level of service.

Kind regards,
Tax2u Customer Support

Rated 5 out of 5 stars

Very easy to communicate with advisor

Very easy to communicate with advisor. Easy process carried out professionally and in a timely manner. Would recommend.

15 May 2026
tax2u.co.uk logo

Reply from tax2u.co.uk

Thank you for your wonderful review and perfect rating. Knowing that we met your expectations is incredibly rewarding for our team. We truly appreciate your trust and look forward to helping you again.

Warm regards,
Tax2u Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look