Taurus Logistics Ltd Reviews 

Stay away. Taurus are notorious for: Stacking fake micro-fees
Splitting one service into 3–4 line items. Charging “UK–NZ quarantine compliance” fees that don’t exist. Overcharging fumigation like it’s gold-plated. Padding trucking/handling massively. They quoted me $3k for a small caravan fumigation and then another $500 for trucking fumigation to the port and another $600 for origin handling at the port. Stay Away. Somehow they are actually defending there made up charges that don't exist in the shipping process. Amazing they are in business. I guess they prey on the naive.

Great communication, quick response to all my questions. Made the daunting task seamless. Professional team.

Very helpful, easy to contact, transparent on costs and clear useful advise

Very easy to communicate with and provided the guidance I needed to make progress with applications and ROVER checks for AU import

Moving can be a worrying time and there are always so many questions that come up, often in the middle of the process. I certainly appreciated the very helpful staff from Taurus Logistics during my international move. Especially the helpful, thoughtful and efficient work by Haley Sears and Richard Hack in resolving the move for my Private container, including Customs assistance and also for the involved process of bringing over my special vehicle. They often went out of their way to assist and were always quick to respond to my enquiries. Highly recommend their services

Taurus have been great to deal with, from first contact to delivery Richard and his team walked me through the process of importing 7 motorcycles from the UK to Brisbane. Their price was reasonable and the bikes arrived safely with no issues at all. I will be doing another shipment with them next year and they will be at the top of my list for anyone looking for recommendations to anyone in the future who requires vehicle importation. Couldn’t be happier.

Great Support, Though Website Could Be Clearer:
The team has been fantastic to deal with – always polite, prompt, and genuinely helpful with every question. Their communication made the process easy to follow and very professional. The only challenge I found was that the website can feel a bit overwhelming at first, and it would be helpful if it gave a clearer idea of the possible extra costs, like vehicle evaluation, import application fees, and marine insurance. Overall, a really positive experience with great customer support.

Barbara was excellent to deal with and was incredibly responsive with all the questions that we had. Whilst we did not progress with the quote, we would happily recommend anyone to get in touch with Barbara and the team

I just wanted to say a big thank you for Barbara for all your help and patience. You always take the time to reply to every email — even when my questions might seem a bit silly — and I really appreciate that. It shows how knowledgeable and dedicated you are.

Thank you also for keeping me updated after the quote follow-up and for letting me know what’s next at each step. Your clear communication and attention to detail make the whole process so much easier.

Trusting a company to oversee transporting your car. I have found Taurus to have good communication and a helpful attitude. Their price clarity allowed me to be happy to have my car shipped from NZ to Perth.

Barbara and Nathaly made the process of moving my vehicle from New Zealand to Australia simple and stress-free. The team was very helpful with information throughout and kept me updated with clear communication at every step. Everything went smoothly — highly recommend their service for anyone needing reliable vehicle shipping!

The team at Taurus Logistics made it easy for us from the start. The agents were so helpful finding the right solution for us, very patient and giving us all the information we needed. They helped with the paperwork, kept us informed all the way and sent timely reminders. They organized the truck to pick up the bikes, crated the bikes and organized the import formalities in NZ. We only had to pick up the crates in NZ port.

Importing vehicles into Australia is a fairly complex and expensive process but Barbara and Sugandi did a great job of getting a motorbike that’s been in the family for years from the UK to Australia for me. If I was doing it again I’d 100% use Taurus but my advice for most people would be sell your car/bike and buy one here!

The whole process was well-managed, and I was kept informed throughout—great work from Richard and Sugandi.

Hayley been great to deal with over the last couple of months keeping me informed of whats going on..great team..and would use Taurus in the future

Fast and reliable and the best of all is the recommendation provided by the staff to prepare and plan for the shipment. Barbara is amazing in her customer service and makes easy the journey by providing appropriate information. Thanks again all.

Great experience with Nathaly, super helpful throughout the process

Great service from the staff any questions dealt with professionally
Made the process so much less stressful

Great service, very efficient and clear instructions on what can appear to be a complex process

I found the team to be very helpful, going above and beyond most of all Nathaly. Who helped me retrieve my item that i had forgotten in the car.