I didn’t choose Taskrabbit, it chose me! Purchased items from the Container Store for delivery to me. Items were delivered late next afternoon. I would have preferred the delivery person rang my... See more
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Review summary
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Reviews shaping this summary
My helpers were 10 out of 10, however planning, scheduling and customer service that went with that was lackluster. Initial Customer service was responsive but the minute it was looking difficult t... See more
The delivery person arrived at my condo building on time but did not seem to want to bring the delivery, which consisted of multiple heavy items up to my unit. This surprised me because I recall the T... See more
Company replied
Omari was absolutely fantastic during the whole process. Communication was great, both over text and in person. He is polite and considerate plus he knows what he’s doing and gets straight to work get... See more
Company details
About Taskrabbit Delivery (formally Dolly)
Written by the company
Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.
How it works:
- Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
- Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
- Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.
For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.
Contact info
10800 Alpharetta HWY, STE 208-562, 30076-1467, Roswell, United States
- https://www.taskrabbit.com/delivery/support
- taskrabbit.com/delivery
4.0
Great
4K reviews
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Absolutely outstanding helper team!
29 August 2026
Job started and stopped multiple times
Job started and stopped multiple times, hard to use website, no one to contact. Much worse than Dolly
26 August 2026
Everything was delivered on time and…
Everything was delivered on time and efficiently.
29 August 2026
Late delivery and came scratched
The delivery guy was an hour late. I was given a 6:00-6:30PM delivery window and he arrived at 7:30PM. His pick up truck bed was shorter than the shelf so it was hanging off the back. That isn’t an issue but he did not wrap it in tape or a blanket. The side of the ikea shelf had scratches and there were a couple nicks on the side.
26 August 2026
We’re on time ready to work and had all…
We’re on time ready to work and had all the tools ready to get job done efficiently.
26 August 2026
7 Hours to move!
The helpers showed up 3 hours after the scheduled time of 9am. The move took 7 hours, (Noon- 7pm) for a simple 2/1 condo. David D. was very chatty and was doing more talking with the second helper than moving with a purpose to get this task done.
They moved everything, but it took way longer than it should have.
28 August 2026
My delivery was originally set for…
My delivery was originally set for Wednesday. However, they were able to do it the next day. Yay!
23 August 2026
Great movers to work with
Great movers to work with! Follows directions well and thoughtful about fragile furnitures. I felt like my moving was made so much easier. Will definitely hire again in the future.
28 August 2026
Job was done 👍 good
Good guy , drives safely, personally-maybe wanted more professional help but overall was good 👍
27 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Taskrabbit Delivery (formally Dolly)
Hi,
Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.
The delivery person delivered the wrong…
The delivery person delivered the wrong items. He did not speak any English so it was impossible to communicate the error with him. The customer support team was not super helpful. The delivery person then showed up unannounced to deliver the correct items when we were not home and decided to leave everything outside the house. He had to come back again later to pick up the wrong items delivered earlier.
26 August 2026
Communication was great showed up on…
Communication was great showed up on time, great service.
27 August 2026
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