TASCHEN Reviews 

Fast delivery. Book is fantastic

Communication ✅
Received on time the beautiful book
“Fool Moon”.

Tiny A5 not worth it

Love this book! Beautiful photos, great recipes. Arrived quickly. I have the Lemon book which I love as well!

Great price, quick efficient shipping, and above all an absolutely beautiful book! A must have for any fan of 2001!

Incredible book. Very happy with it.

The book is great. But UPS was an issue. They didn't come up my driveway to deliver the book. They left it down near the mailbox at the end of my long driveway. They sometimes do that when it snows, but yesterday it was just raining.

The books are delivered in perfect conditions. So fresh. Feels like they just came out from the printing machine.

I tried to cancel the order the next day and was told I could not. Meanwhile I ordered it a week ago and they just got it meaning there was plenty of time to cancel it

The recipients broke off there wedding and left the country the day after I placed the order. I am hopeful that UPS picks up and sends it back to you

Very bad business

Book arrived damaged. TASCHEN did not respond to my email. Very disappointed.

54 days waiting and i just received a box full of chinéese barca in instead of the book…

The delivery was ok but the book was completely damaged and from what I saw because it was not well protected when packed! It’s a real shame. I wrote to the customer service and now wait for an answer from them.

I was kept awear of the delivery date and it came when expected what more could I ask for.

Upon ordering a $7500 xl version of the same book one would think you’d take extra care to get the normal version to me that I bought at the same time. It’s been at least 3 months maybe four. It showed up in an old box that was falling apart with nothing to protect the book and the plastic was already ripped so there goes my chances at gifting it. I actually feel abused as a customer. 3-4 months is a record in my book. What was the delay. No apology was included. Furthermore I’d like an executive over stores to reach out to me to discuss my choices now. I should feel celebrated as a customer and no such joy is reflected back
My name is David McNeary and my number is in your CRM system. This has changed how I feel about TASCHEN right now displayed in my home but it doesn’t feel like a piece of art any longer. Just a book I spent too much money on because I was at the original show inn Manhattan and the day meant a lot to me. Annie meant a lot to me. Why I have the xl I have no idea in this moment.

Please take this review seriously. I’ve never spent so much money and felt so badly about it.

Wonderfull books. Quick and easy delivery. Well packed.

Absolutely awful customer service. I realised quickly after placing my order, that it would be delivered too late as it was intended as a gift.
I contacted the (usual) chat bot customer service, only to be told that orders can only be cancelled within 15 minutes of raising them (ridiculous). I begged to be put through to a human, to be told that it wasn’t possible, but the bot would raise a ticket for me.
Four days later I received an email from Marc in customer service, telling me my order couldn’t be cancelled as it was now in transit. I told him it wasn’t in transit four days earlier, when I first tried to contact them. As it turns out, the book was delivered, too late, we had already left for our holiday. And it was left on our doorstep.
Buyer beware, if you should need to change your mind about a purchase, you only have 15 minutes to cancel. Otherwise they will simply ignore you until the order has been sent. This isn’t my first purchase from Taschen, in fact I have a number of their books, so I am very surprised that this is how they treat loyal customers.

ARNOLD Schwarzenegger Book received — it is amazing!
Just one note regarding the inside quality: I found three inside pages cut, which is not ideal for me as a collector.

I love this publisher! Great, eclectic variety of books! Topics and price points for just about anyone. My latest purchase was for my brother's birthday present. I know he will love it!

The parcel (and the book as a consequence), arrived with some damages on the corner of the book.

The package was delivered in pristine condition, but the book inside it is damaged, not in a typical spots like corners, but mid-binding. Which to me says that a an already damaged book was packed in a warehouse and shipped to me (the damage midspine is consistent with a tie holding multiple books in a bundle, as when the warehouse received them from publisher. That is not acceptable as I was not paying for an expensive XL-sized photography book to receive a damaged copy.