talixo Reviews 

1,777
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 625 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the professional and welcoming drivers who ensure smooth, safe, and punctual journeys to various local destinations. Consumer feedback highlights exceptional communication, noting that people receive timely updates and helpful details before and during their trips. Many individuals emphasized that vehicles were very clean, comfortable, and well-maintained throughout the ride. However, some customers also noted occasional confusion and difficulties when trying to locate their designated drivers at busy airports. Reviewers additionally mentioned having to wait longer than expected for vehicles or experiencing communication gaps upon arrival.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting punctual and professional drivers who communicate... See more

Staff

Users describe positive interactions with staff, often highlighting that drivers are punctual, friendly, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, as experiences with punctuality and... See more

Location

Clients share ambiguous opinions on location, with experiences varying greatly depending on the destination.... See more

Customer communications

People report ambiguous experiences with contact methods and communication. While many consumers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the Welcome sign at the St. Lucia airport! Kenneth did a wonderful job, telling us about the island and pointing out various sites along the way to the hotel - able to stop for a brief moment t... See more

Rated 5 out of 5 stars

Drivers were professional and welcoming. They kept in contact and updated me any time things changed & using their self-help chat was easy and useful to edit pick up times if necessary.

Rated 5 out of 5 stars

We had a great experience with this service. Excellent communication from the start when we had questions. They picked us up at Medellin airport and took us to our resort. They were on time and our dr... See more

Rated 5 out of 5 stars

Once booked, talixo took care of monitoring my flights for pickup times and communicated who would pick me up, what vehicle and plate number, and where they would be.


Company details

  1. Limousine Service
  2. Taxi Service

Written by the company

talixo is the leading global operator of pre-booked ground transfers to the international travel industry. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide reliable, high-quality rides, helping travellers enjoy easier, more connected journeys from door to door.


Contact info

  • 117A Landsberger Allee, 10407, Berlin, Germany

  • talixo.com

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,777)

619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and extremely dependable

This service kept us informed of our ride details throughout the booking process to the pickup. Our flight delay was recognized and adjustments for our pickup were automatically addressed. The texted instructions were clear and communications from the driver made the pickup very easy. Our driver was friendly and personable. Better option than Uber or Lyft.

9 June 2026
talixo logo

Reply from talixo

Dear Customer,

Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!

Warm regards,

The Talixo team

Rated 5 out of 5 stars

Prompt

Prompt, courteous

18 April 2026
talixo logo

Reply from talixo

Dear Customer,

Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!

Warm regards,

The Talixo team

Rated 5 out of 5 stars

Reliable and courteous

Reliable and courteous

8 June 2026
talixo logo

Reply from talixo

Dear Customer,

Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!

Warm regards,

The Talixo team

Rated 5 out of 5 stars

Great Transportation

Our transportation experience was excellent. Our driver arrived earlier than the scheduled pickup time, which was perfect since we are early risers and were ready to go. The service was smooth, professional, and stress-free from start to finish. We truly appreciated the punctuality and reliability, which helped make our travel experience even more enjoyable. Thank you for the great service!

8 June 2026
talixo logo

Reply from talixo

Dear Customer,

Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!

Warm regards,

The Talixo team

Rated 5 out of 5 stars
talixo logo

Reply from talixo

Dear Customer,

Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!

Warm regards,

The Talixo team

Rated 4 out of 5 stars
talixo logo

Reply from talixo

Dear Customer,

Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!

Warm regards,

The Talixo team

Rated 5 out of 5 stars

Very good Driver was very nice and…

Very good Driver was very nice and punctual.

6 June 2026
talixo logo

Reply from talixo

Dear Customer,

Thank you so much for taking the time to share your review and for choosing Talixo. We hope to welcome you on board again in the future!

Warm regards,

The Talixo team

Rated 5 out of 5 stars

Great Service!

Had a great experience with both our rides to and from the island airport. Both our drivers were on time and very nice. I would definitely recommend this service to anyone needing a taxi to and from your hotel and the airport in Saint Lucia. Booking process and confirmation was very easy as well.

8 June 2026
Rated 5 out of 5 stars

Euzebio knows the city and knows…

Euzebio knows the city and knows exactly how to navigate it. He not only has the skills to do it, but also pays a lot of attention to the time.

On top of all this, he is a warm and approachable, yet professional at all times.

7 June 2026
Rated 5 out of 5 stars

Loved the Welcome sign at the St

Loved the Welcome sign at the St. Lucia airport! Kenneth did a wonderful job, telling us about the island and pointing out various sites along the way to the hotel - able to stop for a brief moment to take a picture of us overlooking the ocean. Friendly, easy to talk to, welcoming, conversationalist, would highly recommend! the 2nd driver, Kenny who took us back to the airport did well - showed us different areas of the island, able to take another pic from a different vantage point. Safe drivers!

24 May 2026
Rated 5 out of 5 stars

Both drivers were super

Both drivers were super! The contact between us was amazing and if ever in New York again I would use this company a million times over!! Thanks for a wonderful experience from South Carolina!!

4 June 2026

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