Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, w... See more
Company replied
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Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, w... See more
Company replied
I wish there was a fail safe for when one of my hostesses taps the check button instead of the message button (to notify guest there table is ready). I know you can recall a person from the rece... See more
Company replied
So far, so good. We are a large medical office, and we're very lucky TablesReady has altered their program so we can try our best to control our waiting rooms during this pandemic. Also even before wh... See more
only used for a week or so but so far it works well with no problems. only 2 suggestions: 1)allow for slightly longer automated text messages. 2)when a guest is paged that their table is ready that g... See more
Written by the company
03870, Rye, United States
TablesReady has been critical in starting my fast-casual/ walk-up restaurant without using antiquated pagers with an antiquated infrastructure to support it. This technology integrated with Square has allowed our operation to notify our patrons when their order is ready no matter where they are, on or off property. Being a property located on the beaches of Lake Erie, our guests have the flexibility to be at the beach, walking the shore, enjoying time with their families or seated versus waiting onsite for their order.
One ask i have is that the integration is a one step process vs. two. My cashiers have to enter the customer data in twice, once for the customer name and contact number to go to TablesReady and again to be printed on the kitchen receipt...which is confusing to the customer (if asked again) and sometimes a name conflict during peak hours.
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