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Rated 5 out of 5 stars

Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!! Always correct stuff in the bo... See more

Company replied

Rated 5 out of 5 stars

All goods came thoughtfully packed, so nothing arrived damaged, as has been the case with some other suppliers. Accessories were individually boxed with all necessary instructions and templates, screw... See more

Rated 5 out of 5 stars

I’ve used there quality products for many years, since retiring and moving I thought I would install CCTV at my new place. Brilliant products and great customer service as always. Very impressed wi... See more

Rated 5 out of 5 stars

System Q are going from strength to strength, developing new products and better software for the end user. Their technical staff, Rob & Phil, are always on hand for assistance to the installer, and k... See more

Company details

  1. Security System Supplier
  2. Burglar Alarm Store
  3. Electrical Equipment Supplier
  4. Fire Alarm Supplier
  5. Security Equipment Store

Written by the company

System Q Limited is a trade only supplier of security and IT products, providing leading edge technology. We have the latest security and surveillance equipment and a host of services including training. CCTV, Intruder Alarm, Fire, IT, Access Control and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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Rated 5 out of 5 stars

Have just installed a new ZIP nor…

Have just installed a new ZIP nor system and needed some technical advice regarding the mobile phone application. I spoke to Rob in technical support and his brand knowledge and help was invaluable. He had resolved the issue within minutes. Very helpful and professional service.

2 May 2018
Unprompted review
Rated 5 out of 5 stars

Update to my System Q review.

In light of my previous review I contacted Geraldine Hitchin the General Manager for System Q to discuss my complaint along with why our account had been put on stop and no support as a result of our review.

Geraldine was very helpful in allowing us to move forward from the previous experience and assisting us further with any outstanding work. We are now continuing to work with System Q and will provide any further reviews as necessary.

28 September 2017
Unprompted review
Rated 1 out of 5 stars

The Alien Dvr was installed by the …

The Alien Dvr was installed by the company System 2 Locking Road
Weston Super Mare and lasted app.4 months . As System 2 had not taken the course at System Q they were not recognised as authorised installers . This is the get out for System Q ( Alien ) any retailer is classed as an enduser if they have not paid a large sum of money to attend their training course . I have been given various names of alleged installers of Alien Dvrs and when they are contacted they refute they are installers and say they have only purchased a dvr , many saying it was the worst purchase they had ever made as there is no back for breakdowns which are many , there is no sale of goods act as far as System Q are concerned . DO NOT PURCHASE an ALIEN DVR .

17 July 2017
Unprompted review
Rated 1 out of 5 stars

Alien DVR very poor

Alien DVR range of software (CCTV Window, iOS App) is poor. CCTV Window is not compatible with Windows 10, despite their claims it is. The software is poorly written and seriously buggy. It is rarely updated, and the only way to get an update is to purchase new hardware. Basically the version available when hardware is purchased is the version the customer must live with.
End customers uphappy, so steer clear.
SystemQ have no interest in improving the quality of the software.

14 April 2017
Unprompted review

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