I originally ordered some stuff back in June; I've waited for 6 months and haven't received anything. I then requested a refund on their Discord server over a month ago. Their staff told me I would... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the clothes I received was very good but is it worth it??? Delivery takes a long time!!, there are orders that are lost and never arrive, customer service sucks, they take a long time to respond and also do not solve your problem, they try to give store credit and make problems to return the money, very good clothes but I prefer not to have problems!!!
Synical global is a brand I recently discovered last year and have been hooked on since. The quality of the clothes is top tier with more then fair prices. The main issue I see people complain about is shipping times, but it has greatly improved and Dan is always a big help with order issues in his discord. Also has a great reward system where you can earn points to use for future discounts, when most other brands don’t do anything. In all a great brand that has amazing clothes and a great community.
I’ve been buying synical since 2021 I genuinely love the brand they’re always dropping heat the only problem is the wait times but that’s not really the brands fault just the manufacturer but they’ve been recently moving from preorder to premade so wait times should be getting way better they’re only going up from here
The brand overall, is great. Clothing quality and design is all very great and I have always been impressed. My biggest and only complaint is the delivery time. I've been waiting 6 months for one order and 3 months for two others. I've reached out many times and have been promised "Delivery Times" in the manner of "That should be shipped out Tuesday," etc.. Yet 6 months down the line nothing has changed. But overall the clothing in itself self is amazing and the owner is great at communication with the community.
Been buying from this brand for a long time now, everything I own from it is very high quality and always meets expectations. On top of that the brand owner himself loves to interact with his community often making it feel like not just a brand, but a family.
I've been buying clothing from Synical for over 5 years and not once have I had any inconveniences or even anything as small as a shipping delay. The owner is very nice and responsive to any questions or concerns I have about my orders. Awesome people behind the team!
I have been buying from synical for the better half of 3 years now and I confidently say that they’re an awesome brand. The quality of their clothing is extremely good for the price and their customer service is outstanding. Will happily continue buying from here.
Quality never disappoints, I wear at least one piece a day and I love them. Although shipping can take some time it is in no way the brands fault. Customer service is top notch and will leave you satisfied every time. 10/10 Would recommend.
This company has done wonders for me. I think it’s one of a kind.
One of my favorite brands , customer service is quick , always dropping unique designs and are always good quality clothing.
There's lots of complaints about the wait times, but it's always worth the wait. Best place to get help with an order would be their discord, team is always helpful and responsive. Every item from Synical I've gotten has been immaculate quality and never disappointed me.
On October 18, 2024 I had bought a backpack from them which I had received within 2 weeks from the date of purchase, I had stored it in my closet until I graduated as I had planned to use it for college. Recently, in august of 2025, Right before college started I had taken it out and noticed that one of the pockets was broken just as I was opening it and so I decided to contact them asking if it can easily be fixed. I was told that it can get replaced free of charge and so it did, Received said replacement within a month and all is good. ❤️ great service
I’ve made several purchases from this brand and it never fails to surprise me. The quality of the clothing is on another level, and they have great customer service. 10/10 experience
the quality is always on point, and the drops keep me coming back every time. One of the few brands that stays consistent and keeps delivering every time. also keeps the community updated with what’s to come in the future, overall one of my favorites.
Even tho custom’s be delaying my packages from them, I’ve been a loyal customer of Dan’s since 2021. Always so communicate and innovating every single drop. Trust, buy from Synical and you won’t regret!
Everything about synical is great, although i wish shipping was a bit faster they do everything they can to get the clothes out. The wait is totally worth it tho bc i’ve never received clothes at this quality for a fraction of the price. Good customer service they always let us know when items are arriving. overall great experience and will be purchasing more in the near future!!
been ordering from synical from 2022 and have always receive top quality pieces from them, whenever their was a delay in shipping or anything they’ve been transparent and kept me updated, not many brands have such a big following but keep prices affordable without lowering the quality of their clothes.
very amazing quality fire prices and a great team with amazing support
Great customer service and great clothes. creator very reliable and cares for audience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.