My most recent experience was a is a warranty replacement so not the original purchase. However, both were handled efficiently, smoothly and easy. SylvanSport supports their customers and does their... See more
Company replied
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My most recent experience was a is a warranty replacement so not the original purchase. However, both were handled efficiently, smoothly and easy. SylvanSport supports their customers and does their... See more
Company replied
From the onset SS sales staff was considerate and helpful in us picking the package that would best serve our needs. They helped answer all our questions on towing, kayak rack systems and offered sugg... See more
Company replied
Last night of camping saw 80 to 90 mph winds. Trailer hardly wiggled, the GoZebo got tossed about with only one pole getting kinked, all others stayed normal, popup kitchen canopy pretty much destroy... See more
Company replied
Sylvan Sport makes a great tent camper in the Sport-Go. It is easy to tow while still getting great gas mileage. Sylvan Sport believes in great customer service and provides great customer technical... See more
Company replied
Manufacturers of outdoor products including lightweight pop up campers and trailers. Includes company overview, products, dealers, testimonials, photo gallery, online store, blog.
United States
Hasn’t replied to negative reviews
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Good products that the company stands behind...

Reply from SylvanSport
The parts arrived in good order and quickly. The problem eas with the carrier, FedEx. I live in Canada and their cross border fees are a killer. I paid an extra 50% on top of the purchase price to the carrier. I wish Sylvan would do a little research and offer options on shipping.

Reply from SylvanSport
Sylvan sport responded promptly and made everything right. We love our camper and are so happy to have everything operational again. Thank you!

Reply from SylvanSport

Reply from SylvanSport

Reply from SylvanSport
The quality of product is good. But shipping fee is high. I didn’t get free delivery even when my order is more than $200.

Reply from SylvanSport
Florian made buying a kayak trailer easy and friendly.

Reply from SylvanSport
I’ve ordered accessories and gear a number of times from Sylvansport.com Prompt delivery every time and goods always received in perfect condition. Will continue to order from site even with extra duties, delivery fees and exchange rate.

Reply from SylvanSport
Great Company and we Love Our Camp Kitchen!! Quality Product and added to our camping experience!!

Reply from SylvanSport
Actually talking to a live person who was very knowledgeable about products and services!

Reply from SylvanSport
Responded quickly and replaced my tent, defects can happen but it was nice that they responded so fast to correct the issue.

Reply from SylvanSport

Reply from SylvanSport
Sylvan Sport stands behind their products! They made the difficult decision to replace recent tent designs which did not perform as expected. They are a responsible, class act business who is to be admired.
Love our GO!

Reply from SylvanSport
I have dealt with SylvanSport a couple of times since owning my GO. They are one of the best and most responsive customer services that i have ever dealt with. Even with this latest tent issue, they respond very quickly and honestly.

Reply from SylvanSport
We appreciate Sylvan's responsive customer service but more importantly their integrity and that they honor their warranty without question.

Reply from SylvanSport
Very grateful for SylvanSport’s customer service, and for their integrity standing behind their products.
Highly recommend!!

Reply from SylvanSport
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