SwitchAid Reviews 193

Resolved quickly and efficiently. Carla was great helping us resolve our issue thank you :)

We have been working with Michael at Switchaid for last couple of years. The service is always good and able ask questions to make sure I understand the service. When contract was up for renewal helped solve any issues that might have arisen, also been a smooth process.

We haven't had phone contracts for our team, but the pandemic has definitely increased the need for phones. I looked about for the best deal for my charity and came across SwitchAid. They were great, listened to what we needed and gave some great examples of packages that would suit for us to choose from. We have gone with Oppo phones with contracts and we get a great grant back on our spending plus they will review where we are at in a years time and check we are still getting the best deal. They have been really easy to deal with and very responsive to any queries. I would recommend them

Our small community interest company decided to get our internet through SwitchAid, as it is a social enterprise and its work benefits other charities. Although the process with the internet provider itself (not SwitchAid) hasn't always been straightforward, SwitchAid have done far more than simply broker the initial deal. They contacted me directly to check that each stage of the process had gone successfully, and when there was a recent issue Carla from SwitchAid made sure it was resolved and we were happy.

Provided answers to all my questions and costings in a clear and precise manner - excellent service

The agent I had been speaking to regarding a possible telephone system was completely professional, patient, and understanding. I highly recommend this service and their team. Nothing was too much trouble.

Emmaus North East is one of 25+ charities in the UK using an international formula to counter social exclusion by providing homes and work, and Dom Ryan at SwitchAid in Co Durham helped us massively. Top class & ethical with it!

Absolutely faultless service! The team took lots of time and carefully listened to our needs. Any questions were answered really quickly and the whole process was seamless. We got a really good deal and I 100% recommend!

Saved £240 and supported a valuable charity! Second year we’ve used switch aid, website is simple to use, switch tool less than 5 minutes, the hardest part was choosing which charity to support. We’ve used switch aid before and we’ll be back next year

SwitchAid delivered a phone quickly after putting in our order. The Nokia phone I received is sleek and easy to use, and I appreciate that SwitchAid included a protective case. It is the extra touches that make them great to work with and I'd recommend them for any organisation.

What a breath of fresh air this service is, it only did we manage to save £360 on our energy we also donated to a good cause.

absolute genius concept which everyone needs know about, who would not want to save on their monthly bills and support a local charity or good cause.

We donated to Batley Bulldogs being big sports fans and knowing how These clubs help the community they are part of.

Thanks again switchaid keep up the good work and good luck for the season Batley.

Michaela Donnelly

Very easy to switch, saved over £400!!! Donated to Durham county cares, a cause close to my heart too!
Very happy!

Brandon was incredibly helpful in directing our charity to the best provider for broadband. Our circumstances were complicated and I appreciated Brandon’s patience & constructive problem solving! I can highly recommend Brandon & the SwitchAid team! Thank you SwitchAid!

I contacted SwitchAid for support to get a mobile phone for a new charity I had set up. Brandon and his team were really helpful and friendly - Excellent at communicating quickly and helped me to find a great solution which fitted what we needed. Everything was sorted out quickly and efficiently too and it was easy to go back and ask any questions when I needed to.
Excellent service - would thoroughly recommend.

When we moved business premises Dom took complete control of the utilities for us, gathering information together and showing us via a video walk-thru the different suppliers with the pros and cons on each.

the service we received was superb and we continuously recommend Dom to clients and friends , the best part was that we were able to chose a charity of our choice that Dom gave some of their profit to.

Switchaid have been excellent in assisting YMCA NORTH TYNESIDE in getting a better energy deal for now and the foreseeable future.
Thank you to the team at Swich aid for their excellent advice and fantastic service

Very helpful staff and a good customer experience all round.

Dom helped us achieve a massive saving across our organisation and as well as saving us money was able to give us a grant as well to help support the work we do in Teesdale. Thank you Dom for all your hard work and support.

Switch aid switch

Simple and straightforward a classic double bubble, I saved £310 on my energy and donated their commission to a local charity :)