Absolutely fabulous delivery and experience with Swiftee, who helped us all week to courier an order from Rinkoff’s Bakery each morning. Rodger is absolute superstar and went out of his way to help, i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Saab Singh the delivery driver was great. Stayed on the phone while I directed him through the office, and was able to deliver a surprise birthday cake. Recommend :)
You guys need to update the website so we can tip the drivers. I'm happy with the service, it's good to be able to track live the drivers, I will be using it quite a lot the service so it helps my c... See more
Company replied
Good service as always. Appreciate the driver being patient with issues that came up and having to change the delivery address last minute - thank you!
Company details
Written by the company
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contact info
Grosvenor Way, E5, London, United Kingdom
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4.7
Excellent
211 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Swiftee
Hi Ari, thanks so much for sharing some love, it means the world to us! 🔥
The Weekly View l Swiftee's Weekly Customer
Hellonall,
We distribute our weekly issue, with the professional swiftee riders, to over 100 locations in less then 2.5 hours.
The service is unbeatable!
We would definitely recommend for professional companies.
13 November 2024
Unprompted review
Reply from Swiftee
Hey there, that's such a kind and elaborative review - we appreciate it and we value your business ❤️
Reply from Swiftee
HEYA 😊
Thanks for your remarkable comments, we truly appreciate it!
Extremely unhappy as I was waiting a…
Extremely unhappy as I was waiting a very long time for the driver and i got a message that the driver was here and he only arrived 10 mins later …. Then for delivering the parcel he took far to long and he want the complete wrong direction and I had to call him to tell him we’re to go
2 October 2024
Reply from Swiftee
Hi Leah,
We're sorry to hear about your experience 😟. I've checked the job reference attached and the log shows you Created the job 17:50, Collected 18:02 and Delivered 18:18, which means the package was collected just 12 min after booking. I'd love to hear in detail what went wrong, if you can email us at support@swiftee.co.uk that would be really helpful!
- Aimee, Customer Support
Reply from Swiftee
Good morning Carol ⛅
Thank you for your positive feedback and for taking the time to spread the word!
Excellent service
2 September 2024
Reply from Swiftee
Hey there! We're glad you found our service excellent and we appreciate the time you took to share some love 💌
Great service!!!!
Great service time and time again.
-Easy to use app.
-Fantastic customer service.
-POD with image also a great help.
-Drivers also always very obliging and professional.
All in all a very professional courier service.
5 September 2024
Reply from Swiftee
Hey there Ephraim!
Thanks for the great review, we couldn't have said it better 🥳
- Aimee, Customer Support
Reply from Swiftee
Thanks for your great feedback. It’s always appreciated 🔥
- Aimee, Customer Support
Reply from Swiftee
Hi there Mayer!
We're glad we did it fast and speedy! 📦
- Aimee, Customer Support
Great service.
2 July 2024
Reply from Swiftee
Hi Leib,
We're delighted that you found the service useful and efficient ✨
- Aimee, Customer Support
fast and efficient
3 July 2024
Reply from Swiftee
Hey Sam!
Thanks for your feedback! Great to hear that we were fast 🏍️
- Aimee, Customer Support
Reply from Swiftee
Hey Avi! Your comment reminds us why we we're around. Thanks for your support! 🌟
- Aimee, Customer Support
Reply from Swiftee
Hi Jon! Thanks for the rating, we're glad we were helpful! 🤩
- Aimee, Customer Support
Reply from Swiftee
Good afternoon Samuel!
Thanks for the rate ⭐⭐⭐⭐⭐ Have a great day ahead!
- Aimee, Customer Support
Reply from Swiftee
Hi there Shlomo!
We're delighted to hear we got those keys to its home 🏠 Thanks for taking the time to rate us!
- Aimee, Customer Support
Reply from Swiftee
Hey Suri,
We're honoured to have your support! Our amazing customers fuel our amazing service 😉
- Aimee, Customer Support
Collection of medical items was quick…
Collection of medical items was quick and I was updated of any issue with pharmacy. Delivery also quick with items. Helpful & polite. Thank you.
10 May 2024
Reply from Swiftee
Good Morning Carol ☀️
We're glad we were fast. Hope to see you back soon!
Aimee, Customer Support
The service I received on this delivery…
The service I received on this delivery was great!
3 May 2024
Reply from Swiftee
Hi there!
We're glad you had a great experience with your delivery 📦
Aimee, Customer Support
Fast and secure
1 May 2024
Reply from Swiftee
Hi there Cheskel! Thank you for taking your time to rate us ⭐
Aimee, Customer Support
Reply from Swiftee
Hey Cecilia. Thanks for your recommendation! We look forward to servicing you again soon! 🏆
Aimee, Customer Support
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