Ordered 30th June, no sign still almost a month later. Contacted numerous times heard nothing back from this company. Will have to takw further now. Stay away from this company!!!
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See what reviewers are saying
Ordered on a Thursday night. Expected delivery 2-5 working days. Delivered on Saturday morning. 2 days, they weren't kidding. Personalised Xmas boxes delivered as ordered. The boxes look great. Can't... See more
Ordered 11 days ago, still haven’t received my order so wonder why they’ve sent me a email to review!! Sent DM on instagram a week ago but no reply. Really slow packing/dispatching compared to all the... See more
Company replied
I’ve loved Sweet Factory mixes since I was a child when I’d get them in the supermarket near my house. I’m a vegetarian now though as an adult and I struggle to find gelatine free jellies. Sweet Facto... See more
Company details
Written by the company
The Sweet Factory Ireland, Pick'n'Mix since 1993
Contact info
2nd Floor Broadmeadow Hall, K67 Y5F2, Dublin, Ireland
- sean@sweetfactory.ie
- sweetfactory.ie
3.5
Average
478 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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The best sweet selection and even…
The best sweet selection and even better service. Ordered yesterday and received my package today ❤️
21 December 2022
Unprompted review
Finally arrived
At first I was really frustrated with the lack of communication from the company and I honestly thought I wasn’t going to receive my item but it just got delivered and it couldn’t be better really happy with it.
For anyone who has ordered and can’t get through the same happened to me then I finally got the email about delivery and it was all good.
13 December 2022
Unprompted review
Tasty
First tasted these jellies by chance, then went straight onto website to buy more. So good😋. Also, a very quick response to a query I had and delivery was within 2 days of my order.
11 December 2022
Unprompted review
Order never arrived emailed company and…
Order never arrived emailed company and delivery company and no reply😡😔
6 December 2022
Great selection of sweets to choose…
Great selection of sweets to choose from. love the mix your own option.
quick delivery too.
highly recommend
1 December 2022
Unprompted review
Love the sweets
Love the sweets. Great selection of vegan friendly options. Very competitive prices. Let down a bit by the courier they use. Took nearly a week for delivery.
25 November 2022
Unprompted review
Great selection of sweets and super…
Great selection of sweets and super speedy delivery!
30 November 2022
Amazing quality products
Amazing quality products. Delivery is quick. It would be great to get tracking details/shipping confirmation before the product has been delivered. Love the products and will not order anywhere else they do not compare.
25 November 2022
Unprompted review
Will definitely be ordering…
Will definitely be ordering again..great choice of sweets and the nicest jellies I've tasted..quick delivery.
25 November 2022
Unprompted review
quick and simple
Easy order process, fast delivery. Tasty sweets, bought the vegan options.
21 November 2022
Unprompted review
Fast delivery
14 November 2022
Unprompted review
Great service
Easy to order, great choices, vegans and coeliacs catered for too which was great for me! Order arrived so fast! Delighted with everything- we have a bag to suit everyone’s tastes!
4 November 2022
Unprompted review
Still havnt received order need a…
Still havnt received order need for birthday party . No customer service
24 September 2022
Unprompted review
Not here yet?
5 September 2022
Unprompted review
Sweets not of the same quality and…
Sweets not of the same quality and taste as they use to be
11 August 2022
Unprompted review
Some of the sweets we got were not…
Some of the sweets we got were not fizzy in the fizzy mix. Great otherwise
9 August 2022
Unprompted review
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