Branded Surveys Reviews 119,834

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 11,421 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and security of the payout process, noting that payments are often swift and reliable. Many people appreciate the variety of surveys available and find the platform user-friendly, whether accessed via the website or the app. Reviewers also mention the competitive pay for surveys and the ability to earn rewards in their free time. However, some customers were dissatisfied with the user experience, particularly regarding survey qualification. They report spending significant time on surveys only to be disqualified or encounter technical glitches that prevent proper submission or completion, leading to frustration and uncompensated effort. Some also noted issues with the website crashing or surveys freezing, and a few experienced difficulties with the availability of surveys.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform easy to use,... See more

Payment

Reviewers highlight positive aspects of payment. Many customers report that cashing out is a smooth, easy,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site as... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers appreciate the decent payouts and quick... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers find the app easy to use and a great way... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Receiving the payout was highly secure yet easy. The pay for surveys is not great, and some are very frustrating when time consuming, repetitive answers are submitted only to find out I'm not qualifie... See more

Company replied

Rated 4 out of 5 stars

filters to qualify for a survey take too long, payout options should not have to be a weird gift card... there are real virtual cards that can be added to your phone wallet

Company replied

Rated 5 out of 5 stars

overall good survey site and definitely the one i use the most. the pay for surveys is extremely competitive to all others, and ive made close to $400 on the site. my only issue is the amount of surve... See more

Company replied

Rated 5 out of 5 stars

I really like Branded Surveys. However, the two downsides are: 1) Some of the surveys are repetitive and long -- and the value/payout are pretty low for the longer ones. I'd like to see those that... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

120K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars
Branded Surveys logo

Reply from Branded Surveys

Thank you for taking the time to share your feedback. We're glad that you find the surveys enjoying and helpful.

Rated 5 out of 5 stars

BrandedSurveys

The company is a trusted brand thats highly reliable and trust worthy that looks after everyone associated with the brand and more. I love them.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We are so glad to hear you love our brand and trust us! Your kind words mean a lot to our team. Thank you for your wonderful feedback.

Rated 4 out of 5 stars

Most surveys are great

Most surveys are great. Sometimes you get a long streak of not available anymore. Then you spend an hour just clicking.

7 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and understand the frustration of surveys becoming unavailable. We're always working to improve this experience.

Rated 4 out of 5 stars

Out of all of the apps similar to…

Out of all of the apps similar to branded surveys, this has to be by far the best one I've been able to find yet!
I say that because you can get your pay out almost immediately and it's a clear step by step process.

6 April 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We're so glad to hear you find our app to be the best! It's wonderful that you appreciate the immediate payouts and clear process. Thank you for your positive feedback!

Rated 1 out of 5 stars

This company is a scam that steals our…

This company is a scam that steals our money and blocks our accounts for no reason. When we try to withdraw funds, they block the account and send their infamous message: "You've committed violations." Is this fair? I want my money back.

1 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your concerns. We take all feedback seriously and are reviewing your account to understand what happened. We want to ensure a fair resolution.

Rated 5 out of 5 stars

Branded payout is within a week

Branded is consistant in giving points even even when there is a glitch in the survey
The redemption is easy and the gift cards cone within the week

16 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy to hear you appreciate our consistent points and easy gift card redemption! Thank you for your positive feedback.

Rated 1 out of 5 stars

Waste of time

Many surveys were not available. On several occasions, I completed the whole survey and then it froze so I didn’t get any points. The amount of surveys that you have to do to cash out only to get five dollars is definitely not worth the time nor effort.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. We are sorry to hear about the survey availability issues and technical problems you encountered, especially after completing surveys. We'll review this feedback to improve the experience.

Rated 5 out of 5 stars

I like these surveys

I like these surveys
They are fun and you get rewarded for it!

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy you find our surveys fun and rewarding! Thank you for your feedback.

Rated 5 out of 5 stars

Being paid with the gift card of my…

Being paid with the gift card of my choice for giving honest feedback on the surveys assigned is a blast.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you enjoy getting your chosen gift card for providing honest feedback on surveys! We appreciate your positive review.

Rated 4 out of 5 stars

Payment

Good day.
Initially I requested that funds earned were to be sent directly to my bank account. However, I was told that the funds would be sent for an Amazon gift card. After reiterating that my request was to my bank account the matter was resolved in a timely manner. Correspondences were made to keep me updated.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We are happy to hear that the matter was resolved to your satisfaction and that we kept you updated. We appreciate your feedback.

Rated 1 out of 5 stars

Therapist bill

This is the only site that can send you over 100 surveys and you don't qualify for a single one. By the time you've watched untold whirling circles then you don't qualify messages you will have lost the will to live and need a private therapist. Complete waste of time

20 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience. It sounds incredibly frustrating to spend so much time on surveys without qualifying. We are actively working to improve our survey matching process to reduce these instances.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

I love Branded

I love Branded! It’s an easy and fun way to make extra cash.

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy you find our platform easy and fun! Thanks for sharing your positive experience.

Rated 5 out of 5 stars

It's super easy nd I do it in my free…

It's super easy nd I do it in my free time for money cash out same day within minutes

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so happy to hear you find it easy and enjoy the quick cash-out! We appreciate your positive feedback.

Rated 5 out of 5 stars

Good, fun.

So far so good. Hope to keep enjoying. Hopefully they make matching with surveys easier too.

18 May 2026
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Reply from Branded Surveys

We're glad you're enjoying your experience! We appreciate your feedback on improving survey matching.

Rated 4 out of 5 stars

It is a great way to earn a little bit…

It is a great way to earn a little bit of side money. You cant really ever get too much. More often the not a survey will kick you out halfway through without any points and fairly often you will go through a full survey for it to shut you out or say "you dont qualify" after you spent 20 mins on it. It can be very frustrating. But you can get a little off of it and learn about some new things.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate your feedback and understand your frustration with surveys kicking you out or disqualifying you after significant time investment. We are always working to improve the survey experience.

Rated 2 out of 5 stars

For years Branded was one of the best

For years Branded was one of the best! Now my complaint is too often I committed commir 20-40 minutes time to honestly, thoroughly answer the questions to be greeted with the parting message "Sorry you are not qualified for this survey! And yes this is repeatable. I suffered 2-3 times with the same results. Actually I have recorded these dates of this: 5-4, 5-13,5-19, 5-16,

19 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your experience and the time you've invested in our surveys. We understand how frustrating it is to spend significant time on a survey only to be disqualified. We are actively looking into this issue to improve the qualification process.

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