Branded Surveys Reviews 119,904

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 11,431 reviews, reviewers had a great experience with this company. Customers are really happy with the payment process, finding it quick, reliable, and easy to use, with many appreciating the various payout options available. People often mention that the amount of money earned is higher compared to other platforms, and they enjoy the opportunity to earn extra cash in their spare time. However, some people were dissatisfied with the user experience, particularly noting issues with surveys. They frequently mentioned spending a significant amount of time on surveys only to be disqualified or told they don't qualify after completion, which they found frustrating and a waste of time. There were also occasional complaints about glitches and bugs within the surveys and the website.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers appreciate the ease of... See more

Payment

People report positive experiences with payment. Many customers praise the fast and easy payout process, with... See more

Website

Users describe ambiguous interactions with the website. Many reviewers praise the platform as a good way to... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many consumers feel that the time and effort... See more

Application

Consumers find the app experience to be ambiguous. Many reviewers praise the app, calling it their favorite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Surveys can be long and frustrating at times. Points for completing these surveys are not always awarded but overall the experience is fun.My first payout request was handled very quickly and the mone... See more

Rated 4 out of 5 stars

I've been using Branded Surveys for several years now and out of all the survey sites I've tried I've had a better experience with these guys. There's human support, who are prompt and efficient if... See more

Company replied

Rated 4 out of 5 stars

Good day. Initially I requested that funds earned were to be sent directly to my bank account. However, I was told that the funds would be sent for an Amazon gift card. After reiterating that my requ... See more

Company replied

Rated 4 out of 5 stars

In general, it's a good experience when you can enjoy interesting surveys, learn something new, and make a little money. However, too many times after spending a lot of time working on survey, all of... See more

Company replied


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

120K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Survey errors and issues

I started out great than suddenly one particular survey type every time one opened like it issues. Today lousy weather spent hours on there 2 surveys completed long surveys that didn't show up in the dashboard. I like it but I spend way to much time on survey issues that could be time doing surveys. I had no problem with the payout but the time consuming errors and issues in the survey are lost time.

21 May 2026
Unprompted review
Rated 3 out of 5 stars

They surveys come too late as my time…

They surveys come too late as my time zone is different from mainland. They are filled before I get the chance

13 May 2026
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing this feedback. We understand how frustrating it is when surveys fill up quickly due to time zone differences. We are looking into ways to improve this experience.

Though we try our best to pre-qualify you for all surveys, there's always a possibility that you are deemed 'not a match' should you not fit the exact criteria our partners are looking for. Also, when a survey invite goes out, it can attract more Branded Surveys Members than originally planned and they fill up really quickly.

To report any future survey issues, use our "Report Issue" tool. This allows our team specialists to review the survey and credit you with the points you deserve, especially on ones that you've invested a lot of time in or encounter issues halfway/tail-end of the survey. Here's how:

1. Go to 'My Points' on your dashboard (bottom right 'more' button for mobile).
2. Scroll down and click 'Report Issue.'
3. Choose 'Report Issue' next to the specific survey.

Rated 5 out of 5 stars

Quick & Easy

The payout options are easy to use. And quick to receive. Zero issues!

19 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you found our payout options easy and quick to receive! Thank you for your feedback.

Rated 1 out of 5 stars

Don't qualify after taking the entire…

Don't qualify after taking the entire servers. Payment system sucks. The estimated times are if you click as fast as possible.

21 May 2026
Unprompted review
Branded Surveys logo

Reply from Branded Surveys

We appreciate you sharing your feedback. We are sorry the payment system and estimated times caused frustration. We are always working to improve.

Rated 4 out of 5 stars

I truly appreiate the fact that mose…

I truly appreiate the fact that mose surveys I don't get screened out. I do have some, but the majority I get to complete and paid for. I would love more that have actual paid testing of products as I've done a few in the past and I hope that will come my well here as well.

12 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you appreciate not being screened out frequently and completing most surveys! We value your feedback about product testing opportunities.

Rated 5 out of 5 stars

The survey was as advertised

The survey was as advertised. The payout was quick. Very satisfied.

18 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad to hear you found the survey as advertised and the payout quick. Thank you for your positive feedback!

Rated 5 out of 5 stars

I love it

I love it, it's very legit!

19 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're so glad you love it! Your positive feedback means a lot to us.

Rated 4 out of 5 stars

Keeps Me Occupied

I like doing these surveys when I have a few minutes to spare.

19 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad our surveys are a good use of your spare time! Thank you.

Rated 5 out of 5 stars

Good overall interaction

Good overall interaction.

13 May 2026
Branded Surveys logo

Reply from Branded Surveys

We're glad that you find the service and the platform engaging and that your overall experience has been great. Thank you for being a valued Branded Surveys member!

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