Support Pets Reviews 2,146

Great and fast service and I love the amount of communication your staff provided me regarding my request or responding to my questions and concerns so expeditiously! I will definitely renew next yea... See more

My experience was great. Everything was done quickly and efficiently. I got my ESA & PSA documents in less than 24 hours. I'm grateful for having the documents saying my babies are my ESA's. They have... See more

Everyone is so helpful and they respond to your concerns so quickly. I had some difficulties getting set up for my renewal, but everything was handled so beautifully. I'm very appreciative this compan... See more

Got my letter within 24 hours, next day my apartment accepted my documents. They immediately waived the pet fee. Thought this was a scam, but it absolutely works!

Support Pets, assisted with my renewal ESA paper work. I missed the letter from Support Pets with the questionaire the doctor needed to renew my dog as an ESA letter dog. Support Pets is customer or... See more

It was a very informative straight forward process obtaining my ESA paperwork. The welcome video was brief, simple and I enjoyed the presentation and information provided by the presenter! Thank you f... See more

To be completely honest I have had great experience with supportpets.com but I will not ever be okay with their lying and misleading advertisements... it is not illegal to walk you pet outside witho... See more

So, 10 months ago, I had to put our 18 year old family (well mainly my husbands girl) down, now, I had to put my 14 year old Charlie the Chi-pin, down! Both times I was receiving messages about them..... See more

Great service. Fast response when needed. EZ renewal was very helpful. Usually remember my renewals, but for once I kept putting this off and forgetting. Glad I had it setup.

Quick and easy. I can add another pet for free. I've been using support pets for 2 years and renewed for a third! No problems with my apartment accepting the letters.

Having a Rottweiler and living In an apartment is not easy what so ever. Everywhere denied us before we registered him with support pets. They have been super helpful the whole time! I don’t know what... See more

This was so easy! I would recommend this to everyone. It's so important to be able to have your supporting pet beside you without added fees or breed restrictions. Thank you so much!!

THANK YOU THANK YOU THANK YOU ONCE AGAIN FOR MAKING THIS PROCESS SO SMOOTHLY AN UNDERSTANDING HOW VERY IMPORTANT THIS IS FOR ALL OF US WE LOVE YOU SUPPORT PETS 🐕 🫂🫂🫂

My papers arrived in a timely manner. They contained all the necessary information needed to take my dog with me wherever I go.

Each time I had a question I was contacted really quickly and my questions and concerns were addressed professionally. It’s nice to know there is a customer service team out there that actually respon... See more

This is a great way to get your emotional support animal registered legally so you can take them with you all the time. This was a very easy and quick process and I'm so thankful for all the help they... See more

The renewal process was easy. Instructions were clear. Although I did not take advantage of all the optional choices offered at this time it is good to know and I go back and add ESA harnesses and th... See more

Thanks! We needed this, as we had another pup, Stella. She had to be put down due to Cushing’s disease. We got a new pup, her name is Cami and she not only helps us remember Stella but, she helps remi... See more

Great communication was very helpful I'm glad they help me with my situation cuz I love my furry friend

SCAM SCAM SCAM Support pets are a scam people with service dogs no that you cannot certify a pet to be a service dog within 48 Hours it doesn't work that way you have to legally go through and... See more

Website was easy to maneuver. The process was precise, billing made easy. Excellent ESA letter! The whole procedure flawless! Amazing! Thank you.

Very grateful for the experience! I couldn't imagine not having my dog in my life and Support Pet made it possible for us to stay together ❤️ I appreciate it so much.

Support pets is a seamless process that you won’t regret being a part of . It really helped have a piece of mind knowing my dog can be with me at ALL times!

I had a question regarding extra charge I incurred. I was assured the credit would be added to my account. It was because I unknowingly unclicked a box

so fast!! it said 48 hours but i was approved in less than 24hrs!! lots of amazing options and packages. even just the letter itself covers all the bases i need! highly recommend!

The expiration date is wrong

I do not recommend this company, about 4 years ago I signed my pup up for this. Initially for the basic package. They up-sell like all companies do, so I went with what called signature package curr... See more

You made it easy to register my dog as an ESA and I feel much better now knowing I can take her with me no matter what

Service was quick and easy! I’ve tried another company and it was awful! Harley (My Dog) is very important to me! I work with the elderly and some days are extremely hard! Harley feels it and gets me... See more

I’m very happy with my vest and leach ,the communication with pet support was amazing,very kind and responsive,now I can take my dog everywhere,thank you!

I had my yearly renewal for my ESA and it was easy. I updated my information for the Dr to review and received my approval response the same evening.

It's affordable it s pretty easy to get accepted if you really need it and the only thing that bothers me is even though it's affordable It is still kind of high. I just wish that they would add in at... See more

I was able to receive my ESA papers for Lady Apple quickly, with in 24 hrs. App was easy to use and complete. This is my 3rd year receiving my papers, as long as I have Lady Apple or future ESA d... See more

Just asks you a few questions about your life and pet very easy and fast got back to me in one day and I was approved. Definitely a five star.

The survey and process was really easy to file and receive a response quickly. I reached out to support to inquire about being billed. The response was that the the charge was for the EZ Renewal subsc... See more

I was very happy to receive these documents, as well as the license and the keychain. Now I feel much more confident, thank you!

Company is a scam. ESA paper work is free from your doctor while Support Pets charge and have you do an online question/form with NEVER TALKING TO A DR!!! Emotional Support Animals (ESAs) are regulat... See more

Do not order from this company, this is a pure scam! They take your order, you get a confirmation that has No Customer # on it, then in order to get support when they do not fullfill the order you nee... See more

Im feel the pressure is gone that I had now pudding can be with me I feel great thanks for helping me with this

It was super easy to apply for the ESA certification and the response time of the customer service team and the medical staff is impressively quick. There was no issues in the entire process and I cou... See more

It was excellent and fast. I just wish I could add another caregiver in the package so it's not a double payment.

The services are great. It was fast and simple and I was able to get what I needed either on the same day or within the time I was given. Jaime was great and help me with my questions and processed my... See more

Thanks for tour help with housing and our sweet baby staying with us from north Carolina.

Support Pets gave me all the important information needed to get a Emotional Support Animal confirmed. I was approved within 48 hours, and received all my necessary documents! Thank you, Rena

I loved that I got the certification in less than 12 hours so I could get the dog we wanted ASAP.

Jericho was my customer service rep. He was very responsive and helpful and went above and beyond

I loved how fast I got approved. I will definitely share with friends highly recommended. Thank you

I've had such a great experience with support pets. You all have helped me out with everything. I can take my bella with me anywhere.

Very quick and efficient! Got my dog approved at my apartment complex no problem

The process of everything was a bit of a mess, and I texted the chat and they gave me the wrong phone number to call, the messenger wasn’t very helpful. The women that answered was empathetic and kind... See more

We are flooded with emails from Support Pets. It gets confusing. Also we want to be able to review our historical account transactions online. How can we do that?

Extremely Fast responses and very efficient! First renew! Very happy with your service!

Support Pets is a Scam!! Rep Art says I won’t get a refund even though per state guidelines they can’t work with the state of CO.. didn’t inform or email about this matter but says theres a 6M tim... See more