Supervalu Reviews 

Review relates to Supervalu, Grange, Cork. On positive notes, their checkout staff are absolutely lovely to deal with!
Also their autism specific shopping hours are great.
Negative points: Self checkouts are extremely frustrating to use.. Not once have I ever scanned a full shop without waiting around for staff due to errors on these machines! Several times, there's been no staff around these machines to help.
I've had issues processing my card where the machine emits deafening beep sound that are audible all around the store!! very embarrassing!!
Second issue is their price labelling. Price labels are mixed up, obscurely labelled and unclear.
For example a 2euro price tag below 6 euro items.
The 2 and 6 euro tags are for the same pizza brand have almost identical descriptions.
This is an issue all across the store, and I feel it's done intentionally as a tactic to get customers to inadvertently purchase more expensive items...
How difficult is it to align the price tags with the correct products??

Supervalu Lusk has disgraceful customer service. I bought profiteroles which were very much gone off... Ruined my evening as I had guessed calling over for dinner. Called around the next day,spoke with the assistant manager and she would not offer my compensation saying that's something supervalu do not do. I definitely won't be back

Sutton SuperValu some of the most unfriendly and unhelpful staff I have ever encountered. You leave the store with a heavy heart and annoyed. Store has changed alot over the years.

I wish their self checkout had as good technology as Tesco have. I enjoy shopping there but the queues at self checkout are ridiculous. Why have staff to check you out unless you are a rescan or have alcohol in your shop. Tesco in your only man to avoid queues

I would like to sent a big thank you to your branch store manager Erick Rafferty Churchurch I fond him be so friendly helpful and very efficient. I would also like to pass on my thank to the young gentleman Tim he works in the office licences department

Trying to get through to bakery section in castletroy limerick for the whole day to order a birthday cake ..no one picking up.got through to customer service who to be fair seemed like she was walking over there to see .told me not to ring back and they would ring me within 5 minutes....2 hours passed ..guess what..no call...nobodys running the show

Their pricing is a disgrace. Their customer service is awful. The shops are extremely messy. Used to be a great store and has goner downhill

Got some cakes from the bakery that still had a few days left before expiring and I bit in to one to find is was absolutely filled with mold as was many others they quite literally put icing over the mold

Delhi Staff at counters excellent. Not all staff eager to help. PRICING is the problem. Prices are very expensive overall. Delhi very expensive here when foodstuffs are sold by weight - (an increasing trend in some Irish supermarkets that has increased prices overall !!!). In a time when grocery prices have increased nationally, this Supervalu is expensive compared to the other supermarkets in Charleville and further afield. Adds up over time........

Rotten carrots that look ok in bag until you open it. This has been going on for months. Bought Broccoli that was put out fresh in plastic today and when i opened it full of mould. Took photo. This has happened a lot.Cant buy veg in there any more.

Checkout operator sneezed into hand & continued to take guns and hand out receipts to customers Sutton June 13 2025

Shocking customer care from supervalu Grange

Your "Any 2 for X €. Never work. You are just ripping off folks.

This weeks pricing from Supervalu, Organic beef pieces advertised at €5.99, scan at €6.99.
The manager doesn't believe that this is a scam ! But thanks for telling me. Great, customer care at work.
So, if it's not a scam ,as he says surly that means he is just inept and not running the store pricing system correctly ? It's probably the computers fault.....

You can shove your plastic-packed ripe-for-the-picking strawberries up your arse. "As nature intended", what a farce. You are a disgrace. I used to love supervalu. Now, you're no better than that other joke called Dunnes.

Overcharged again bought item from nearly fresh section for 2 reduced from 4 charged 2 for item then charged 4 as well for items item that should have cost me 2 cost me 6,3rd time I have been overcharged in last week.The fact that till screen is not accessible for customers to see and pressure to allow next customer access.I have really had enough and will be shopping elsewhere,after having shopped in Sundrive Rd for 40 years have had enough of sharp practice and overpricing.

I’ve been to SuperValu in Walkinstown several times and overall, I really like the store. They have a great selection of fresh bakery items, meats, and vegetables. The store is always clean, well-organized, and the staff are friendly and helpful, which makes shopping there a pleasant experience.
Also I bought a pack of Takis crisps that were marked €2.50 with a rewards card, but at the self-service checkout, they scanned at €3—even after I scanned my rewards card. It’s frustrating when the shelf price doesn’t match what you’re charged. Something to watch out for.

However, I was recently disappointed when I purchased a leek and cheese sandwich filler. When I got home, I noticed the seal was broken, and it looked like someone may have already taken a spoonful out of it. It was really off-putting and quite shocking to find something like that.

Aside from that incident, I’ve had no other issues and still think it’s a great store. I just hope they tighten up quality control on packaged goods to avoid this happening again.

Was in this store and was absolutely gobsmacked at the way Matthew in the deli in the Kinsale store spoke to one of the staff in there. Think her name was Theresa or Tracy. It looks to me like he is an obnoxious bully and should be treated like so. Will not be back in due to his behaviour. Awful person. He spoke down to her and barely acknowledged her hard work. Seen him be over friendly with someone else. Awful bullying behaviour.

Shopped in the Birr store on the 2nd of May. A female customer whose first language was not English was looking for help. The way a female member of staff spoke to her, and to other customers loudly in the store about the customer was disgraceful. A woman who looked to be the manager stood beside them and was of no help. She loudly said “we speak English here” and walked off, leaving the woman helpless and the staff member speaking badly about a customer. Shocking display of ignorance and a certain attitude towards other nationalities, visibly very upsetting to a number of customers. As someone who works in retail and customer service, I will not be shopping in a store that allows such visible rudeness.

As usual the sale price did not come up at the till (pancake mix).. then had to queue at customer service for refund which I realised later was less then it should be !