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Super Sleeper Pro™ Reviews 803

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 788 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality and the overall user experience, often highlighting the comfort and support provided. Many people found the delivery service to be quick and efficient, and the ordering process was generally described as easy and straightforward. However, some customers were dissatisfied with their orders, experiencing issues such as incorrect sizes, missing items, or confusion regarding promotional offers. A few other people also felt that the product did not meet their expectations for comfort or suitability for specific sleeping positions, and some noted issues with the product's durability or noise.

What people talk about most

Product

Users describe positive interactions with the product. Many customers express satisfaction with the comfort... See more

Quality

Consumers generally express satisfaction with the quality of products, particularly praising mattress toppers... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy,... See more

User experience

People report positive experiences with user experience. Many customers found the ordering system easy to use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more

Company replied

Rated 5 out of 5 stars

Ordering this mattress topper was easy! I did ask a question about which one to order, and I'm really impressed to say the info I received was spot on!! The topper & 2 free pillows arrived quickly too... See more

Rated 5 out of 5 stars

I’m so glad I came across this company! After reading the reviews, I decided to try the Quilt 365 Insert and wow, it’s toasty warm. I won’t be needing my electric blanket this winter. I actually find... See more

Company replied

Rated 5 out of 5 stars

I wasn't getting much sleep due to my uncomfortable mattress and my sore back so when I saw the advertisement on TV I decided to try this. To my amazement I slept like a log that night and woke up f... See more

Company replied


Company details

  1. Bedding Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store

About Super Sleeper Pro™

Written by the company

visit our website contact us

At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.

We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.

Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.

🇦🇺 Premium Australian Support

Written by the company

Australian based customer support team
Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.

✅ Up to 180 Night Trial

Not loving it? Send it back for a full refund.

Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.

Contact info

Sleep just got better.

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4.2

Great

TrustScore 4 out of 5

803 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wish I bought the fitted sheet rather…

I wish I bought the fitted sheet rather than the strip as zi kneel to get on my bed pulling up what's was tucked under mattress. I suffer hip & knee joints (knees inflamed). Felt a burning internally so by night 3, unplugged &removed! Checked on google, am to speak with a professional = cardiologist or my Dr as I'm on warfarin also a metal crown, aorta valve replacement 🤔😒

18 April 2026
Rated 5 out of 5 stars

Marshmallow - I say MARSHMALLOW!

Ordering this mattress topper was easy! I did ask a question about which one to order, and I'm really impressed to say the info I received was spot on!! The topper & 2 free pillows arrived quickly too! I got it onto my 11 yo memory foam easy-sleep mattress, and that night, I got into bed & WOW! I say YES, WOW! It feels like marshmallow, yet supportive! I have chronic osteoarthritis from neck to toes and sleep is difficult due to pain, but this topper has made a big difference to my quality of sleep. I wake up with more energy despite waking thru the night to change position! Yes, I do recommend this topper, it's well worth the money!!!

16 April 2026
Rated 5 out of 5 stars

Slow - The first 2-3 nights I was doubting the…

The first 2-3 nights I was doubting the purchase of my new Super Sleeper mattress overlay - did not live up to my expectations however we have now slept on overlay for approximately 10-12 nights and my sleep and comfort level have definitely improved from prior to purchase.
I am a side sleeper and was constantly tossing & turning in bed in an effort to relieve back pressure and/or leg cramps. I did not appreciate bedtime and would prefer sleeping or cat napping in lounge chair rather than go to bed.
Still not sure whether onset of colder weather has anything to do with it but in the last week I have willingly gone to bed earlier than 10pm and have slept through the night except of course for older age "pee' stops.
Would have to give Super Sleeper mattress overlay credit for my better than before sleep experience

19 April 2026
Rated 2 out of 5 stars

Marshmallow topper

This marshmallow topper is not as good as it states it is. It needs more filling
Very disappointed with the product. And I have bought another a few years back but not a marshmallow one which was so much better. I thought I would try but not worth the money

15 April 2026
Rated 4 out of 5 stars

The process of purchasing the item is…

The process of purchasing the item is deceiving. It should be more clear to customers that the free pillows are included in the purchase price and not popping up just before you finalise the purchase giving you seconds to respond. I thought you had to click one of the options to receive the free pillows but it was another purchase.

17 April 2026
Rated 1 out of 5 stars

I saw your Product "The Marshmallow…

I saw your Product "The Marshmallow Topper and 2 Free Pillows" Offer on Channel 7 Morning Show and having a severe Back problem thought that it would help me. I also have been diagnosed with Severe Osteoporosis throughout my bones and thought that it would help regarding the ache throughout my body.
The next morning my Pain in back was worse so I had my daughter replace topper with my original one which was also of high quality.
The severe pain lasted like this for 3 days.
I didn't return Topper and Pillows due to bulkiness so it is sitting folded up on my Bedroom Chair.
It was also over a week after the delivery before it was placed on my bed as with my condition I am not to stretch to make a bed.
I took on Afterpay and am still paying it off due to it being too late and also expensive to return.
I do believe it is a good Topper and your Promotion and Sales are good, however, it didn't suit me Pain Wise.
Kind Regards
Pamela Newton

13 April 2026

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