My experience ended well when I actually got someone who knew what she was talking about. First order was totally wrong colour, even though I had a colour match and then when I got I contact again... See more
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About Superior Hair Extensions Australia
Written by the company
At Superior Hair Australia, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 38+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 3000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer same-day shipping on orders made before 12pm (Mon-Fri)
We stand by our moral code of Sustainably made and ethically sourced products.
Online Colour Matching Services
Written by the company

- Super Fast & Free Colour Matching!
- Email us at info@superiorhair.com.au to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!
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Reply from Superior Hair Extensions Australia
Legitimate company with great service.
Im so happy I picked Superior Hair for my seamless clip ins, the colour is spot on, the hair is real & so soft.
Use the colour matching option, its easy!

Reply from Superior Hair Extensions Australia

Reply from Superior Hair Extensions Australia
My order arrived within 2/3 days and it…
My order arrived within 2/3 days and it is a beautiful little piece of hair( messy bun),it was for my daughter and she loves it!!

Reply from Superior Hair Extensions Australia

Reply from Superior Hair Extensions Australia
Great quality hair
Great quality hair, nice packaging Took 7days from Sydney to Perth faster postage be good.
I got a halo from here
I got a halo from here. Mostly really happy with it; the band is really good quality and comfortable. The only downside I find is that the ends of the halo hair aren’t the best condition. The rest of the hair is really soft and good but yeah the ends are very dry and frizzy even though I’ve only just got them. I’ve tried good quality hair oil and heat protector but it doesn’t help. Straightening the ends makes them a lot worse. I’m nearly considering getting the ends trimmed at the hair dresser. It’s a shame because apart from the ends they are really good!
Dont buy the messy bun!
I brought the messy bun, it is a perfect colour match, but it is impossible to make look good. I wish I didn't try it on and try to make it work with curling and product, so I could send it back for a refund.
Great extension however …
Extension are really good and look so good in my hair however I feel the colour washes out on first wash and lightened making the blend less seamless
I was so extremely happy with my…
I was so extremely happy with my purchase the extensions were a perfect match to my natural hair and the quality is amazing
Great quality Extensions
The hair feels lovely, great quality. Good colour match. Will buy again.
I've been using these extensions for a…
I've been using these extensions for a few months now and wanted to give them a fair trial before leaving a review. I can confidently say these are the best hair extensions I've ever had. I've purchased from several other brands in the past, including some well-known companies, but their extensions would often become matted and lose their softness over time. These, however, have stayed soft, manageable, and beautiful. I'm genuinely impressed with the quality and will definitely be purchasing again!
Terrific company. Great products.
A great, well priced hair piece and great customer service.
Thankyou very fast delivery
Order was express shipped which was…
Order was express shipped which was great. Colour match was perfect.
Excellent quality very happy with this…
Excellent quality very happy with this product and super fast delivery
Love the product
Love the product, great colour and matching my hair, feels natural and soft.
Was very easy to order and arrived in few days.
So happy with the colour and length
So happy with the colour and length, they are thin so definitely get 3 packets if you’re wanting full hair! Love the quality so far x
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