Superdrug Reviews 

Lovely service from Lala at the Hounslow Superdrug perfume counter. She was very friendly, helpful, and made the shopping experience great!

My 81 year old husband has limited mobility and has diffulty going to the further parts of our Ripon Superdrug store. Paul and his staff ask his requirements and get them from the shelves so he can pay at the till.
Thanks!! Jean

I came to Superdrug Doncaster frenchgate yesterday for a wax and tint. I was seen by Bryony and she was amazing! So gentle and professional! Speaking to me throughout to make sure I was comfortable! I will be back! Such an amazing service!

Was served by a very polite boy at superdrug in Epsom today who helped me finding the product I was looking for. And got to see his name from the badge, thanks Jason.

Visits to store on St Stephens st Norwich have always been positive for me ,staff are always polite and helpful.
A particular shout out to Jodie and Alisha who have both been very helpful in assisting me with make up choices ,
However I often shop online to avoid carrying heavy items and would not give five stars for this service at all .
It’s become incredibly difficult to get help with order problems and phone numbers are no longer obtainable .

Called in today for eyebrow & Lip threading, received a great service from a lovely lady and very good at her job. Reasonable prices as well.
The Beauty Studio Worthing Superdrug.

I popped into the store in Bitterne, Southampton to purchase a replacement lipstick. Assistant Tina came over to help with my colour choice and told me about the current offer of 3 for 2 on cosmetics! Needless to say, I took advantage of the offer and was able to replace more of my current makeup at a fraction of the price. Well done Tina for your great customer service.
All the staff I encountered at Bitterne were helpful and cheerful, a very pleasant shopping experience 😀

Faulty item received. Getting hold of someone to arrange return was stressful and 2 months after returning still no refund. Have had to raise a charge back through card company

Gracy at feltham superdrug was so good my nose piercing was so good she guided me perfectly and told me
all the things i need to know for the after care

Marwa in Manchester arndale was brilliant and helped me pick out makeup for my family. She spent a long time giving me suggestions and tips. Amazing staff!

Went into Superdrug Tottenham court rd waited 10 minutes whil the women behind the counter was chatting to a customer all about were she came from that she was going on holiday next month I had my dog outside so I couldn’t wait so Superdrug lost out on £60 absolutely terrible service I will use boots in future

Ann-Marie at the Uxbridge Super drug store was amazing. Handled my purchases with patience and kindness. Thank you so much!

I was served by a lovely young lady Named willow on wednesday! She was beyond helpful, polite and a genuinely nice worker.

Looking for perfume I was served by Matthew at Bishop Auckland, Tindal Crossing Superdrug. He was so helpful and there is nothing this young man does not know about perfumes. If you need a new perfume go and visit this branch you won't be disappointed. His customer service is fabulous

1396 - Dharmi

I often get my eyebrows threading from Dharmi. She is amazing and I am always fully satisfied with her service.

Ordered from them and needed to cancel the order, but it’s from their ‘marketplace’ sellers so clicked the link they provided, which turns out to be unsafe and won’t load. Total scam. Marketplace is just bad dropshippers with BS websites and return policies it seems to me. Beware.

Caterham store staff are helpful.
Mike

I am using wex strips ages but I didn't face any problem in years but I buy wex strips from superdrug and honestly it's not good they makes my bikini area so irritated and bad rashes, my skin irritating me so bad. I am not recommended to anyone. Thanks

I went into the superdrug in limerick city on william street with a friend and was looking for a setting spray. we used a TESTER of the morphe setting spray and put it back and decided to keep looking for a different one as we didn’t like that one. the security guard working there approached us and and loudly declared that we would have to buy it. when we asked why he said because we used it, after telling him it was a tester he said “i know but you shouldve just sprayed it on ur hand” mind you it wasn’t like we sprayed an unreasonable amount of this tester we just sprayed a bit on our faces and didn’t like how it sprayed so we were planning on buying a different one. he was making a big scene and stood by the door and wouldn’t let us leave unless we bought it. as we only had 5 minutes until our bus we had no choice but just to purchase it. it was a very humiliating experience and i think we should be compensated in some sort of way. i’ll give you a week to respond to me and if you don’t i’ll have to take this to social media.

I visited the Superdrug Manchester Arndale store. The lovely Savia was beyond helpful. She is approachable and attentive towards customers.

I was looking for a particular make up product which was not in the store and she suggested other products that were similar.
After she had helped me, I noticed she was helping other customers and asking customers if they need any help which is always lovely to see.

Thank you for your very cheerful and lovely customer service skills Savia. You are a real gem at the store! :)