While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered 2 pairs of sunglasses which was supposed to be 7 - 10 business days and on the shop app it says they are still preparing the order . It’s been almost 3 weeks . I just want my sunglasses p... See more

Rated 1 out of 5 stars

I wish I knew its a Chinese company after falling victim to 1 few years ago now they use other platform to scam people, 2 pairs of glasses before Christmas hoping to rock my holiday but I guess they p... See more

Company replied

Rated 1 out of 5 stars

I requested the cancellation of an order made by error right after I've set it yesterday. Unfortunately many links doesn't works on their page, included the refund form which in their words is the onl... See more

Rated 2 out of 5 stars

I ordered three pairs of sunglasses. They were all sent separately, the first two arriving weeks apart and the third never arriving. Why they weren't sent as one package who knows? When I advised... See more

Company replied

Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hello

Hello, I really liked your product next time I will order again. Thanks

11 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi, Eduardo!

Thank you for letting everyone know about your thoughts. We appreciate your time. Hope that you'll like your sunglasses. Thank you!

Rated 4 out of 5 stars

Clear

Clear, effective and fast!

11 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Lorenzio!

Thank you for taking the time to leave feedback for us. We appreciate it. May you enjoy your newly purchased item and may you receive them soon. Have a great day!

Rated 5 out of 5 stars

Their style selections are…

Their style selections are unparalleled. So unique. Something for literally anyone that wears sunglasses.

11 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Ryan!

Thank you for the 5-star rating. Thank you for appreciating our collections. Your satisfaction is very important to us.

Have a nice day!

Rated 5 out of 5 stars

Good website to know the information…

Good website to know the information about the product with size details and colors

9 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Sundar!

We are glad that you like our website and how it is presented. May you receive your sunglasses soon and use them! Have a wonderful day!

Rated 5 out of 5 stars

price, quality and variety

thought the variety and quality of the products is great for the price! will definitely be a returning customer

9 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Cory!

Thank you for your honest review. Indeed our products have a price for its quality. We would like to thank you for purchasing and taking the time to make this review. We appreciate it. Hope you'll love your new sunglasses. Have a nice day!

Rated 5 out of 5 stars

One of the best pair of shades I e had…

One of the best pair of shades I e had in years and so perfect with so many of my suits.Thanks again.Im a very satisfied customer

9 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

You're very welcome for our services. You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store.

Rated 5 out of 5 stars

I love this site

The site is very Unique catering to different styles and different personalities I love the site I love the different designs in different styles they have fit for Any occasion is now definitely my top favorite sites to shop😍😍😍

9 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

We are happy to know about your wonderful shopping experience with us and thank you for sharing it! About the shipment, you will definitely receive updates from time to time and you will definitely love the item that you ordered. Thank you and have a great day!

Rated 5 out of 5 stars

Hello

Hello, first time im using this app and ordered something from this app. It really seems nice to me and the product also. I will also recommend this app to my friends. Thank you.

9 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Jaskirat!

Thank you for the 5-star rating. We are glad that you like the products we sell exclusively online. Your feedback is very important to us.

Have a nice day!

Rated 1 out of 5 stars

I purchased (3) pair of glasses

I purchased (3) pair of glasses. I was wearing a pair and they broke where the plastic side piece is screwed into the frame. A poor design. Again, they were on my head, no stress, just broke. Since I was wearing them I was not able to get an exchange or refund. Buyer beware. The photos on the site make them appear to be much nicer than they actually are.

8 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

We're sorry about what happened, may we please have your order number and the email that you use during your purchase, for us to assist you right away.

Rated 5 out of 5 stars

Very specific information and factors…

Very specific information and factors of the product material. See all the nice designs on hand to roam around the sight look at. Not missing any main details about keeping a the product in useful matter.

8 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

Indeed we do have an easy and nice process in placing an order. We are glad that you enjoyed it. May you be happy with your one piece and use it on your trips. We hope to read more from you! Have a great day!

Rated 5 out of 5 stars

Easy website

Easy website, great designs, looking forward to receiving my pair.

8 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store.

Rated 5 out of 5 stars

Nice looking sunglasses.Easy menu and…

Nice looking sunglasses.Easy menu and filters.Large sellection of all kinds of sunglasses for a good price.

6 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

Indeed we do have an easy and nice process in placing an order. We are glad that you enjoyed it.

Rated 1 out of 5 stars

Cheap dollarstore crap from china…

Cheap dollarstore crap from china resold for inflated exuberant prices and loads of annoying spam to ur inbox. The "CEO" (translation= guy in debt in parents basement) sends ANOTHER email promising 5% cash back of my 40CAD order to write a review. What is that, like 1$? It's a joke. I did the review tho so I expect to get paid all the same. Thanx a lot. Avoid if you know what's good for u. Get the sunglasses from Walmart instead, theyre a million times better. And they dont make u wait a month for shipping. Anything posted on fb timeline is a scam by overweight basement dwellers with no girlfriend.

4 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello there!

Thank you for your honest review and we appreciate your honesty. We apologize for the experience you had and we hope that we can do something to make it up to you. If there are any, don't hesitate to contact us.

Rated 1 out of 5 stars

Cheap Chinese sunglasses

I am extremely disappointed with my experience with Sunvoss. For $30+ sunglasses they should not be made from some cheap plastic in China. The temples were bent when they arrived and not exactly what I expected them to look like. Would not recommend sunvoss to others.

4 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Luke!

We are sorry to hear about your experience. We apologize for the inconvenience this has caused you and if it failed to meet your expectation. We would like to assist you further so kindly check for the private message we sent you. Thanks!

Rated 5 out of 5 stars

It’s my best experience of buying thing

It’s my best experience of buying thing online.Their sunglasses are really good quality and good looking.

4 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Hsin-Lin!

Thank you for sharing your wonderful experience. We are glad that you are satisfied with the quality of your ordered item. Your feedback is very important to us.

Have a nice day!

Rated 5 out of 5 stars

I had a good experience with the…

I had a good experience with the product. The quality of the product was nice. I would buy further as well.

4 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Aashish!

Thank you for the 5-star rating and sharing your experience. We are glad that you are very satisfied with the quality of your ordered item.

Have a great day!

Rated 5 out of 5 stars

These glasses are nice and affordable

These glasses are nice and affordable, with a nice variety of different types of shades.

4 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Jaycob!

Indeed our shop has a variety of different types of sunglasses. We hope that you have chosen the sunglasses that suited your interest. We are excited for you to receive them soon. Thank you!

Rated 5 out of 5 stars

Nice prodicts and feel they take a lot…

Nice products and feel they take a lot of care! Waiting for the glasses!

4 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Mikel!

Thank you for the 5-star rating and awesome review. Nice to know that you like the products you ordered. Your satisfaction is very important to us.

Have a nice day!

Rated 5 out of 5 stars

Awesome

The glasses are really cool, and you have a great variety of them. The time of delivery is a bit too long but its fine.

3 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Sebastian!

Thank you for the 5-star rating and honest review. We are glad that you like the items we sell online. Your feedback is very important to us.

Have a nice day!

Rated 1 out of 5 stars

No product but the money taken out

No product but the money taken out. Shocking service and something I intend to get to the bottom of. Wouldn't recommend to anyone!

2 September 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Will!

We are sorry for this experience. For the status of your order, kindly check your inbox for the private message we sent. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look