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SunLife Reviews 

26,398
•
TrustScore 5 out of 5

4.8

Life Insurance Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 6,387 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and helpful, making interactions pleasant and the process easy and stress-free. People appreciate the clear explanations and the patient, understanding approach from agents who ensure all questions are answered without pressure. The overall service is frequently described as excellent, with consumers highlighting the ease and simplicity of setting up policies and navigating the process online. Reviewers frequently highlight the quick and straightforward nature of obtaining quotes and completing applications, often calling the entire experience brilliant.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, politeness, and... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease and speed of... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the ease of obtaining... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of staff.... See more

Website

Customers had positive experiences with the website, finding it very easy to use, navigate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very polite person on the phone, was not pushy or trying to talk me round. Very knowledgable about everything repeated stuff that I hadnt heard talked me through everything to make sure i was getting... See more

Rated 5 out of 5 stars

Very pleasant gentleman called Jay handled our policies,quick and efficiently, he explained everything clearly and the whole prices was wuick and easy from beginning to end! Would definitely recommen... See more

Rated 5 out of 5 stars

Proffesional, polite and informative. Got me to sign up after explaining that the policy still pays out in first year for accidental death and at least money back if medically die through illness in f... See more

Rated 5 out of 5 stars

I took this policy out as my mum had he plan with sun life & I was happy how her experience was so I decided to also take out the policy now im 50 giving me peace of mind .

Company details

  1. Life Insurance Agency

About SunLife

Written by the company

This is the SunLife

SunLife, the 200 year-old company

SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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4.8

All reviews

(26,398)

6,151 reviews in the last 12 months

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Rated 5 out of 5 stars

Was really easy to get in contact…

Was really easy to get in contact really helpful and good communication and for the questions I had to ask and was nice they listened to me was a really good experience and felt good after speaking to one of the team.

8 July 2026

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