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Sungage Financial Reviews 

2,030
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the professionalism and caring nature of the staff, who are described as courteous, helpful, and dedicated to explaining every detail. The overall service and user experience are frequently praised for being easy, fast, and efficient, making complex processes like financing simple and hassle-free. Reviewers appreciate the clear communication, quick loan processing, and the ability to manage their accounts with ease, often noting the smooth transition and flexible terms. However, some customers experienced issues with payment processing, including incorrect charges, delinquent notices despite scheduled payments, and difficulties with auto-payment setups. A few other people also felt that there was a lack of proactive communication regarding project delays and operational issues, leading to frustration and unexpected loan payments on non-operational systems.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as easy, efficient, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the overall process,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers finding the financing process easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more

Company replied

Rated 5 out of 5 stars

Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more

Company replied

Rated 5 out of 5 stars

Sungage Financial offered the best financing solution for my new solar system. The flexible terms gave me a monthly payment that fit perfectly into my budget. I was especially happy that there we... See more

Company replied

Rated 5 out of 5 stars

Sun gage made financing our solar project easy and hassle free. From start to finish, they helped use complete our application step by step and sent us updates when something needed to be addressed.... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,030)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process was easy

The process was easy. Everything was explained to me in detail.

13 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave this feedback, Donna!

Rated 5 out of 5 stars

Ease of use

Ease of use, streamline process.

12 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Taj!

Rated 5 out of 5 stars

It was a quick and easy process…

It was a quick and easy process applying and getting approved for the loan. The fact that charges don’t begin until the system is approved and energized is really attractive.

10 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Hubert! We're so glad to hear you found our process quick and easy!

Rated 5 out of 5 stars

Sungage was easy to work with and even…

Sungage was easy to work with and even called to make sure I understood the terms of everything.

10 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thank you for leaving a review, JP! We love to hear this feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service

4 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thanks for leaving a review, Lester! We're glad you got to experience our amazing customer service!

Rated 5 out of 5 stars

The sungage part was very simple and…

The sungage part was very simple and easy thus far. Hopefully setting up payments will be just as easy.

8 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thanks for sharing your feedback, Brian! We're confident setting up payments is a breeze!

Rated 5 out of 5 stars

Everything went seamlessly

Everything went seamlessly, and everything was explained perfectly.

5 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Nicholas! We so glad to hear you you had a seamless experience.

Rated 1 out of 5 stars

Do not hire these scammers!

The sale of my home fell through because the loan was not assignable to the new owner, despite the contract saying it would be. This is a disgrace of a company.

27 October 2025
Unprompted review
Sungage Financial logo

Reply from Sungage Financial

Hi Joseph, we’re very sorry to hear about the frustration you experienced during your home sale and we appreciate that you have taken the time to share your feedback.

While our agreements do allow for the possibility of a loan transfer, the original loan document states that the transfer application would be subject to the current credit policies and procedures in place at the time of the application. This information is listed on the bank’s website as well.

Your feedback is important to us, and we’re continuously working to make our communication and processes clearer for homeowners. If you’d like to talk through your specific situation or review any details, please reach out to us at loantransfer@sungagefinancial.com or 844-SUNGAGE.

Rated 5 out of 5 stars

Praise the Sun

Praise the Sun. Getting on the solar bandwagon is easy with Sungage. No upfront cost and years to pay by "redirecting" your monthly power bill.

3 November 2025
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Reply from Sungage Financial

Thank you for leaving a review, Glenn! We're so glad you enjoyed your experience with Sungage!

Rated 5 out of 5 stars

Easy transaction

Easy transaction, simple, no hassles and easy online access and updates through the process.

4 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thanks for taking the time to leave a review, Chy! We're so glad you found working with Sungage hassle-free!

Rated 5 out of 5 stars

Beautiful Experience

Very professional and they made the process easy and explained everything. I was super nervous about the process, but they took their time explaining the entire process and was very friendly.

3 November 2025
Sungage Financial logo

Reply from Sungage Financial

Thank you so much for taking the time to leave a review, Takisha! We love to hear this feedback!

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