StyleSeat Reviews 196

TrustScore 3.5 out of 5

3.3

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the app's user-friendly interface and its effectiveness in helping them gain new clients and grow their businesses. They find it helpful for managing appointments, showcasing their work, and setting prices. Some users also value the educational resources provided and the platform's ability to keep their schedules full. However, some people were dissatisfied with the pricing structure, noting that the fees, especially for new clients, are often considered too high and can impact profitability. There are also concerns about customer service, with some reporting slow or non-existent support when issues arise. A few other people also felt that the app has glitches and that communication between the platform and stylists could be improved.

What people talk about most

Service

People report ambiguous experiences with service. Many customers express frustration with hidden fees,... See more

Application

Consumers find the app experience to be ambiguous. Many users praise the app as a helpful tool for building... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers report negative experiences,... See more

Staff

Customers consistently note ambiguous experiences with staff. While some reviewers appreciate meeting great... See more

Price

Clients share negative opinions on price, with many expressing dissatisfaction over unexpected charges and... See more

Based on these reviews

Rated 3 out of 5 stars

StyleSeat is a great tool for attracting new clients, but the fees are absolutely outrageous. There’s membership fees, transaction fees, and new client fees. They also up charge the clients for “premi... See more

Company replied

Rated 3 out of 5 stars

Look this is app is cool but sometimes I have warm leads generated from social media or a referral and they will still charge me the “ new client fee “ saying they marketed me but relasitcly the clien... See more

Rated 3 out of 5 stars

I appreciate the clientele provided. I’ve met great clients on styleseat that have become loyal clients. I’ve also had an influx of solicitors that get my information from styleseat. I think that need... See more

Rated 4 out of 5 stars

The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... See more

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Rated 1 out of 5 stars

Pro-tip, find the stylist using their app, message, then do everything off the app. Some stylists scam and steal and their platform offers no protections for consumers. A stylist didn't communicate... See more

Company replied

Rated 4 out of 5 stars

I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... See more

Rated 5 out of 5 stars

I love Styleseat Being a top pro has helped me gain more clients. I have gotten 38 new clients from January to July 1st. I recently had a situation with a client who complained to styleseat about... See more

Rated 5 out of 5 stars

StyleSeat is literally like my personal / online assistant. clients can find me easily, StyleSeat does the marketing part while I just sit back and see my schedule fill up. This is one of the be... See more

Rated 5 out of 5 stars

My experience on style seat is amazing!! I get to post my work and also get to advertise my business as a stylist!! Becoming top pro is definitely a tremendous blessing!! Continue to grow and preserve... See more

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Rated 5 out of 5 stars

This been all my life doing hair enjoy what I’m doing always present the best and to do the best of my ability love the comments when the client finish and they will review me and to talk so much abou... See more

Rated 5 out of 5 stars

Being Top Pro Status was a short term achievement I wanted. StyleSeat is more than a booking platform; It gave me platform that I was able to create a machine of a system for myself which makes high v... See more

Rated 5 out of 5 stars

Thanks for recognizing me as a TOP PRO on your platform. I’m a Master Cosmetologist starting over in a new state. Joining Styleseat was the best way for me to rebuild a clientele. I obtained my pro... See more

Rated 4 out of 5 stars

This app is great! I love how easy it is to navigate. It’s a great option for someone building clientele as it brings tons of new people directly to your phone. The downside to me can be the fees at t... See more

Rated 5 out of 5 stars

Hello I have been using StyleSeat for a 10 years and it only gets better. I’m excited every week receiving new clients and reuniting with old one every week is awesome. I am always looking forward to... See more

Rated 1 out of 5 stars

I tried to book with stylist Nesha Dean a braider in Orlando. She took my deposit, moved the appt time failed to contact me saying she could keep my original time, then when I had a emergency she was... See more

Rated 4 out of 5 stars

My Honest Review of StyleSeat As a licensed cosmetologist and salon owner, I used StyleSeat to manage bookings and streamline my business. In the beginning, it worked — clean interface, a... See more

Rated 2 out of 5 stars

My hairstylist cancelled an appointment last minute and had a 911 with extensions. Although it was very helpful in a tight situation, I wouldn’t use to again going forward. I paid for the appointment... See more

Company replied

Rated 1 out of 5 stars

If I could give 0stars I would. Avoid booking with this App. This company doesn t support the consumer at all. This app allows, what they call “pro” to fraudulently list open availability to consumers... See more

Rated 1 out of 5 stars

This review is for barber Brian GODBOLT. It is robbery to not respond to a customer attempting to reschedule. I messaged him through the app to reschedule prior to 24 hours for the service. This barbe... See more

Company replied

Rated 1 out of 5 stars

I have never had a problem until I made an appointment and the stylist never responded to my messages. I submitted a ticket and received an email saying they will respond within 48 hours, the appoin... See more

Company replied

Rated 1 out of 5 stars

I keep running into isues where any new client, even if I share my personal booking link, stylseat records them as a new client connection and takes $50. I constantly have to prove that i know the cli... See more

Company replied

Rated 1 out of 5 stars

This website is the worst. The stylists on it are scammers. The stylist I booked charged me a deposit, then rescheduled my appointment without asking me. I couldn't make the new appointment. When I we... See more

Rated 1 out of 5 stars

Style seat let's the hair stylist put fake pricing under her profile and when the stylist actually contacts you her prices are double what she posted. She refused to give me my deposit back.

Rated 1 out of 5 stars

I haven’t noticed any improvement in my bookings since becoming a Top Pro. It’s been over a month with very few appointments, and I don’t believe my profile is being featured in the top results for... See more

Rated 5 out of 5 stars

I really like StyleSeat, I've been with them for 8 years I think. My clients love it, for the most part, some people don't like the little appointment charge it charges them. They can always look a... See more

Rated 1 out of 5 stars

There needs to be a way to review a stylist based on their conduct and business practices. My barber, who I was loyal to for six years, cancelled my appointment last minute and decided to ignore m... See more

Company replied

Rated 1 out of 5 stars

Wish I could give them ZERO stars! They scam the stylists! Recently they removed me because I wouldn’t upgrade. Why would I? I barely get clients through the platform and it’s because unless you’re pa... See more

Rated 5 out of 5 stars

As a Top Pro on StyleSeat, this platform has helped streamline my bookings, improve client communication, and showcase my services. My business has grown steadily, and I appreciate the tools and expos... See more

Rated 5 out of 5 stars

This app is worth it and a BIG HELPING tool to get you off the ground and on your feet. It took less than 2 months to gain top pro badge and an extended clientele out of this world 🥰 beyond satisfied... See more

Rated 4 out of 5 stars

My experience with style seat is very eye opening as far as business. I feel like to make any profit I have to increase my prices drastically. I feel like the new client fee is a bit much. Taking $5... See more

Rated 4 out of 5 stars

I’ve been with Styleseat for a while now, and it is overall a good platform to conduct your business from. I like that they offer certain things to the stylist on Styleseat , I’ve taken loans out th... See more

Rated 5 out of 5 stars

I love the app and brining me new people but I wish you would stop booking people with IG a couple mins of appointment times. I have on there you have to book 3 hours in advance & you keep letting peo... See more

Rated 5 out of 5 stars

StyleSeat has been very instrumental to my business. Getting new clients in the shop isn’t always easy but StyleSeat is consistent and reliable. I love all of the helpful business educational resourc... See more

Rated 4 out of 5 stars

I really enjoy you all helping to get clients but 30% is steep for each client. You should allow intake forms to be completed and shown when taking clients you all sent.

Rated 1 out of 5 stars

If I could give 0 stars I would! Horrible customer service! They will not pay you! It has been times where it will say I was paid out and money doesn't hit my account!! I decided to cancel my membersh... See more

Company replied

Rated 2 out of 5 stars

Yes, it’s drawn a lot of attention but there’s so many glitches in the app that I can’t even respond to the clients so I’m losing clients just as fast as I’m getting them

Company replied

Rated 5 out of 5 stars

I like being a Top Pro. It allows me to be at top search of Styleseat. That in turns gives me the opportunity to meet new clients that continually help build my clientele. I love it 🥰

Rated 2 out of 5 stars

Not bringing in enough clientele for me. Not able to modify promotions or make any specific changes that tailor to my business needs.

Rated 5 out of 5 stars

I’ve been a hairstylist for over 14 years, and StyleSeat has been one of my favorite tools for managing my business. It really streamlined the booking process for both me and my clients.... See more

Rated 1 out of 5 stars

I've used StyleSeat multiple times in the past. The stylists have been hit or miss, but no issue with the platform itself. Recently I booked an appointment and the stylist cancelled day of (about 4 ho... See more

Company replied

Rated 3 out of 5 stars

I appreciate the convenience StyleSeat offers for booking and managing appointments. As a stylist, it’s been helpful for keeping my schedule organized and allowing clients to book easily. However, the... See more

Rated 5 out of 5 stars

I’m really happy with StyleSeat and the changes that have been made , you guys have helped me service a lot of great and wonderful people I am truly blessed

Rated 5 out of 5 stars

Styleseat has been an essential tool when it comes to my business, styleseat keeps me booked and busy, and I have full control over my schedule!!!

Rated 5 out of 5 stars

I love waking up to new bookings overnight and when my gaps get filled without me having to do a thing. Its kept my books full even in this difficult economy. Highly recommend

Rated 5 out of 5 stars

Being a Top Pro on Styleseat has been extremely beneficial to my business. I’ve been connected to over 40 new clients since the beginning of the year.

Rated 4 out of 5 stars

I have been on Styleseat for almost 4 years and I can say that I enjoy being a Top Pro. I have been working really hard towards this. Styleseat really does help build your business if you put in the w... See more

Rated 1 out of 5 stars

When I type in the services that I provide in a search using my city and ZIP Code, my page does not pop up. There are Stylist that lives over 60 miles away that are visible before mine. I don’t unders... See more

Rated 5 out of 5 stars

I absolutely love this app and I’ve been using it for years. I appreciate the opportunity to grow and develop with this platform. I especially enjoy the perks and data provided to premium membership a... See more

Company replied

Rated 1 out of 5 stars

This company is a rip off. The rate is to high and they are hard to get in contact with they charge your clients a higher price than what's listed. Get your own easy simple booking. Don't be to desper... See more

Company replied

Rated 2 out of 5 stars

I had an issue with StyleSeat. I have been using StyleSeat for years. However, this time I made an appointment with my regular hairstylist. Due to a health issue, i couldn’t drive the distance to the... See more

Company replied


Company details

  1. Software Company

Written by the company

StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.


Contact info

3.3

Average

TrustScore 3.5 out of 5

196 reviews

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Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Charges Too Many UNFAIR FEES!!

Unfortunately, I feel this platform marketplace has room for improvement. In my opinion it was a MUCH BETTER platform with the focus on HELPING STYLISTS showcase and build their business while setting them up for success in their earlier years of onboarding to the scene..this was like PRIOR to 2016-17. After those years I feel their focus has been more on how they can CHARGE & COLLECT UNFAIR, UNNECESSARY FEES(that’s really commissions), from stylists thats ALREADY PAYING THEM MONTHLY SUBSCRIPTION FEES along w/their EXISTING and new clients. EXAMPLE: ALL clients are charged a “BOOKING FEE” that varies based on services booked, plus on that same appt. the stylists is charged a New Client Fee IF it’s a new client. Then the stylists is charged a transaction fee to checkout the client out if they use a credit card which by the way IF STYLISTS DO NOT CHECKOUT THE CLIENTS THROUGH STYLESEAT both THEIR SEARCH RANKING AND their PRO STYLIST RANKING is LOWERED by StyleSeat…it all is part of the required “criteria” they state is used by them to determine Stylists PRO STATUS every 30 days. In addition, Stylists are charged ANOTHER FEE for INSTANT PAYOUT of their LEFTOVER EARNINGS that STYLESEAT has already chipped off of IF they don’t want to WAIT 1-2 BUSINESS DAYS to receive their money(if processed on Thursday after 8pm does not deposit until Monday night)! To me this ALL feels like TRIPLE & QUADRUPLE DIPPING…just UNFAIR practices & charges especially if Stylists are ALREADY PAYING a MONTHLY SUBSCRIPTION FEE to be on their “Marketplace”platform. STYLISTS are Stylseat’s CLIENTS and they also penalize them by LOWERING their SEARCH RANKING if CLIENTS CHOOSE NOT to book on their platform. Which very well MAY NOT be the Stylists fault IF clients DO NOT want to PAY BOOKING FEES. And, if that’s the case then this has a NEGATIVE affect on the Stylist potential earnings and client retention. SUMMARY… in my opinion, if StyleSeat is gonna charge a “New Client Fee” to the Stylist after that they should have NO say so in how the Stylist & their client conduct business going forward AND they should NOT take any PARTS of that profit, PERIOD! If StyleSeat wants to earn money off of Stylists HARD-WORK and charge fees to clients in addition to MONITORING how stylists “behave and interact” with their own clients because by the way that’s part of their criteria for “Pro-Ranking”status as well, then they need to just simply open up a salon and/or employ Stylists as commission paid employees or independent contractors and just say THAT instead of disguising themselves as a “MARKETPLACE” platform for SELF-EMPLOYED Stylist!

11 July 2025
Rated 4 out of 5 stars

I'm earning while learning

My experience with style seat is very eye opening as far as business. I feel like to make any profit I have to increase my prices drastically. I feel like the new client fee is a bit much. Taking $50 for a new client is extreme. I can boost a post on Instagram and get more clients than what they are charging me for marketing to get new clients. Who can I speak to about this

11 July 2025
Rated 5 out of 5 stars

Being Top Pro Status was a short term…

Being Top Pro Status was a short term achievement I wanted. StyleSeat is more than a booking platform; It gave me platform that I was able to create a machine of a system for myself which makes high volume clientele easier to manage.

11 July 2025
Rated 5 out of 5 stars

Growth

Feels great to finally get more exposure. Styleseat has brought my Business so many new clients.

11 July 2025
Rated 5 out of 5 stars

I really like StyleSeat

I really like StyleSeat, I've been with them for 8 years I think. My clients love it, for the most part, some people don't like the little appointment charge it charges them. They can always look and find the appt they want and text me if they prefer.
One thing, in daily use, the cancellation button and the book next button should be switched. I book the next appointment a hundred times more often than I cancel something. And the book next calendar should have an 8 week option. Those are two small details that are regularly just annoying design that make the end of the appointment longer and a little annoying for no reason as the pages load. That adds two extra pages loads to the checkout
That said, it's a great, amazing tool and I highly recommend it.

11 July 2025
Rated 5 out of 5 stars

StyleSeat is literally like my personal…

StyleSeat is literally like my personal / online assistant. clients can find me easily, StyleSeat does the marketing part while I just sit back and see my schedule fill up.

This is one of the best apps I’ve used to book clients, user friendly and very professional.

Thank you for helping me grow my business and I look forward to more success with this company.

11 July 2025
Rated 5 out of 5 stars

Need help with letting people book last minute.

I love the app and brining me new people but I wish you would stop booking people with IG a couple mins of appointment times. I have on there you have to book 3 hours in advance & you keep letting people books within 15min-30min. I wish you would stop doing that. It mess my whole day up & have clients mad at me for not making appointments slots you gave them last min.

11 July 2025
Rated 5 out of 5 stars

Wonderful App to use…

Style seats has helped me gain access and visibility to clients in a different market. My clientele has grown significantly using this app.

11 July 2025
Rated 5 out of 5 stars

StyleSeat has been very instrumental to…

StyleSeat has been very instrumental to my business. Getting new clients in the shop isn’t always easy but StyleSeat is consistent and reliable. I love all of the helpful business educational resources that this company has to offer. I’m very grateful for StyleSeat.

11 July 2025

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