StyleSeat Reviews 196

TrustScore 3.5 out of 5

3.3

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the app's user-friendly interface and its effectiveness in helping them gain new clients and grow their businesses. They find it helpful for managing appointments, showcasing their work, and setting prices. Some users also value the educational resources provided and the platform's ability to keep their schedules full. However, some people were dissatisfied with the pricing structure, noting that the fees, especially for new clients, are often considered too high and can impact profitability. There are also concerns about customer service, with some reporting slow or non-existent support when issues arise. A few other people also felt that the app has glitches and that communication between the platform and stylists could be improved.

What people talk about most

Service

People report ambiguous experiences with service. Many customers express frustration with hidden fees,... See more

Application

Consumers find the app experience to be ambiguous. Many users praise the app as a helpful tool for building... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers report negative experiences,... See more

Staff

Customers consistently note ambiguous experiences with staff. While some reviewers appreciate meeting great... See more

Price

Clients share negative opinions on price, with many expressing dissatisfaction over unexpected charges and... See more

Based on these reviews

Rated 3 out of 5 stars

StyleSeat is a great tool for attracting new clients, but the fees are absolutely outrageous. There’s membership fees, transaction fees, and new client fees. They also up charge the clients for “premi... See more

Company replied

Rated 3 out of 5 stars

Look this is app is cool but sometimes I have warm leads generated from social media or a referral and they will still charge me the “ new client fee “ saying they marketed me but relasitcly the clien... See more

Rated 3 out of 5 stars

I appreciate the clientele provided. I’ve met great clients on styleseat that have become loyal clients. I’ve also had an influx of solicitors that get my information from styleseat. I think that need... See more

Rated 4 out of 5 stars

The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... See more

Company replied

Rated 1 out of 5 stars

Pro-tip, find the stylist using their app, message, then do everything off the app. Some stylists scam and steal and their platform offers no protections for consumers. A stylist didn't communicate... See more

Company replied

Rated 4 out of 5 stars

I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... See more

Rated 5 out of 5 stars

I love Styleseat Being a top pro has helped me gain more clients. I have gotten 38 new clients from January to July 1st. I recently had a situation with a client who complained to styleseat about... See more

Rated 5 out of 5 stars

StyleSeat is literally like my personal / online assistant. clients can find me easily, StyleSeat does the marketing part while I just sit back and see my schedule fill up. This is one of the be... See more

Rated 5 out of 5 stars

My experience on style seat is amazing!! I get to post my work and also get to advertise my business as a stylist!! Becoming top pro is definitely a tremendous blessing!! Continue to grow and preserve... See more

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Rated 5 out of 5 stars

This been all my life doing hair enjoy what I’m doing always present the best and to do the best of my ability love the comments when the client finish and they will review me and to talk so much abou... See more

Rated 5 out of 5 stars

Being Top Pro Status was a short term achievement I wanted. StyleSeat is more than a booking platform; It gave me platform that I was able to create a machine of a system for myself which makes high v... See more

Rated 5 out of 5 stars

Thanks for recognizing me as a TOP PRO on your platform. I’m a Master Cosmetologist starting over in a new state. Joining Styleseat was the best way for me to rebuild a clientele. I obtained my pro... See more

Rated 4 out of 5 stars

This app is great! I love how easy it is to navigate. It’s a great option for someone building clientele as it brings tons of new people directly to your phone. The downside to me can be the fees at t... See more

Rated 5 out of 5 stars

Hello I have been using StyleSeat for a 10 years and it only gets better. I’m excited every week receiving new clients and reuniting with old one every week is awesome. I am always looking forward to... See more

Rated 1 out of 5 stars

I tried to book with stylist Nesha Dean a braider in Orlando. She took my deposit, moved the appt time failed to contact me saying she could keep my original time, then when I had a emergency she was... See more

Rated 4 out of 5 stars

My Honest Review of StyleSeat As a licensed cosmetologist and salon owner, I used StyleSeat to manage bookings and streamline my business. In the beginning, it worked — clean interface, a... See more

Rated 2 out of 5 stars

My hairstylist cancelled an appointment last minute and had a 911 with extensions. Although it was very helpful in a tight situation, I wouldn’t use to again going forward. I paid for the appointment... See more

Company replied

Rated 1 out of 5 stars

If I could give 0stars I would. Avoid booking with this App. This company doesn t support the consumer at all. This app allows, what they call “pro” to fraudulently list open availability to consumers... See more

Rated 1 out of 5 stars

This review is for barber Brian GODBOLT. It is robbery to not respond to a customer attempting to reschedule. I messaged him through the app to reschedule prior to 24 hours for the service. This barbe... See more

Company replied

Rated 1 out of 5 stars

I have never had a problem until I made an appointment and the stylist never responded to my messages. I submitted a ticket and received an email saying they will respond within 48 hours, the appoin... See more

Company replied

Rated 1 out of 5 stars

I keep running into isues where any new client, even if I share my personal booking link, stylseat records them as a new client connection and takes $50. I constantly have to prove that i know the cli... See more

Company replied

Rated 1 out of 5 stars

This website is the worst. The stylists on it are scammers. The stylist I booked charged me a deposit, then rescheduled my appointment without asking me. I couldn't make the new appointment. When I we... See more

Rated 1 out of 5 stars

Style seat let's the hair stylist put fake pricing under her profile and when the stylist actually contacts you her prices are double what she posted. She refused to give me my deposit back.

Rated 1 out of 5 stars

I haven’t noticed any improvement in my bookings since becoming a Top Pro. It’s been over a month with very few appointments, and I don’t believe my profile is being featured in the top results for... See more

Rated 5 out of 5 stars

I really like StyleSeat, I've been with them for 8 years I think. My clients love it, for the most part, some people don't like the little appointment charge it charges them. They can always look a... See more

Rated 1 out of 5 stars

There needs to be a way to review a stylist based on their conduct and business practices. My barber, who I was loyal to for six years, cancelled my appointment last minute and decided to ignore m... See more

Company replied

Rated 1 out of 5 stars

Wish I could give them ZERO stars! They scam the stylists! Recently they removed me because I wouldn’t upgrade. Why would I? I barely get clients through the platform and it’s because unless you’re pa... See more

Rated 5 out of 5 stars

As a Top Pro on StyleSeat, this platform has helped streamline my bookings, improve client communication, and showcase my services. My business has grown steadily, and I appreciate the tools and expos... See more

Rated 5 out of 5 stars

This app is worth it and a BIG HELPING tool to get you off the ground and on your feet. It took less than 2 months to gain top pro badge and an extended clientele out of this world 🥰 beyond satisfied... See more

Rated 4 out of 5 stars

My experience with style seat is very eye opening as far as business. I feel like to make any profit I have to increase my prices drastically. I feel like the new client fee is a bit much. Taking $5... See more

Rated 4 out of 5 stars

I’ve been with Styleseat for a while now, and it is overall a good platform to conduct your business from. I like that they offer certain things to the stylist on Styleseat , I’ve taken loans out th... See more

Rated 5 out of 5 stars

I love the app and brining me new people but I wish you would stop booking people with IG a couple mins of appointment times. I have on there you have to book 3 hours in advance & you keep letting peo... See more

Rated 5 out of 5 stars

StyleSeat has been very instrumental to my business. Getting new clients in the shop isn’t always easy but StyleSeat is consistent and reliable. I love all of the helpful business educational resourc... See more

Rated 4 out of 5 stars

I really enjoy you all helping to get clients but 30% is steep for each client. You should allow intake forms to be completed and shown when taking clients you all sent.

Rated 1 out of 5 stars

If I could give 0 stars I would! Horrible customer service! They will not pay you! It has been times where it will say I was paid out and money doesn't hit my account!! I decided to cancel my membersh... See more

Company replied

Rated 2 out of 5 stars

Yes, it’s drawn a lot of attention but there’s so many glitches in the app that I can’t even respond to the clients so I’m losing clients just as fast as I’m getting them

Company replied

Rated 5 out of 5 stars

I like being a Top Pro. It allows me to be at top search of Styleseat. That in turns gives me the opportunity to meet new clients that continually help build my clientele. I love it 🥰

Rated 2 out of 5 stars

Not bringing in enough clientele for me. Not able to modify promotions or make any specific changes that tailor to my business needs.

Rated 5 out of 5 stars

I’ve been a hairstylist for over 14 years, and StyleSeat has been one of my favorite tools for managing my business. It really streamlined the booking process for both me and my clients.... See more

Rated 1 out of 5 stars

I've used StyleSeat multiple times in the past. The stylists have been hit or miss, but no issue with the platform itself. Recently I booked an appointment and the stylist cancelled day of (about 4 ho... See more

Company replied

Rated 3 out of 5 stars

I appreciate the convenience StyleSeat offers for booking and managing appointments. As a stylist, it’s been helpful for keeping my schedule organized and allowing clients to book easily. However, the... See more

Rated 5 out of 5 stars

I’m really happy with StyleSeat and the changes that have been made , you guys have helped me service a lot of great and wonderful people I am truly blessed

Rated 5 out of 5 stars

Styleseat has been an essential tool when it comes to my business, styleseat keeps me booked and busy, and I have full control over my schedule!!!

Rated 5 out of 5 stars

I love waking up to new bookings overnight and when my gaps get filled without me having to do a thing. Its kept my books full even in this difficult economy. Highly recommend

Rated 5 out of 5 stars

Being a Top Pro on Styleseat has been extremely beneficial to my business. I’ve been connected to over 40 new clients since the beginning of the year.

Rated 4 out of 5 stars

I have been on Styleseat for almost 4 years and I can say that I enjoy being a Top Pro. I have been working really hard towards this. Styleseat really does help build your business if you put in the w... See more

Rated 1 out of 5 stars

When I type in the services that I provide in a search using my city and ZIP Code, my page does not pop up. There are Stylist that lives over 60 miles away that are visible before mine. I don’t unders... See more

Rated 5 out of 5 stars

I absolutely love this app and I’ve been using it for years. I appreciate the opportunity to grow and develop with this platform. I especially enjoy the perks and data provided to premium membership a... See more

Company replied

Rated 1 out of 5 stars

This company is a rip off. The rate is to high and they are hard to get in contact with they charge your clients a higher price than what's listed. Get your own easy simple booking. Don't be to desper... See more

Company replied

Rated 2 out of 5 stars

I had an issue with StyleSeat. I have been using StyleSeat for years. However, this time I made an appointment with my regular hairstylist. Due to a health issue, i couldn’t drive the distance to the... See more

Company replied


Company details

  1. Software Company

Written by the company

StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.


Contact info

3.3

Average

TrustScore 3.5 out of 5

196 reviews

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1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

You will get more clients

More traffic more booking s more clients

2 September 2025
StyleSeat logo

Reply from StyleSeat

Music to our ears! 🎶 "More traffic, more bookings, more clients"—yes, please! Thanks for letting us be part of your growth and providing such great service to your clients!

Rated 5 out of 5 stars

StyleSeat has grown my business super…

StyleSeat has grown my business super fast!! Such a Great App 10/10 fully recommend….

2 September 2025
StyleSeat logo

Reply from StyleSeat

Your recommendation means so much! 💜 We’re thrilled to know StyleSeat has helped your business grow quickly.

Rated 5 out of 5 stars

I have been using StyleSeat for over 10…

I have been using StyleSeat for over 10 years and I can honestly say it has truly 100% grew my business!

2 September 2025
StyleSeat logo

Reply from StyleSeat

Wow—10 years! 🎉. It means the world to hear that we’ve been a part of growing your business.

Rated 1 out of 5 stars

I've used StyleSeat multiple times in…

I've used StyleSeat multiple times in the past. The stylists have been hit or miss, but no issue with the platform itself. Recently I booked an appointment and the stylist cancelled day of (about 4 hours before the appointment). I contacted StyleSeat about getting a refund for the booking fee since the stylist cancelled outside of the cancellation window and I have been going back and forth with them for over a week with no resolve. The booking fee is small, but it's the principal of the matter, especially at this point. I know they can see who cancelled the appointment (the stylist) and they can also see the appointment was not paid for, so there were no services rendered. At this point I'm just going to do a chargeback with my credit card since they are giving me such a hard time. Yes, I realize they have a booking fee to make money, but their policy states it will be refunded if the stylist cancels after the 24 hour cancellation window. I'm also pretty annoyed that I'm unable to review the stylist since she cancelled. I won't be using this platform again.

10 August 2025
Unprompted review
StyleSeat logo

Reply from StyleSeat

Thank you for taking the time to share your experience—we’re truly sorry for the frustration this situation has caused. While booking fees are generally nonrefundable, we do make special exceptions when a stylist cancels outside of the cancellation window. We’d like to work with you to get this resolved and ensure you’re taken care of.

Rated 2 out of 5 stars

Payment scam issue

My hairstylist cancelled an appointment last minute and had a 911 with extensions. Although it was very helpful in a tight situation, I wouldn’t use to again going forward. I paid for the appointment and got $50 off new client. After checking out, the hairstylist said I had to pay her because the app wouldn’t let her complete service. I showed that i had paid and was trying to contact support so I wouldnt Get charged again. She said she was in a rush and to just pay her. I’m really upset that customer service wasn’t available.

14 August 2025
Unprompted review
StyleSeat logo

Reply from StyleSeat

We appreciate you reaching out! It looks like your payment was cancelled via our app and you were not double charged. Happy our Support team could work with you and get everything cleared up.

Rated 1 out of 5 stars

This app charges way too much fees in…

This app charges way too much fees in order for us to make our money

2 August 2025
StyleSeat logo

Reply from StyleSeat

Thank you for your feedback—we understand your concern. Fees are in place to help support the platform and provide tools that connect you with new clients, manage your business, and grow your bookings. We’re always looking at ways to bring more value to the professionals who use StyleSeat. We appreciate you sharing your perspective and will make sure it’s heard by our team.

Rated 5 out of 5 stars

TOP PROFESSIONAL

Thanks for recognizing me as a TOP PRO on your platform. I’m a Master Cosmetologist starting over in a new state. Joining Styleseat was the best way for me to rebuild a clientele. I obtained my professional license in 1987 experienced Salon Ownership from 2004 to 2021. During the COVID pandemic I closed my Salon and relocated.
I am currently “back on the floor’ with others.
Working towards business ownership again.
Thank You Team Styleseat!!

1 August 2025
Rated 5 out of 5 stars

Top Pro Status

I like being a Top Pro. It allows me to be at top search of Styleseat. That in turns gives me the opportunity to meet new clients that continually help build my clientele. I love it 🥰

1 August 2025
Rated 1 out of 5 stars

Style seat let's stylist scam

Style seat let's the hair stylist put fake pricing under her profile and when the stylist actually contacts you her prices are double what she posted. She refused to give me my deposit back.

21 July 2025
Unprompted review
Rated 3 out of 5 stars

Support of pros

They could support the pros more when it comes to charge backs. I was sent a new client from StyleSeat marketing; the client came and received an expensive service, a month later reported it as fraud on his credit card and style seat took money from my bank account to reimburse him. When I sent pictures and video, they still found in favor of the client. That’s not right.

2 August 2025
Rated 5 out of 5 stars

Proud to Be a Top Pro!

As a Top Pro on StyleSeat, this platform has helped streamline my bookings, improve client communication, and showcase my services. My business has grown steadily, and I appreciate the tools and exposure they’ve provided. Being recognized as a Top Pro is an honor, and I look forward to what’s next!

2 August 2025
Rated 1 out of 5 stars

Hello StyleSeat Team,

Hello StyleSeat Team,

I appreciate the recognition of the Top Pro title, but I’d like to share some honest feedback. Although I’ve paid both subscription and new client fees, the exposure I’m receiving through the platform doesn’t reflect the level of investment I’ve made. Much of the traffic seems to come from people sharing my profile independently rather than being generated directly through StyleSeat’s tools and outreach.

I’m committed to offering quality service, but I also value platforms that provide measurable results. I’d appreciate insights on how StyleSeat plans to enhance visibility and ensure fair value for professionals investing in your services.

Best regards,
Trishelle

2 August 2025
Rated 3 out of 5 stars

Helpful platform but needs improvement

I appreciate the convenience StyleSeat offers for booking and managing appointments. As a stylist, it’s been helpful for keeping my schedule organized and allowing clients to book easily. However, the fees have increased over time and can be frustrating, especially for small business owners. Customer support also takes a while to respond, and some features feel outdated or difficult to navigate. With a few updates and more support for professionals, this platform could be much better.

2 August 2025

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