I have been waiting to get on to the site to start my course since the beginning of the year! I chased them in Feb and they did get back to me to give me my log in details but when i tried them it... See more
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Enrolling from the Counselling Skills Courses and then moving towards the Functional Skills English and Maths Level 2 for my further studies, Study Plex supported tremendously throughout. Never though... See more
Company replied
I completed sen level 3 teaching and was so looking forward to my certificate of achievement only to find you were looking the sum of £118 . I feel let down as no where before i began this course did... See more
Really enjoyable course I studied domestic abuse and violence diploma.Has now encouraged me too do many more courses and I can spend as much or as little time a day or a week to study and easy too co... See more
Company details
Written by the company
Study Plex is a company focused on providing a range of learning and development opportunities, to entertain and educate our learner base through the use of modern learning technology. We work with a range of instructors who have a serious passion for delivering their industry experience and providing invaluable training opportunities. Our goal is simple – to provide excellent quality training materials, presented in the most engaging and informative way possible. This, we feel, is the path to providing genuine knowledge which can then be practically applied in the real world. Our courses are all designed by highly qualified professionals to take a step away from the musty, dull image of learning and instead replace it with something genuinely enjoyable and fun. Our courses remain accredited by both relevant national and international bodies however, to ensure you receive certification you can be proud of. We can’t wait to learn a little more about you and what you’re looking to achieve. We’ll then be able to use our passion, skills, experience, and enthusiasm to help and guide you through a genuinely productive learning process.
Contact info
1 Guildford Street, B19 2HN, Birmingham, United Kingdom
- 01212951244
- info@studyplex.org
- studyplex.org
3.6
Average
109 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Very Satisfied.
21 December 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
Paid £12 for the Thai Massage &…
Paid £12 for the Thai Massage & reflexology course.
Waited a few days for link to start the course, never came through.
Emailed them asking where it was, no response, so emailed again a few days later. Finally received the link to gain access to course.
Logged in to find they wanted another £12 for the course which I'd already paid. Tried contacting customer service and you guessed it, no answer.
Finally was able to log back in and found a way to start my course (wasn't there before when I tried!)
Videos kept glitching and loads of info missing. Came to the assessment which told me I had 10 minutes to complete 10 questions. Started questions, got to 2nd question and it all disappeared? Then I noticed a message saying you've failed! What! they only gave me 2 to 3 minutes, not 10 minutes as stated.
Once again tried ringing customer service and once again couldn't get through to anyone, but got an answering machine instead. Left a really narked message as I was truly hacked off at this point. Plus they wanted more money for me to resit the assessment, took my money but nothing came through. I then realized I'd been scammed! DON'T BOTHER WITH THEM! A WASTE OF TIME AND MONEY.
Courses absolutely pathetic.
Customer service is obsolete and very poor.
Luckily I paid via PayPal. So I should be able to claim under the scam section.
What's more, I contacted Reed directly, the lady I spoke to knew nothing about this company and said they do offer training online, but only use UK based tutors, not people based in other countries.
100% SCAM!
28 November 2023
Unprompted review
Reply from Study Plex
Hello
You received your login details on the exact same day as you purchased it. We provided timely response to all of your queries as well.
Aromatherapy course
I like the layout of the site, easy to find the sections that I needed.
I found the course to be very straightforward. well thought out and delivered well.
It was easy top access the course online and you could see your progress as you go as it showed you the %
For the course I did there was a lot of material provided, that was easy to download so you can go back to it at anytime
23 October 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
I purchased an online course with Study…
I purchased an online course with Study Plex. It was really easy to work through. I felt the course content was very good.
14 September 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
The course was just text…
The course was just text and read aloud. No visuals or demonstrations. This would help on the exercise formations. Just descriptive text wasn’t enough to demonstrate the form. I switched off once we got to exercise 3 out of 13.
7 September 2023
Lecture videos
The registration process is smooth and easy to complete however some of the video content or lectures buffer quite a lot, it disrupts focus, and the frustration is offsetting. Some just freeze all together.
The wifi whether in the company or home is quite strong so I think it's a matter of the clips.
31 August 2023
Really good company so much support
26 July 2023
Unprompted review
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
I bought the course because it said £12…
I bought the course because it said £12 with certificate. When I completed the course I had to pay £39 for the certificate
20 July 2023
The spanish level 3 diploma course was…
The spanish level 3 diploma course was well structured, easy to get through and simple. Had an issue with the certificate but on emailing them they were very prompt in sorting the issue with great communication
18 July 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
Waaaaooo I have really great…
Waaaaooo I have really great experience, wonderful tutor .got my certification in two courses and one am studying at the moment.very helpful these guys,quick answers for everything,buying more courses thanks to study plex
13 July 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
had a very interesting and evergreen…
had a very interesting and evergreen lecture during the coaching time.
5 July 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
Italian Level 5
The system is easy to use to learn and to order the certificate once the course is completed.
30 May 2023
Unprompted review
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
acredated pdf certificate issue resolved
After I mail my issue for accredited certificate they reply through call and promise to resolve the issue.hopefully now I will receive my accredited certificate.
Old review (The initially I bought about 16£ after discount and claimed to get free pdf certificate after completing through email instantly but after completing I did not received any certificate than I mailed study Plex regarding issue, got reply from study Plex after 3days and they send me pdf certificate).
22 May 2023
Unprompted review
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
Very professional
I enjoyed the courses I took. I had one hiccup which was dealt with almost immediately! Very professional company! I can recommend.
16 May 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
Absolutely awful website
Absolutely awful website. I paid for the course and the course was poorly made. The software was glitching after which the handout was missing.The course uploaded was incomplete. I messaged customer service they were unhelpful. I will never use this website again and no one else should either. Do better.
8 May 2023
Unprompted review
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
Its a kind of difficult to access ones…
Its a kind of difficult to access ones certificate, notwithstanding, the overall rating of the program of splendid. Thank you
31 January 2023
Found it easy to follow and great…
Found it easy to follow and great starting point to understanding lomi lomi massage
10 April 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
The company gives a student all…
The company gives a student all explaination about the course you are doing. I would recommend this company to anyone that is still willing to continue with his or her studies.
9 April 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
Good quality training materials
Good quality training materials, well explained topics with appropriate examples when needed
30 March 2023
Reply from Study Plex
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a fantastic time with us.
Your kind words truly motivate us to continue delivering the best possible product or service to all our customers. It's customers like you who make our work so rewarding.
We genuinely appreciate your support and hope to have the pleasure of serving you again soon. Should you need any assistance in the future, please don't hesitate to reach out to us.
Thanks again for choosing us!
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