structuralia.com Reviews 12

The material is engaging and it is active learning. What appeals to me is the fact that it is self-paced and I could build it around my busy schedule. The contest is level-appropriate but not too challenging and it helped me to gain a promotion to Project Manager in my current company.

I found the Sustainability Master’s with Structuralia to be misleading and disappointing.

The course is extremely dry and repetitive, with very heavy reading, poorly dubbed videos, and little to no engaging or interactive content. There are no live classes, no meaningful tutor interaction, and no space to discuss or apply concepts beyond basic multiple-choice quizzes and a case study at the end of each module. This was not made clear prior to enrolment and does not match the expectations of a “master’s” level program.

In addition, the administrative experience has been frustrating. Structuralia was very proactive in chasing payment, but once payment was made, my account remained suspended and resolving this took unnecessary time and effort. The lack of responsiveness and support after payment was particularly disappointing.

Overall, the course structure and support did not align with how the program was marketed, and I would not recommend it to anyone looking for an engaging, well-supported sustainability qualification.

Terrible course, no support, there's no online classes or tutors to assist. It is just a login you receive, tonnes of reading, dubbed videos, and a multiple choice quiz and case study at the end of the module. No other interactive assignments or online classes to discuss anything. The Sustainability masters content is also incredibly dry, and it's so difficult to read the content because it's repetitive.

I signed up for my Masters through a Course advisor. They were very helpful. However, it has been 2 weeks whereby I have stated that I am having issues with payment to be delivered as well as after review, I asked for my Masters course to be changed. This is after careful evaluation that the course does not line up with what is being offered in my country, Trinidad and Tobago.
I am yet to receive an answer. I am asking therefore to cancel this course as I am not pursuing it. I picked this school after I was already offered 2 other scholarships and now I am highly disappointed.

I enrolled in Structuralia’s Master’s in Project Management based on their catalogue and General Enrollment Terms, which clearly promised:

Regular tutor interaction and feedback
Support for doubts, assignments, and technical issues
The right to cancel or request a refund if the course is not delivered properly

Unfortunately, my experience has been the complete opposite.

Lack of Academic Support:
I submitted multiple academic queries (e.g., on March 31, April 7, April 9, and April 25), including questions about exam grading and self-assessment errors. Despite multiple follow-ups, I received either no response or vague promises that “IT was working on it.” No resolution ever came.

Language & Accessibility Issues:
Although my settings were clearly marked as English, I repeatedly received course content, platform communications, and mandatory surveys in Spanish. This persisted despite more than five documented complaints. My ability to engage with the program was significantly hindered.

No Tutor Engagement:
There were no course bulletins, academic feedback, or real tutor interaction beyond automated responses. The so-called “personalized academic support” advertised was nonexistent.

Breach of Contractual Terms:
Clause 14 of Structuralia’s own enrollment terms states that students can request cancellation or price reduction if the course is not delivered properly. My experience is a textbook case of poor delivery. Yet Structuralia has refused to cancel my enrollment or refund the €1,460 I’ve already paid.

Still Demanding Payment:
Despite my formal withdrawal and written notice not to charge my card, Structuralia continues to send payment demands — while failing to acknowledge their service failures. Their 14-day withdrawal clause is being used to override more fundamental consumer rights.

I made every effort in good faith to participate, logging over 190 hours. But due to the lack of academic support, persistent technical failures, and broken communication, I had no choice but to stop. I’ve formally requested cancellation and refund multiple times. I’ve now been forced to pursue a chargeback via my financial institution.

Summary:
If you’re considering a Structuralia Master’s program, proceed with extreme caution. Their marketing paints a picture of structured support and engagement. The reality is an under-delivered program that fails to meet professional or academic standards and a refusal to take responsibility for it.