Warranty
Warranty process was easy & seamless.
Whilst the exact replacement wasn't available at that spewcific time, I was offered another. Whilst I was happy to wait, they kept in touch.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Warranty process was easy & seamless.
Whilst the exact replacement wasn't available at that spewcific time, I was offered another. Whilst I was happy to wait, they kept in touch.
I purchased 2 watch bands at full price, 1 broke on first try of attaching. 2 weeks later they were selling 2 for the price of 1. I was told my replacement band had been sent and given 5-9 business days for delivery. 15 days later I contacted them only to be told it had been overlooked and not sent at all. They’re going to send it that day. I mentioned it would be nice to be offered an additional band for the lengthy period they’d taken to replace it, seeing how I had paid full price for the two I’d purchased and they were now 2 for 1. Just my single band arrived ……….
Great bands and customer service. What more can you ask for?

Reply from Strapology
Love the watch band. I love how I can make it fit exactly where I need it to be comfortable. The magnet closes really strongly so I know it’s not going to come undone. Looks great and feels great. Strapology was easy to purchase from and had a huge variety.

Reply from Strapology
Everything was fine except for the communication. No tracking or updates on arrival of product

Reply from Strapology
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.