Bakers Bands Limited Reviews 246

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the watch straps, noting their excellent craftsmanship and comfortable fit. Many consumers highlight the exceptional customer service, describing it as responsive, helpful, and efficient in resolving issues. People also appreciate the quick delivery service and the overall positive purchasing experience. However, some customers experienced issues with their orders, including delayed deliveries or receiving incorrect items. A few people also mentioned that some products, despite being of good quality, might not be suitable for all wrist sizes or could have issues with durability over time.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the good quality and secure... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb and excellent... See more

Order

Users describe ambiguous interactions with order. While some customers praise fast order processing,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers describe the service as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with items... See more

Based on these reviews

Rated 5 out of 5 stars

Great customer service! Gary Baker has his customers’ satisfaction paramount. I ordered a watch band but when it didn’t arrive in the stated time I asked for the status of my order. He thought it wa... See more

Rated 5 out of 5 stars

First class service throughout. Ordered 4 watch straps of which one for for granddaughter which required links to be removed, emailed Gary at Baker Bands asking for instructions on how to do this, I... See more

Rated 5 out of 5 stars

I found Bakers Bands unexpectedly whilst browsing and I’m so glad I did. I have sensitive skin and was unable to wear the strap my Apple Watch came with. I’ve bought other straps in different materia... See more

Rated 5 out of 5 stars

I’m terrible at online shopping. I get anxious and confused over the payments. Despite this, Gary was extremely patient and helpful throughout the purchase. I now have the Milanese loop band and it is... See more

Rated 1 out of 5 stars

In short - Ordered two straps middle of December 2025 (order number available if needed) - Address issues allegedly, but they didn't answer telephone calls or emails (proof available) - Eventually... See more

Company replied

Rated 5 out of 5 stars

I had a small issue on my end and reached out to the company. Gary responded quickly and was incredibly helpful in making sure I received the correct leather iPhone watch strap in time for a gift. The... See more

Rated 5 out of 5 stars

I looked at several stores including Apple stores to find a different strap for my watch . Baker bands provided lots of variety with great details about sizing and at preferable prices . The quality i... See more

Rated 5 out of 5 stars

Bought a new sport strap for my Apple Watch - it’s bright red love it!! I’ve decided to buy screen protectors so am a returning customer. Service was straightforward no issues lots of choice - fitting... See more

Rated 5 out of 5 stars

I haven’t received the items so cannot give any real review 🤷🏻‍♂️ I can now say that since my initial review I have received the Watch Strap from Bakers Bands and have no complaints on quality and... See more

Company replied

Rated 5 out of 5 stars

Excellent service. We had a problem with a band and it was replaced immediately with no quibbles or back and forth communication. We have ordered a couple of times and will definitely be ordering a... See more

Rated 5 out of 5 stars

Brilliant service and interaction. I ordered a strap which wasn’t right for me on arrival. They sorted me out a replacement super quick, no problem and were superb in answering my queries so quickly.... See more

Rated 5 out of 5 stars

What can I say? The quickest, kindest resolution to my email when I realised I’d ordered the wrong size Apple Watch strap. Within hours a replacement was on its way - before I had returned the mistake... See more

Rated 1 out of 5 stars

Bought a jubilee metal strap for my mums Xmas but as she’s elderly and very thin the watch cannot be adjusted enough to fit. Despite removing each removable link it still is far too big for her wri... See more

Company replied

Rated 3 out of 5 stars

I ordered this metal watch strap and, although it didn’t arrive within the stated delivery window, it appears the delay was down to Royal Mail rather than the seller. The strap itself seems good quali... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service and great product. Great quality watch strap at a very affordable price. The strap was too big for my wrist so I contacted customer service for advice on removing some li... See more

Rated 5 out of 5 stars

The very best test of a company is of how they behave when one of those little mistakes occur. They happens to everyone and to every trader. The wrong band was dispatched (close but not close en... See more

Rated 5 out of 5 stars

Customer service has been exceptional. I have had a few bands from Bakers Bands in the past and always been happy with the quality. One was faulty this week, however Gary was quick to resolve and se... See more

Rated 5 out of 5 stars

I ordered a strap from this company. Unfortunately I forgot to put my house number, so I didn’t receive the order. When I realised my mistake I emailed them & very promptly got a reply! They sen... See more

Rated 5 out of 5 stars

I have ordered a few straps now for my Apple watch and I particularly like the nylon sports straps. They are great quality and comfortable to wear. In my latest order I was sent the wrong strap by mis... See more

Rated 5 out of 5 stars

Lovely item (leather watch strap)lovely colour, delivered quickly and safely. Excellent customer service as contacted them to ask for a different size instead of what I’d ordered, they responded very... See more

Rated 5 out of 5 stars

I would highly recommend Baker Bands Limited. Gary emailed me back promptly regarding the wrong colour strap I ordered. He sent me a replacement within two days and told me to keep the first strap ord... See more

Rated 5 out of 5 stars

The second time I ordered from Bakers Bands the item didn’t arrive but I emailed the company and got a very nice reply and another one was sent out immediately. I would definitely recommend Bakers

Rated 5 out of 5 stars

I was mistakenly sent the wrong type of band and, without hesitation, the owner sent a new one out free of charge and offered to let me keep the old one. Incredible customer service. Would definitely... See more

Rated 1 out of 5 stars

I would never encourage anyone to shop with this company. I bought an Apple Watch strap which I then returned. A month has passed and I haven’t had any refund or even an email to say they received i... See more

Company replied

Rated 5 out of 5 stars

Brilliant products and service, quick delivery and very responsive to emails. We have ordered from Bakers Bands before and definitely will do so again, highly recommend, great high quality products

Rated 5 out of 5 stars

Fantastic company always use these guys Bought several straps for my iwatch Quality is very good. Latest order I ordered ocean style green strap I didn’t like the colour I emailed Gary he sent m... See more

Rated 5 out of 5 stars

I ordered silicone watch straps before for my Apple series 9 and was amazed at the quality, they are identical to Apple straps at a fraction of the of the price! I have just ordered a metal link st... See more

Rated 1 out of 5 stars

I have had a watch strap for less than two months which broke over a week over. I’ve emailed twice to the email address posted on other reviews with no reply or even acknowledgement. I have tried co... See more

Company replied

Rated 5 out of 5 stars

Just had a very positive interaction with Gary from Bakers Bands. Great communication and very happy with the outcome. I will definitely be using Baker Bands in the future…a bit of good customer servi... See more

Rated 5 out of 5 stars

The stainless steel Apple Watch straps I have bought from this site, in different colours for myself and as gifts, have been great. Easy to adjust and fit with the wee tool. I had to contact custome... See more

Rated 5 out of 5 stars

Excellent service, I bought a strap,it took a while to arrive but it was delt with very quickly and efficiently The strap seems very nice and good quality match very well with my starlight watch,ex... See more

Rated 5 out of 5 stars

Fab customer service - I ordered wrong size face covers for Apple Watch - promptly dealt with and sorted. Love the watch straps and protective covers - highly recommend this company - love being able... See more

Rated 5 out of 5 stars

Excellent company to deal with.Any queries where dealt with immediately. Watch straps are quality and would have no issue ordering off Baker Bands in the future.

Rated 5 out of 5 stars

I ordered a watch strap for my Apple Watch from Bakers Bands Ltd, they had lots of straps to choose from at very affordable prices, it was really easy to order and the strap was shipped quickly! U... See more

Rated 1 out of 5 stars

I purchased a rose gold Milanese loop for my Apple Watch, and the quality is absolutely dreadful. Within just two months, the metal discoloured badly. On top of that, the strap is so poorly made th... See more

Company replied

Rated 5 out of 5 stars

Ordered two bands which seem very good. Did not realise they need a link removal tool for one of the bands. Contacted customer care and they immediately sent one out

Rated 5 out of 5 stars

Really pleased with my new straps. Excellent quality, very comfortable and fit perfectly. As good as the original, so throughly recommend.

Rated 1 out of 5 stars

Can you please help with the faulty return thst I sent back in December as I have not had a refund Order number 82723 ordered 2nd December Given on Christmas Day Sent back as strap s... See more

Company replied

Rated 1 out of 5 stars

Order number: #81074 Refund request: #814E702758242 Ordered a band for iWatch, but due to small wrist and the fact that the band was bigger than original ones decided to return. Return is n... See more

Company replied

Rated 1 out of 5 stars

The strap is far too long and pretty much wraps around my wrist to where the clasp is on the knuckle of my wrist, very uncomfortable and also slips as where it sits isn’t flat. Do you guys have a shor... See more

Company replied

Rated 5 out of 5 stars

I had a query about my order and it was dealt with quickly and entirely to my satisfaction. This company has A1 customer service and I would recommend anyone to look at their products and order with c... See more

Rated 5 out of 5 stars

Awesome to deal with! Very quick delivery and rectified a Royal Mail issue very quickly , could not recommend more ! Great quality bands too

Rated 5 out of 5 stars

Excellent have had a few Apple Watch straps from bakers bands & they are good quality straps communication is also great & Gary was very helpful will definitely use again

Rated 5 out of 5 stars

Fantastic company with wonderful customer service and great products to match. I now know exactly where to go when i need further items - 100%!

Rated 5 out of 5 stars

Ordered two straps for my Apple Watch Series 10 - they was a little bit delayed due to Royal Mail, I contacted customer services where a very helpful representative called Gary immediately dispatched... See more

Rated 5 out of 5 stars

Great company. Second time I’ve ordered from them and both times they sent the item quickly. Items were as specified. I had a small issue which was dealt with quickly and communication was first rate... See more

Rated 5 out of 5 stars

Very pleased with my purchase the textile watch strap feels good quality would definitely use this company again.

Rated 4 out of 5 stars

The product itself looks nice. Time will tell. I bought this as a gift however and the tacky Chinese box made it look fake and cheap. All instructions were also in Chinese and so tiny you could hardly... See more

Rated 5 out of 5 stars

Ordered a strap over 9 months ago. Not much use, as I use this watch for walks and runs, but it had snapped. Emailed to say I was unhappy, but due to the timeframe, I didn’t expect a refun... See more

Rated 5 out of 5 stars

Great customer service, great communication, I accidentally ordered the wrong size band and they replaced it straight away, without any fuss. Top marks 👏👏


Company details

  1. Watch Store

Written by the company

At Bakers Bands, we know a thing or two about dressing up your smartwatch. We carry a range of straps for the Apple Watch and other smartwatches, keeping our clients in style. We specialise in bands and straps for smartwatches. We stick to our strength—and that’s focusing on offering top-quality bands & straps for smartwatches. Whether you’re an Apple Watch or Samsung Watch user, you’ll find a strap that suits your style & needs. And to keep everything interesting, we constantly update our collections with the latest bands—from solo loop & summer straps to genuine leather bands. Shop online with ease on our website. Browse through our website, and you’ll quickly find well-curated watch straps & bands. We have separate collection pages for products designed for Fitbit & Samsung smartwatches. And, of course, we put a premium on our Apple Watch bands. Whether you want genuine leather bands, Milanese loop bands or nylon sport loops for your Apple Watch, you’ll find a varied selection that will impress you. Enjoy looking at different options before buying one. Also, our website is Shopify ® Secure. You can rest assured knowing your data is highly encrypted as you check out. Your online orders and payments will be safe and secure. You can count on our customer support. Got questions about the products, shipping or returns? Feel free to contact us. Our email support is open Mondays through Fridays, from 8:30 AM to 5 PM. Kindly allow one to two working days for a reply.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

246 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Outstanding

Outstanding, great new strap and when the Royal Mail messed up the delivery, without question my delivery charge was refunded. Thank you, I will be recommending you.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible quality, waste of money.

I don't normally write reviews but this one annoyed the hell out of me.

I bought a Magnetic Milanese Loop Band for Apple Watch in April 2025. I very quickly regretted it.

The price was very low, which had me suspicious but I didn't want to spend the £100 for a genuine Apple one. It was in the region of £25 but to me that's very over priced for the quality of this product.

The paint very quickly started wearing off, and today, less than a year later, it looks absolutely rubbish on my wrist. I don't wear it in water and have looked after it really well. I've subjected it to what I would consider light daily wear.

Worse than than that, the loops are badly made and keep catching on my clothes. It's causes holes in two of my long-sleeve t-shirts where the band keeps catching threads. The loops are sharp and very poorly manufactured.

I will never buy from this brand again and I would urge you not to waste your money on their Milanese Loop. I obviously can't comment on their other products.

Horrible quality

15 March 2026
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. This is one of our best-selling products, so we are surprised to hear this. We have sent you a request for information (order number) to locate your order in our systems. Once we have this information, we will contact you to put this right.

Kind Regards,

Bakers Bands

Rated 1 out of 5 stars

I would never encourage anyone to shop…

I would never encourage anyone to shop with this company. I bought an Apple Watch strap which I then returned. A month has passed and I haven’t had any refund or even an email to say they received it and have processed it. Just taken my £20 and kept the strap when returned. Awful service!!

2 February 2026
Unprompted review
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. We are sorry to hear this. We have just sent a request for more information on this so we can look into it further. Please reply to the information request so that we can identify you and look into your refund. Kind Regards, Bakers Bands

16/03 - Update - I can see that the refund has now been fully processed. As explained in our email, we never received the return from Royal Mail, so we have processed the refund in full anyway. Sorry for any inconvenience caused. Kind Regards, Bakers Bands

Rated 5 out of 5 stars

Excellent service

Bought bands for my daughter and her husband for Christmas and they were delighted with them. Unfortunately my son in law’s broke just a couple of months after so I wrote to the company who replaced the damaged item by return of post - fantastic service!

22 February 2026
Rated 3 out of 5 stars

The band needs work

Ordering was straight forward, the item was delivered quickly but it’s with the item itself that I have an issue with. I went with the ocean band for the Apple Watch, it looks great and the quality of the band is also great but the little metal buckle is terrible. It has a space in the middle so it can slide through the rubber of the band but the gaps too big. If you try and get pull the band tight the rubber pings into the gap and the little metal pin that secures the watch falls off.

22 February 2026
Rated 1 out of 5 stars
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave us a review. I can see that both parts of your order have now been delivered via tracking.

If you have any further issues, don't hesitate to get in touch with us again.

Kind Regards,

Bakers Bands

Rated 4 out of 5 stars

The product itself looks nice

The product itself looks nice. Time will tell. I bought this as a gift however and the tacky Chinese box made it look fake and cheap. All instructions were also in Chinese and so tiny you could hardly see them. Would be mortified if I’d actually paid full whack for this and it arrived looking like it’s off Temu.

22 February 2026
Rated 5 out of 5 stars

Excellent quality

I found Bakers Bands unexpectedly whilst browsing and I’m so glad I did. I have sensitive skin and was unable to wear the strap my Apple Watch came with. I’ve bought other straps in different materials and encountered the same problem along with the fact that they looked cheap.
I wanted a good quality, leather strap and that’s exactly what I found with Bakers Bands. The quality is superb and the choice of colours is fab and with the great prices I’m definitely going to treat myself to a variety of colours. Most importantly no allergic reaction 🥳. I highly recommend Bakers Bands if you’re looking for a stylish, well made strap.

22 February 2026
Rated 3 out of 5 stars

Decent product but no instructions

I ordered this metal watch strap and, although it didn’t arrive within the stated delivery window, it appears the delay was down to Royal Mail rather than the seller. The strap itself seems good quality and looks as expected. However, it didn’t come with any instructions on how to adjust the links, which made fitting it more difficult than it needed to be. Overall, a decent product but could be improved with clearer guidance for customers.

25 January 2026
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Thank you for taking the time to leave a review. We have looked into this and can see from the tracking that your order is still with Royal Mail. Unfortunately, it looks like they have not delivered on time on this occasion. We have emailed you to confirm the postage address is complete and correct, and once we have confirmation from you, a new order will be dispatched 1st class. Sorry for any inconvenience caused.

04/02 - Hi Lisa, we have just checked your delivery, and the tracking shows it was attempted today. Royal Mail should have left a card so that you can collect this from your sorting office. Kind Regards, Bakers Bands

05/02 - Update - Order confirmed as delivered.

Kind Regards,

Bakers Bands

Rated 5 out of 5 stars

Great choice …

I looked at several stores including Apple stores to find a different strap for my watch . Baker bands provided lots of variety with great details about sizing and at preferable prices . The quality is excellent and postage was great and timely . Would highly recommend.

25 January 2026
Rated 2 out of 5 stars

Well I’m still waiting for it to arrive.

Well I’m still waiting for it to arrive.

25 January 2026
Bakers Bands Limited logo

Reply from Bakers Bands Limited

Evening Dave,

Thank you for taking the time to leave a review. I have looked into this, and your order is expected to be delivered any day now. If you have not received it by Wednesday, 4th, please get in touch with us at sales@bakersbands.co.uk.

Kind Regards,

Bakers Bands

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