I was initially unhappy about the way the recruit went about as it portrayed there is a free parcel to receive but need to pay for the delivery only to find that it was a subscription for a club that... See more
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The prompt response to my concerns is what this company great. I will also like to suggest that you don’t deduct someone’s money like you did to me without the person initiating any move for such dedu... See more
I was initially worried about subscribing, but my fears were unfounded. The team was incredibly helpful and walked me through every step. When a small issue arose, they addressed it immediately and ev... See more
Joined then decided to cancel as would not use the service. Was charged twice however contacted the Team and am veryvhappy to say all was rectifed and they assured me no more charges and even arrange... See more
4.2
Great
232 reviews
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This is a scam site
This is a scam site. They get you sign up with some crazy reduced offer... I saw a coat on Facebook, thye take your credit/debit card details and then debit your account every 2 weeks and convert it to useless credits on their website. I tried to order a backpack from their site in order to get some value for the money they have stolen from my account which they then said was out of stock and credited the "credits' back. you basically can't spend any of the credits.
i don't believe they have any of the products they advertise and so you will never receive anything for the money they steal from your account. The biggest joke is when you cancel your subscription, it takes two weeks which is just enough time for them to steal another automatic debit from your account. I have cancelled the bank card so that they can't take any more money from me. BEWARE!!!!!
15 November 2023
Reply from Storytoysclub
Dear Nicolle,
We're genuinely sorry to hear about the situation you've encountered. It's essential to clarify that we have no association with Facebook.
Our business, Storytoysclub.com, is entirely unrelated to this issue. Storytoysclub.com is a reputable digital platform offering various membership packages, each with different features and pricing options, granting you 24/7 access to our products.
When you sign up with us, you are automatically enrolled in a 3-day trial period, providing full access to our content. If you choose not to cancel your subscription during this trial, a top-up fee is applied to recharge your account credits. Importantly, no funds are wasted, as this fee is converted into credits for use on our website.
For any questions or assistance related to our services, please do not hesitate to reach out to our support team at support@storytoysclub.com. We are here to address your concerns and provide the help you may need.
Your satisfaction is our priority.
Best regards,
Terry
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