Quite simply, I became a Nolo fan some 15 years ago. Nolo helped my husband and I handle many legal questions as we got older. We used Nolo's help for lease and landlord challenges, to write a will, a... See more

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the quality of its resources are the best I've ever had, esp. the SNT. the book is better and covers the big picture better than even any attorney i've gone to. it was quick and easy to place order... See more
I purchased my first of many NOLO books about 12 years ago. My most recent purchase was regarding how to represent one's self in court. Every NOLO book I've purchased has been useful, easy to understa... See more
Company replied
I have used Nolo for more than 30 years. Generally their books are great. But when California rental/eviction law changed in 2024 after I purchased the 2024 Evictions book I went looking for updates... See more
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Company details
Written by the company
Nolo's store offers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. With products from the store, users can generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors.
Contact info
6801 Koll Center Pkwy, 3rd Floor, 94566, Pleasanton, United States
- (800) 728-3555
- customersupport@nolo.com
- store.nolo.com
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Replied to 100% of negative reviews
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I asked Google a question regarding…
I asked Google a question regarding Tenant/Landlord law and the name Nolo came up. I sent Nolo an email, briefly stating my problem I received an automated answer "an attorney will contact you tomorrow." But no one called. The following day I received an email from Nolo, stating they were sorry they didn't have an attorney who specializes in Tenant/Landlord law and furnished me a link to a list of very commendable and respectable attorneys - all with 5 Stars reviews - in my area. That is what I call good follow up and customer service. They also suggested I purchase an e-book - which I did - and pretty much answered my question. I had heard of Nolo on the radio in California a long time ago, but had never contacted them until now. I am glad to see they have stayed in business that long (their service is free) and wish them success. They deserve praise and thanks.

Reply from Nolo Books and Forms
Timely receipt of the books ordered
Timely receipt of the books ordered, and helpful books in organizing life information of myself and others.
The service was excellent
The service was excellent. We received all the information promised on time.

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I ordered the book for a family member…
I ordered the book for a family member and was happy they received it in a timely manner. They have told me the book has been a helpful quide to them so thank you

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I trust Nolo
I trust Nolo to provide excellent resources to support by business. I know I will find what I need. I typically consult the legal articles to help focus my queries, and I find good references to other books and authors as I do a quick look at books.
Thanks Nolo!

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Very easy instructions
Very easy instructions! We could help a friend get final affairs in order just before he died. Without NOLO, this wouldn’t have been able to happen.

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Overall I am please with the "Will" purchase and would purchase another product…
The learning materials for the "Will" package was as excellent. I understood the written text to be able to proceed in filling out the forms. I had to read the form 1 section over a few times to understand why form 1 was also in another section - appendix B. The explanation could be improved on. In all, I am very please with this purchase.

Reply from Nolo Books and Forms
I wish the areas for personization were…
I wish the areas for personization were in more parts of the documents. There were some things I would have liked to include but I could'nt find a way to put them on the documents.

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Horrible customer service and maybe not legal
I purchased the software to create a trust document from Nolo. The software created the document but when I have attempted to pay an attorney to execute the document in the future, more than one has questioned the legality of Nolo's documents. Several times I have tried to contact an attorney affiliated with Nolo in order to clarify the legality. The customer service is HORRIBLE !. All I get from customer service is generic , vague answers regarding reaching a lawyer who works with or for Nolo
Ease of accessibility towards what I…
Ease of accessibility towards what I was attempting to find, and procure was excellent.

Reply from Nolo Books and Forms
An Indispensible Guide for California Tenants
This useful publication is one I like to update every other year or so—even though I am fortunate enough to live in a building owned by a fair-minded and congenial landlord. Having it in ePub form makes this reference took even more convenient and the content is superb.

Reply from Nolo Books and Forms
It's a well written book
It's a well written book, that gave me the info that I needed quickly without a lot of digging.

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Nolo made the process simple
Nolo made the process simple, quick, and affordable. I really appreciated the speed of response when I submitted a question after completing the paperwork. Thank you, Nolo!

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The books are top quality
The books are top quality, easy to read, and cover the topics as advertised. Highly recommend Nolo. I wish they had more title.

Reply from Nolo Books and Forms
A great choice !
Clear concise instructions - Fairly priced-
Additional areas of support available if needed as the Company grows! Glad I took a friend’s suggestion to explore NOLO.

Reply from Nolo Books and Forms
A family member needed accurate…
A family member needed accurate reliable information to help them file bankruptcy and NOLO was the perfect solution for them to understand what the attorneys were saying.

Reply from Nolo Books and Forms
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