I received a prompt response to my online storage quote inquiry. I was contacted by Karina within 24 hours. When I went to the castle hill branch, Karina was extremely helpful in every way possible in... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I received a prompt response to my online storage quote inquiry. I was contacted by Karina within 24 hours. When I went to the castle hill branch, Karina was extremely helpful in every way possible in... See more
Company replied
the team at Castlehill have always looked out for my best interests. if/when an issue arises (and lets face it they do for all of us at times) there is a real person at the end of the phone with a hum... See more
Company replied
Re: hiring a storage unit at Castle Hill, NSW. My wife and I can't speak highly enough of the professional and courteous service we received. In addition, they put together a FREE promo; of packaging... See more
Company replied
I got free upgrade and one month free insurance as part of a promotion and being able to access items in storage and add to the contents has been great. Raghu and Hayden at castle hill were very helpf... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
5 Gladstone Rd, 2154, CASTLE HILL, NSW, Australia
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Storage King Australia - Castle Hill
the team at Castlehill have always looked out for my best interests. if/when an issue arises (and lets face it they do for all of us at times) there is a real person at the end of the phone with a human approach. great effort Karina and team

Reply from Storage King Australia - Castle Hill
I have use your service 3 time now and alway got the best price, wonderful location and the right size of storage for my things.

Reply from Storage King Australia - Castle Hill

Reply from Storage King Australia - Castle Hill
Size much smaller than advertised and more expensive than others. By the time we figured it was smaller than advertised, it was too late as we had already started moving. Yes, they do say size is approximate, but that doesn't make it right. Let alone more expensive than others, i.e. Kennards or Hills Storage.

Reply from Storage King Australia - Castle Hill
The person who serve us through the process was very clear professional and helpful.
I will recommend you to my family and friends

Reply from Storage King Australia - Castle Hill
The manager, Karina Pizarro, at Castle Hills Storage King is very helpful and friendly. She showed us the most suitable parking spot that meets our needs.

Reply from Storage King Australia - Castle Hill
I received a prompt response to my online storage quote inquiry. I was contacted by Karina within 24 hours. When I went to the castle hill branch, Karina was extremely helpful in every way possible including helping me organise movers. She made the process as easy as possible for me, nothing was too much trouble. Adi was also just as helpful in Karina’s absence. I would recommend the castle hill team to anyone that needs a storage solution in the future, as a great customer experience is virtually non-existent these days.

Reply from Storage King Australia - Castle Hill
Friendly and helpful staff during a stressful period made the experience so much easier.

Reply from Storage King Australia - Castle Hill
Re: hiring a storage unit at Castle Hill, NSW.
My wife and I can't speak highly enough of the professional and courteous service we received. In addition, they put together a FREE promo; of packaging materials for unit holder's, this shows a remarkable proactive marketing strategy. We will no hesitation to recommend SK to all our friends and associates. We'll done!

Reply from Storage King Australia - Castle Hill
The Manager at Storage King Castle Hill is excellent. She has excellent customer service skills and is very professional.

Reply from Storage King Australia - Castle Hill

Reply from Storage King Australia - Castle Hill
Steve is very helpful and pleasant to deal with. He went the extra mile to make sure that my experience was unforgettable. The storage place is convenient, easily accessible and feels safe.

Reply from Storage King Australia - Castle Hill
Karina was super helpful. She made the hiring process simple for a first-time renter .

Reply from Storage King Australia - Castle Hill
From my first phone call the staff at castle hill were wonderful. So helpful and professional. I’ve told all my friends that that’s the place to go.

Reply from Storage King Australia - Castle Hill
Clean, easy to access box spaces and office ready to help at any moment!

Reply from Storage King Australia - Castle Hill
Clean , easy access, polite and friendly staff , good lighting , good trolley, good lift , rain free loading areas so very happy

Reply from Storage King Australia - Castle Hill
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.