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Storage King New Zealand Reviews 

2,716
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, friendly, and professional, often going above and beyond to assist with various needs. Many highlight the excellent customer service, noting clear communication and efficient processes that make interactions pleasant and stress-free. People also appreciate the well-maintained, clean, and easily accessible facilities, contributing to a seamless and positive overall user experience. However, some people mentioned issues with communication and follow-up, citing a lack of clear plans or updates and instances where information was withheld or complaints were brushed off. A few other people also felt that facilities occasionally presented challenges, such as elevators not working or locations not being truck-friendly, and limited 24/7 access.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of access and the... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, helpful, and... See more

Facilities

Clients share positive opinions on facilities, frequently highlighting their cleanliness, security, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Storage King Grey Lynn are always finding ways to accommodate storing my boat. Nothing is a problem for them which is very refreshing and rare these days. They even stopped two women... See more

Company replied

Rated 5 out of 5 stars

I give this branch a five star rating plus ten out of ten for customer service. The lovely ladies there were helpful professional and kind. Keep up the excellent service ladies I hope more clients c... See more

Company replied

Rated 5 out of 5 stars

People working there are extremely nice helpful and my experience has been very positive. Office ladies awesome.. they took notice that I was moving places and prepared a gift basket for me that was s... See more

Company replied

Rated 5 out of 5 stars

Hassle free, straight forward and concise information and guidelines. All done efficiently. We were moving house and down to the very last stage and needed storage space. We were first timers and I fo... See more

Company replied


Company details

  1. #1 of 1 best companies in Self-Storage Facility
  2. #1 of 1 best companies in Automobile Storage Facility
  3. #1 of 1 best companies in Moving Supply Store
  4. #1 of 1 best companies in Packaging Supply Store
  5. #1 of 1 best companies in Records Storage Facility
  6. #1 of 1 best companies in Storage Facility

About Storage King New Zealand

Written by the company

Storage King New Zealand: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, many of our storage facilities are located in Auckland, Christchurch, Dunedin, Hamilton and across regional New Zealand. We're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Kiwis Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local New Zealand team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 0800 220 210 or get a free quote online today!


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!


4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,716)

234 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Safe and Secure

From the moment I rang to enquire about a unit until I moved my belongings in everyone I dealt with was absolutely amazing and super helpful. Totally recommend them to anyone out there looking to store their items.

3 December 2025
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Reply from Storage King New Zealand

Hello Rovina, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, reliable and safe storage.

1 December 2025
Unprompted review
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Reply from Storage King New Zealand

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

very

very,good!

27 October 2025
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Reply from Storage King New Zealand

Thank you for the great review!

Rated 5 out of 5 stars

Great service

Great service. Would recommend these guys 10/10

17 November 2025
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Reply from Storage King New Zealand

Hi Serena, Thank you for the positive feedback!

Rated 5 out of 5 stars

Storage That Delivers Safety and Human Decency

The storage King New Zealand - Freemans Bay facility offers effective communication and a clean, nearly new environment. Staff are welcoming, friendly, honest, and trustworthy. My first interaction was with the manager, Thomas, who impressed me with his humility, respect, and transparency. When his staff made an error, Thomas immediately owned his mistake and took accountability - a rare quality these days. Living offshore, I have peace of mind knowing my belonging are safe and well cared for here.

16 November 2025
Rated 5 out of 5 stars

nice people to deal with

nice people to deal with , it was so easy to get the right size storage unit. the complimentary truck was most welcome.

10 November 2025
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Reply from Storage King New Zealand

Thanks for your fantastic feedback, Peter! We're thrilled to hear that our team made your storage experience easy and that you enjoyed the complimentary truck service. We appreciate your kind words and look forward to serving you again!

Rated 4 out of 5 stars

Good communication

Good communication, great pricing & location.

10 November 2025
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Reply from Storage King New Zealand

Thank you for the positive feedback!

Rated 5 out of 5 stars

Service was great

Service was great - very helpful! - we were greeted with a smile which always makes it a lot easier to communicate - we have no complaints!

7 November 2025
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Reply from Storage King New Zealand

Hello John, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

I was greeted with a beautiful warm…

I was greeted with a beautiful warm smile, she really brightened my whole month ☺
I even got a little discount, Absolutely recommended overall experience was 10000%

12 November 2025
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Reply from Storage King New Zealand

Thank you for your fantastic review, Ngaronoa! We're thrilled to hear that our team made such a positive impact on your experience. We appreciated your recommendation and look forward to welcoming you back soon!

Rated 5 out of 5 stars

I love how Panmure Storage King…

I love how Panmure Storage King supports mental health. The customer service I received from Vicki is an A+.

2 November 2025
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Reply from Storage King New Zealand

Thank you for your kind words, Jose! It is wonderful to hear that you appreciate our support for mental health and that Vicki provided you with excellent service. We appreciated your feedback!

Rated 5 out of 5 stars

Great and seamless service

Great and seamless service. Easy access and easy to drive to location. Space available was huge for a great price.

29 October 2025
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Reply from Storage King New Zealand

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Customer Services is great I would…

Customer Services is great I would recommend Storage King Avondale to my friends, family and the wider community.

4 November 2025
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Reply from Storage King New Zealand

Thanks for the fantastic feedback, Aleah! We're thrilled to hear you had a great experience and appreciate your recommendations. We strive to provide excellent service and are glad to know we're hitting the mark!

Rated 5 out of 5 stars

Great experience

Great experience with joining up.
Excellent help from staff. Highly recommend

3 November 2025
Storage King New Zealand logo

Reply from Storage King New Zealand

Thank you, Kazza! It is wonderful to hear you had a great experience and that our staff were able to assist you. We appreciate your recommendation and look forward to serving you in the future!

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