Stewart Mortgage & Protection Solutions Ltd Reviews 

141
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, highly knowledgeable, and consistently responsive throughout the entire mortgage application journey. People note that all communications are prompt and crystal clear, making potentially complicated steps feel much smoother and significantly less stressful for everyone involved. Some people also felt that providing all the necessary information and required documents demanded some initial effort, though the advisors remained wonderfully patient and transparent. Consumers deeply appreciate that professionals take sufficient time to explain every available option clearly, ensuring that everyone stays fully informed and completely at ease throughout.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their incredible professionalism,... See more

Service

Customers had positive experiences with service, frequently highlighting the professional, knowledgeable, and... See more

Response time

Clients share positive opinions on response time, noting that reviewers consistently experience fast... See more

Customer service

Consumers find customer service to be exceptionally supportive, noting that reviewers received consistent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Claire and Mhairi have been absolutely outstanding throughout our entire house buying journey. This was our first house purchase and Claire made the whole process easy with great and extremely profe... See more

Rated 5 out of 5 stars

Claire and Mhairi have been really helpful throughout this process, Everything from their initial response to my enquiry through to completion has worked smoothly. Communication was prompt and clea... See more

Rated 5 out of 5 stars

Claire and Mhairi have been great to work with. From the initial response to my enquiry, Claire quickly gathered all the info she needed and recommended the most appropriate deals for me. Their commun... See more

Rated 5 out of 5 stars

Claire and Mhairi have been absolutely amazing throughout my entire mortgage process, they have been very punctual and efficient and always answered all questions as soon as possible. The entire pro... See more


Company details

  1. Mortgage Broker
  2. also in
  3. Home Insurance Agency
  4. Life Insurance Agency

Written by the company

Vastly experienced Mortgage & Protection advisor, who promises to find the best mortgage & protection deal to suit your individual needs. Whether you are looking to purchase a new home, remortgage an existing one or finance a Buy-to-Let mortgage, we have access to thousands of products the whole of market has to offer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful team

Claire and Kelly were incredibly supportive throughout the whole process of getting my first mortgage. No matter what question I had, they were always just an email away, and consistently responded the same day - often right away. I couldn't have asked for a more attentive team, and I highly recommend using their service.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

We couldn't be happier with our…

We couldn't be happier with our mortgage provider! From start to finish, Claire delivered bespoke mortgage advice that genuinely helped us achieve exactly what we needed. It was such a relief to know we were getting advice that truly had our best interests at heart, rather than a one-size-fits-all approach.
A special shout-out goes to our relationship manager, Mhairi, who was invaluable. She guided us through every step of the process, ensuring we had all our documents in order and understood and explained to us exactly what was needed. Her expertise and proactive communication kept everything on track and made what could have been a stressful experience incredibly smooth.
We highly recommend Stewart MPS to anyone looking for a mortgage provider who offers exceptional service, tailored solutions, and a dedicated team to support you every step of the way.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Claire was very helpful and responsive, guiding us through the process. Mhairi also provided good updates through the final stages. Would highly recommend Stewart Mortgage.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience using Stewart Mortgage & Protection Solutions, I am a first time buyer and have found Claire's guidance really helpful. Both Claire and Mhairi have been really responsive and proactive in keeping me up to date, and the process has been really smooth with my mortgage application only taking 1 week to be approved. Highly recommend!

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend Claire at Stewart MPS. The process of arranging my mortgage was made so simple by Claire without any issue and all went through very quickly. Claire was extremely helpful, knowledgeable, friendly and the communication was excellent.

3 June 2025
Rated 5 out of 5 stars

Thank you Claire :)

Claire was very patient, kind, smiley, and clear in helping me and my partner navigate the mortgage world for the first time. Kelly was great and efficient on the admin side too. Will be recommending to any of my friends in need of mortgage advice. Thanks guys!

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Made the mortgage process feel easy

Claire & Mhairi made the mortgage process easy, I had previously contacted another mortgage advisor who gave me no advice regarding being a first time buyer and would have cost a fee. Claire took me through the process, was honest and open and always available at the end of the phone or by email. Mhairi kept in touch with updates on my mortgage and both made the process feel easy.
Highly recommend!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

I would wholeheartedly recommend SMPS.

I would wholeheartedly recommend SMPS.
Claire was able to find a mortgage for my unique situation (Gov H2B on the property, with a consent to let in place) where others were not. Mhairi was brilliant in her support to me and the case, which was delayed due to Conveyancing Solicitors being inefficient. They were both knowledgeable, expedient and genuine…I can’t thank them enough.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend from a solo FTB!

As a first-time solo buyer, both Claire and Mhairi have been fantastic! It’s a very scary prospect buying by yourself but everything was explained clearly and simply. I felt that I was really listened to and my wants/needs were at the heart of everything. All of my questions were answered clearly, making it easier to make decisions. I would absolutely recommend to anybody, especially any solo buyers out there.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Great advice and support for FTB

Claire and Mhairi were both very helpful, and as first time buyers we really appreciated Claire's time to go through our questions. I definitely feel they listened to our requirements and suggested the right mortgage and insurance for us - they were also both very responsive throughout the purchase. We'd definitely recommend to anyone!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier with the service…

Couldn't be happier with the service Claire and Mhairi provided. From the very beginning, Claire was incredibly knowledgeable, patient and thorough, guiding us through every step of the process with professionalism and care.
They found us the best deal, explained everything clearly, answered all our questions promptly and made what could have been a stressful process feel smooth and straightforward.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

Claire & Mhairi are great and have made the buying process so easy for us. As a young, first-time buyer, I have really appreciated Claire’s willingness to clearly break things down for us, fill in our knowledge gaps and also give us a wide range of options at every point of the process. I must say that both her and Mhairi are very friendly, hardworking, and they turn things around so quickly - it is no surprise that they are so highly rated. Would recommend Stewart MPS to anyone

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Claire & Mhairi have been awesome

Claire & Mhairi have been awesome! From the start of the mortgage application to acceptance , Claire has been very prompt with her responses no matter what time of day I messaged her. Would definitely recommend these guys.

21 March 2025
Unprompted review

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