Stevenson Skip Hire Reviews 

309
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the simple online booking process, finding it straightforward to arrange services through the website. Furthermore, people often praise the helpful and polite drivers who manage to drop off and collect containers promptly. Consumers also note that pricing remains competitive and reasonable compared to other providers in the area. Some reviewers were not happy with unexpected delivery delays that ultimately caused significant inconvenience for their scheduled projects. A few individuals also mentioned facing last-minute schedule changes or receiving unexpected price increases after completing their initial payment.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, reflecting a distinct split in opinions. While... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick and efficient with easy online... See more

Order

Users describe ambiguous interactions with order, noting that while the online platform is very simple and... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional during interactions. Reviewers... See more

Price

Clients share ambiguous opinions on price. Many reviewers highlight that the costs are very competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 5 out of 5 stars

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

309 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.5

All reviews

(309)

137 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful company

Awful company, I was waiting for the skip to arrive yesterday as booked. when it got to 2.30 I called for an eta only to be told they were not delivering today but they had availability for Tuesday. Total waste of my time. I have been told a refund will be made asap. I hope so as I don’t want to have to chase this.

25 April 2026
Rated 1 out of 5 stars

Unreliable and poor communication

Ordered a skip using the online order form. Got a confirmation a day later which clearly stated date of delivery. Phoned them up on the day to get an ETA turns out ‘on our system it’s says it is due for delivery the following week’. Messed up my garden renovation entirely. Avoid this company there are many more reliable services out there some offering better prices as well, only booked out of necessity.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Efficient customer focused service and value for money

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very quickly, which set out all the hire conditions in plain English. The skip arrived very early on the delivery day and the driver couldn't have been more pleasant or helpful. Another big plus is the competitive pricing. I'm really glad I chose Stevenson and would do so again.

8 April 2026
Rated 1 out of 5 stars

Unreliable

You cancelled our skip hire the day before it was due to arrive and I had to scramble to get it from somewhere else at a higher price as it was short notice. Will not use you again and would not recommend

28 March 2026
Rated 4 out of 5 stars

Skip arrived on the day it was supposed…

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to them if you have any queries. Otherwise good service

31 March 2026
Rated 1 out of 5 stars

Wouldn’t recommend

Tel company, then ordered skip straight away. Then to receive an email the following day to say order cancelled. Right before the bank holiday weekend. Had to find another skip provider and pay again as refund then wasn’t returned until almost 5 days later.

31 March 2026
Rated 1 out of 5 stars

No skips available

I booked the skip and paid for it through their website. I then received an email telling me they had cancelled the order as they didn’t have any skips. So a waste of my time.

25 March 2026

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