Went to Sterling Home in Bridge of Don looking for some lights and ended up with a sofa. We seen it before and it was discontinued and lovely. The salesperson Catherine, spoke to us and without being... See more
Company replied
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Went to Sterling Home in Bridge of Don looking for some lights and ended up with a sofa. We seen it before and it was discontinued and lovely. The salesperson Catherine, spoke to us and without being... See more
Company replied
Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... See more
Company replied
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more
Company replied
Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... See more
Company replied
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, United Kingdom
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Sterling stock a good range of house furniture and home wares at varying prices. My wife and I visited the Aberdeen store on 4th April 2026 to purchase new furniture items for our living room where we met and was assisted by Catherine, one of the customer service advisors. She was extremely helpful and very pleasant. We never felt rushed and Catherine took time to explain the pros and cons of the various ranges of furniture. During general conversation we learned that she only joined the sales team two weeks previously. That said, she was very professional and knowledgeable. Well done Catherine, you are a credit to Sterling and made the whole experience very enjoyable. Thank you for your assistance.

Reply from Sterling Home - Aberdeen
Elise was very helpful whilst I choose my outdoor furniture.
My son was with me who is severely affected by Autism and she let him try out the chair and table.
She demonstrated fully how it was assembled and could not have been more helpful.
She told me it was free delivery over the Easter weekend and about the offers available.
I wouldn’t go anywhere else now.
Thank you Elise.
You are a star. 🤩

Reply from Sterling Home - Aberdeen
Matt was extremely helpful assisting us with our purchase. He was informing about our options, good humored and pleasant.

Reply from Sterling Home - Aberdeen
We had a fantastic experience with Stirling Home Furniture in Aberdeen when purchasing our sofa and chairs. From start to finish, everything was smooth and enjoyable.
A special mention has to go to Catherine, who was incredibly helpful, knowledgeable, and patient throughout the process. She took the time to understand exactly what we were looking for and offered great advice without ever being pushy.
The furniture appears excellent in store, and we’re confident it will look just as great in our home. We also really appreciated the flexibility with delivery dates, which made the whole process much less stressful.
We’re now very excited for everything to arrive!
Highly recommend Stirling Home Furniture, and if you can, ask for Catherine — she made all the difference!

Reply from Sterling Home - Aberdeen
Donald, our sales assistant, was friendly and knowledgeable and answered all of our questions. Nothing was too much trouble. He was especially patient while we pondered over which colour of suite to choose. He is an asset to the company and made our shopping experience very pleasant.

Reply from Sterling Home - Aberdeen
Elise, What a helpful sales assistant. Knowledgeable and attentive without being pushy. Good price point for the furniture and added bonus of free delivery.

Reply from Sterling Home - Aberdeen
All staff very helpfull and attentive in particular Marc

Reply from Sterling Home - Aberdeen
We were helped by Catherine at the Bridge of Don store and she was excellent in every way. Great products and very good service from all customer touch points, including Jason, the manager. Highly recommended.

Reply from Sterling Home - Aberdeen
Friendly and knowledgable staff throughout the store. The salesman gave us plenty of time and information to enable us to make our choice.

Reply from Sterling Home - Aberdeen
Incredibly helpful & patient. Was happy to answer all our queries. We were very grateful for his assistant

Reply from Sterling Home - Aberdeen
Helpful and knowledgeable staff in the flooring department. Kirsty who helped with choice, Andrew the estimator and Arianne who completed the sale were all very pleasant and helpful.

Reply from Sterling Home - Aberdeen
Sales assistant Ryan was happy to let us browse. No hard sale which was a delight. Thanks for your help and expertise Ryan.

Reply from Sterling Home - Aberdeen
Good choice of mattresses and son is delighted with it. Only thing to disappoint was the delivery day, asked the saleman if I could get a Monday or Tuesday as other days are hit and miss and was told that would be no problem but they only deliver Wednesday or Friday which was no use as my wife had a course that week so had to take the day off. Otherwise can't fault them

Reply from Sterling Home - Aberdeen
We had an amazing experience today and was fully assisted by Jonas when we were looking for a new bed.
He was extrememly helpful and polite and found us an amazing bed at a great price. Would highly recommend Jonas and his manager

Reply from Sterling Home - Aberdeen
Great professional job by Catherine. Very helpful with our order for tables and chairs. Thanks.

Reply from Sterling Home - Aberdeen
Kirsty helped us a great deal to choose a carpet to coordinate with a suit we ordered. Many thanks.

Reply from Sterling Home - Aberdeen
Extremely pleased with our visit to Sterling Aberdeen Branch. Amazing range to choose from and all staff were incredibly helpful. Big thank you to Aaron who answered all of our questions and helped us with a quick pain free order.

Reply from Sterling Home - Aberdeen
Can’t be faulted. Explained everything in simple terms

Reply from Sterling Home - Aberdeen

Reply from Sterling Home - Aberdeen
We were served by Catherine in your Aberdeen branch yesterday. We purchased a dining table and four chairs. We were very impressed with Catherine, who told us she had just recently started to work there. She was knowledgable, helpful and pleasant.

Reply from Sterling Home - Aberdeen
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