Sterling Home - Aberdeen Reviews 

757
TrustScore 5 out of 5

4.8

40 Denmore Road, Bridge of Don, AB23 8EF Aberdeen, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The selection of mattresses available to see and try made all the difference. Salesman, Jonas Law was very knowledgable and a pleasure to deal with. All up, it was a great experience and we are ha... See more

Company replied

Rated 5 out of 5 stars

Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to... See more

Company replied

Rated 5 out of 5 stars

We had a very knowledgeable and personable sales person. We also appreciate the great prices, particularly the extra 10% off due to it being a bank holiday weekend. Great range and a truly well dress... See more

Company replied

Rated 5 out of 5 stars

100% recommendation, especially Jonas, who served us. Described to us the offer, matched the ideal mattress, and showed great bed options, even though we specified the budget. Everything went smoothly... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Contact info

  • 40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, United Kingdom

  • 01224 704250

4.8

Excellent

TrustScore 5 out of 5

757 reviews

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4.8

All reviews

(757)

1,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Good shopping experience

We had a very knowledgeable and personable sales person. We also appreciate the great prices, particularly the extra 10% off due to it being a bank holiday weekend. Great range and a truly well dress shop giving you an overall enjoyable shopping experience

1 August 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Pam,

Thank you for your wonderful feedback.

We're delighted to hear that you enjoyed your shopping experience and found our sales colleague to be both knowledgeable and personable. It's great to know that our Bank Holiday promotion offered excellent value and that you appreciated the range of products available in store.

We take pride in creating a welcoming and inspiring shopping environment, so it's fantastic to hear that this contributed to such an enjoyable visit. We look forward to welcoming you back again soon!

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Purchase of mattress

The selection of mattresses available to see and try made all the difference.
Salesman, Jonas Law was very knowledgable and a pleasure to deal with.
All up, it was a great experience and we are happy to recommend Sterling based on this.

2 July 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Peter,

Thank you for your wonderful feedback.

We're delighted to hear that the opportunity to see and try our range of mattresses helped you find the right choice.

It's especially pleasing to hear your kind words about Jonas. We'll be sure to pass on your comments, and we're glad his knowledge and friendly service made your experience so enjoyable.

Thank you for choosing Sterling and for recommending us. We hope you enjoy your new mattress, and we look forward to welcoming you back in the future.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Purchase of suite

The staff were very friendly and helpful. They made buying very easy and we were very pleased with our purchase. Would highly recommend to family and friends to go and visit.

1 August 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Isobel,

Thank you for your wonderful feedback.

We're delighted to hear that our team was friendly, helpful, and made your purchasing experience so easy. It's fantastic to know you're pleased with your purchase, and we truly appreciate your recommendation to family and friends. We hope to welcome you back again soon and thank you for choosing Sterling Home.

Kind Regards

The Sterling Home Team

Rated 1 out of 5 stars

Just told 2 months delay for delivery. Not happy.

Furniture ordered supposed to arrive in mid- late August, just had an email to say it will now be well into October before possible delivery. Very disappointing.

18 July 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Martin,

Thank you for your feedback.

We are very sorry to learn of the delay to your furniture order and completely understand your disappointment. We appreciate how frustrating it is to have been expecting delivery in mid to late August, only to be advised that it may now be delayed until October.

Please accept our sincere apologies for the inconvenience caused. We value your patience and will ensure your comments are shared with the relevant team as we continue to monitor your order and provide updates.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Great Service from Matt in Bridge of Don

We saw the perfect sofa and got to customise it how we wanted to. There happened to be a great deal on and Matt was so helpful. He gave us all the options and made it a very smooth process.

14 August 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Christina,

Thank you for your wonderful feedback.

We're delighted to hear that you found the perfect sofa and were able to customise it to your exact requirements. It's fantastic to know that Matt was so helpful in guiding you through all the options and ensuring the whole process was smooth and enjoyable. We'll be sure to pass on your kind comments to him.

Thank you for choosing Sterling Home Aberdeen and we hope you love your new sofa for many years to come.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Staff Service really helpfull and…

Staff Service really helpfull and delivery on time

27 June 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Mrs Taylor,

Thank you for your feedback.

We're delighted to hear that you found our team helpful and that your delivery arrived on time. We really appreciate your comments and hope to welcome you back to Sterling Home again soon.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Staff were helpful

Staff were helpful. Delivery was good.
Had a small problem with our purchase but this was dealt with and resolved quickly including a follow up email to ensure we were happy with our purchase.

25 June 2026
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Reply from Sterling Home - Aberdeen

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you found our staff helpful and that your delivery went smoothly.

While we're sorry there was a small issue with your purchase, we're pleased that our team was able to resolve it quickly and that the follow-up communication gave you confidence in our service. Customer satisfaction is very important to us, so it's wonderful to know you were happy with the outcome.

Thank you again for your feedback and for choosing us. We look forward to serving you again in the future.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Was good salesman no pressure

Was good salesman no pressure

20 July 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Muriel,

Thank you for your feedback.

We're delighted to hear that you had a positive experience and appreciated our no-pressure approach. It's great to know Matt was helpful and allowed you the time to make the right decision for you.

We hope you enjoy your purchase and look forward to welcoming you back to Sterling Home Aberdeen in the future.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Knowledgeable staff who were helpful

Knowledgeable staff who were helpful, friendly and approachable, without being forceful or imposing. We visited a few times to make sure the sofa was the right one for us and we were able to speak to the same salesperson (Matthew) each time and this was helpful and made the transaction flow smoothly. We were able to discuss delivery dates that suited us. Overall it was an easy and pleasant transaction.

29 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Debbie,

Thank you for taking the time to leave such wonderful feedback.

We're delighted to hear that Matthew provided knowledgeable, friendly service throughout your visits and helped make choosing the right sofa an easy and enjoyable experience. Being able to work with the same salesperson and arrange a delivery date that suited your needs is exactly the level of service we strive to provide.

We'll be sure to pass your kind comments on to Matthew and the team. Thank you for choosing Sterling Home Aberdeen, and we hope you enjoy your new sofa for many years to come.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Impressive service

Both the manager and the sales rep Scott Jarvie were attentive, efficient and highly professional in assisting us with purchasing all furnishings for a new 2 bedroom home. I was particularly impressed with Scott’s knowledge and the accuracy with which he captured a complex order first time.

28 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Dominic,

Thank you for taking the time to share your experience.

We're delighted to hear that both our manager and Scott provided such attentive, efficient, and professional service while helping you furnish your new home.

It's especially pleasing to know that Scott's product knowledge and attention to detail ensured your complex order was captured accurately first time.

Your kind comments mean a great deal to us, and we'll be sure to pass your feedback on to Scott and the team. We hope you enjoy your new furnishings and wish you all the best in your new home.

Kind regards,

The Sterling Home Team

Rated 5 out of 5 stars

Attentive....

Attentive..... Laura very helpful & manager good customer service....

27 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Mrs Patterson,

Thank you for your feedback.

We're delighted to hear that you received attentive service and that Laura was so helpful during your visit. It's also wonderful to know that our manager provided such good customer service.

We really appreciate your kind comments and will be sure to share them with Laura and the team. We look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

We did wait a while to be served

We did wait a while to be served, but the service was great and staff were friendly and professional.
Very please with the quality and price of our purchase.

13 July 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Mrs Salter,

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you were pleased with the quality and value of your purchase, and that our team provided friendly, professional service.

We do apologise for the wait you experienced before being served, and we appreciate your patience. Your comments are greatly valued, and we hope to welcome you back again soon.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Assistants very helpful

Assistants very helpful.
My delivery was much quicker than told so lovely surprise.

12 July 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Jacqueline,

Thank you for your kind feedback.

We're delighted to hear that you found our team so helpful and that your delivery arrived sooner than expected – what a great surprise!

We really appreciate you taking the time to share your experience and hope you're enjoying your purchase.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

New Sofa Purchase

Was very easy to make the purchase of new sofas and all the paperwork completed quickly!

26 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Claire,

Thank you for your fantastic feedback.

We're delighted to hear that purchasing your new sofas was an easy and enjoyable experience, and that everything was completed quickly and efficiently.

We appreciate you taking the time to share your comments and will pass them on to the team.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 4 out of 5 stars

Delivery time that was promised was not…

Delivery time that was promised was not met, email sales person about it and got no response

9 July 2026
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Gordon

Thank you for your feedback.

We're sorry to hear that your delivery did not arrive within the promised timeframe and that you did not receive a response to your email.

We understand how frustrating this must have been, providing clear, responsive communication and keeping our customers informed is very important to us, and we regret that we fell short on this occasion.

We appreciate you bringing this to our attention and your comments will be shared with the management team in our Aberdeen store.

Thank you for your patience and support, it really is appreciated.

Kind Regards
The Sterling Home Team

Rated 5 out of 5 stars

Helpful and friendly

Catherine was very helpful and knowledgeable. Professional and friendly service.

19 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Dawn,

Thank you for your lovely feedback.

We're delighted to hear that Catherine provided such helpful, knowledgeable, and friendly service.

We pride ourselves on delivering a professional experience for our customers, and it's great to know Catherine made such a positive impression.

We'll be sure to pass your kind comments on to her. Thank you for choosing Sterling Home Aberdeen, and we hope to see you again soon. 😊

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Went into store to buy a sofa and was…

Went into store to buy a sofa and was greeted my Catherine who was the perfect sales assistant. She didn't pressure me into any decision and I felt like she genuinely wanted to help. I had a great experience and would definitely recommend.

17 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Grant,

Thank you for your great feedback.

We're delighted to hear that Catherine provided such a positive experience during your visit. It's great to know that her friendly, helpful approach and genuine desire to assist made choosing your new sofa an enjoyable and pressure-free experience.

We'll be sure to pass your kind comments on to Catherine, who will be thrilled to receive this recognition. Thank you for your recommendation, and we look forward to welcoming you back to Sterling Home in the future.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

100% recommendation

100% recommendation, especially Jonas, who served us. Described to us the offer, matched the ideal mattress, and showed great bed options, even though we specified the budget. Everything went smoothly with a nice and friendly atmosphere 👍

19 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Piotr,

Thank you for taking the time to leave such wonderful feedback.

We're delighted to hear that Jonas provided such excellent service, helping you find the perfect mattress and bed options within your budget while clearly explaining the available offers. It's great to know that everything went smoothly and that you enjoyed the friendly, welcoming atmosphere during your visit.

We'll be sure to pass on your kind comments to Jonas. Thank you for your recommendation, and we hope you enjoy your new bed ! 😊

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Brilliant experience

Steve looked after us during our visit, he was very knowledgeable and helpful in answering all our questions.

19 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Andra,

Thank you for your lovely feedback.

We're delighted to hear that Steve looked after you so well during your visit. We'll be sure to pass on your kind comments to him – I'm sure he'll be delighted to know his knowledge and helpful service made such a positive impression. We hope to welcome you back again soon.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Rated 5 out of 5 stars

Steve was amazing

Steve was amazing. Straightforward and simple. Perfect

4 July 2026
Unprompted review
Sterling Home - Aberdeen logo

Reply from Sterling Home - Aberdeen

Hi Mark

Thank you for your kind words!

We're delighted to hear that Steve made the process straightforward and simple for you. I'll be sure to pass along your feedback to him. We really appreciate your support and are pleased we could provide a perfect experience.

Kind Regards
The Sterling Home Team

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