StellarFi Reviews 176

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I was issued a credit card which I never used with this fraudelent company and now you are reporting me as delinquent. Unbelieveable.

Rated 5 out of 5 stars

I honestly can’t believe how quickly my score has gone up from using StellarFi. I went from 640 to 745 and my high credit limit goes up every time I pay a bill. It’s so nice to be able to build credit... See more

Rated 5 out of 5 stars

Stellarfi has been a significant asset for me along my credit journey. It's not only the credit boost for my credit score it's the extras Stellarfi offers. Stellarfi has great educational resources th... See more

Rated 5 out of 5 stars

I've been using Stellar to help get my credit back into shape for close to a year now.. and let me tell you, I couldn't believe my eyes when I saw my credit increase so significantly (+112!!!!) from p... See more

Company details

  1. Financial Institution
  2. Credit Reporting Agency
  3. Non-Bank Financial Service

About StellarFi

Written by the company

StellarFi is the first and only credit builder that reports all bill payments as credit directly to the three major credit bureaus: Experian® and Equifax®. As a public benefit corporation, StellarFi sets out to close the wealth gap by making credit universally accessible.

Contact info

3.7

Average

TrustScore 3.5 out of 5

176 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love StellarFi!

Love StellarFi!! My credit score has gone up 20+ points since August 2023. It is so nice to have all of my reoccurring bills in one place. This is the best credit boosting program I’ve used.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

My score has gone up every month

My score has gone up every month just by paying the bills I would be paying anyway and I was able to find some items on my credit report that should not have been there. Stellar has helped me stay aware of my credit reports and rebuild my credit in a low stress way which I really appreciate.

7 November 2023
Unprompted review
Rated 1 out of 5 stars

Dissapointed

Filed Chapter 7 bankruptcy. I have been using StellarFi even before being discharged, and my score has gone up every month. Then, my account kept disconnecting my bank account. I had to close my Stellarfi account. My score dropped 23 points by closing it.

3 November 2023
Unprompted review
Rated 4 out of 5 stars

Good move so far

So far it seems to be a good choice. Only took a week for the account to post on my credit reports. My account is NEW; so I can’t give a full rating just yet. We will see.

17 October 2023
Rated 1 out of 5 stars

You can't tell which bills are paid…

You can't tell which bills are paid within the app without texting a rep within the chat

24 October 2023
Unprompted review
StellarFi logo

Reply from StellarFi

Hi Carlo,

We appreciate you sharing your feedback with us.

After reviewing the chat conversation with one of my teammates, it appears that while we did address your inquiry, we overlooked mentioning that you can access your transaction history directly through your StellarFi dashboard. To view your transaction history, please follow the instructions below:

1. Log in to your StellarFi account.
2. Once you're on your StellarFi dashboard, simply click on 'Payment History.'

From there, you'll be able to view all the bills we've paid on your behalf. We sincerely apologize for the oversight and hope this information helps. You should also receive a follow-up email with this information.

If you have any more questions or need further assistance, please don't hesitate to contact us at support@stellarfi.com

Rated 4 out of 5 stars

Be direct and simplify.

So far, so good. // My one grievance, if you could call it that, is that the directions weren't clear to me. Including the basic how-it-works tutorial. // I needed something more like: 1. make each bill a monthly debit; 2. add to StellarFi 3. Note in your bank records as the debits go out. 4. Watch the lovely change in your credit score. // Straight up, no fluff.

5 October 2023
StellarFi logo

Reply from StellarFi

Hi Lea,

Thanks for taking the time to share your thoughts and we're glad to hear that your experience with our service has been going great!

We apologize if the directions were not as clear as expected.
Please know that we are constantly striving to improve our support, and we genuinely appreciate your suggestions, I will pass it on to the rest of our team!

If you have any additional questions or concerns, feel free to reach out to support@stellarfi.com

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