St Barts Finance Reviews 

476
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff for providing clear guidance throughout the entire mortgage journey. Reviewers consistently highlight the prompt communication and reassuring support, making complex financial decisions feel straightforward and manageable. However, some people mentioned that the procedure occasionally experienced unexpected bumps in the road or took a bit longer than originally planned. Despite these occasional delays during the house buying process, consumers remain extremely satisfied with the overall service and professional dedication. Reviewers express great confidence in the advisors and would readily recommend their reliable assistance to friends and family.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness and... See more

Service

Reviewers mention positive feedback about service, highlighting that the entire process is managed... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and guidance... See more

Response time

People report positive experiences with response time, highlighting that support teams are always quick to... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is stress-free and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to Tom, April and Evie, without whom we would not have been able to purchase our new home. As first time landlords, Tom's expert advice to secure a Buy to Rent mortgage waa invaluab... See more

Rated 5 out of 5 stars

Being first time buyers we initially felt out of our depth and apprehensive about the whole process ahead of us. Mark was brilliant, his friendly and humorous nature made us feel at ease straight aw... See more

Rated 5 out of 5 stars

This is not the first time I've used St Barts & once again their service, approach & professionalism has been excellent. Katie keeps you up to date on all progress, always takes the time to explain al... See more

Rated 5 out of 5 stars

Claire was fantastic, always available when we needed her, nothing was too much. Getting a mortgage is stressful but she took all the weight off our shoulders, a few properties fell through and there... See more


Company details

  1. Financial Consultant
  2. Building Society
  3. Financial Institution
  4. Insurance Broker
  5. Mortgage Broker

Written by the company

Set up in June 2009 by our Managing Director, Steve Bartholomew – St Barts has achieved substantial growth since its inception, managing to open a number of high street offices on the south coast, including a number with Yorkshire Building Society branches, with more in the planning. Steve Bartholomew states: ‘Our main aim is to provide a service to our clients that we would expect and want to receive ourselves. Customer services is 100% the most important part of this business – if this is not achieved, then we will not succeed’. Where the high street banks are shutting daily, we have branches that clients can simply walk into and receive advice. If we do not have a branch in your area, we can offer video meetings or over the phone - its completely up to you!


Contact info

5.0

Excellent

TrustScore 5 out of 5

476 reviews

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5.0

All reviews

(476)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Maria and Tracy were fantastic in assisting us in completing on our house purchase. Friendly and knowledgeable, would highly recommend.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend more!!!

We looked into a mortgage for our first property and whilst going in with not much knowledge of the process, Brad Fry in the St. Bart's Ferndown Office was very helpful and helped us through the entire process. He supported us throughout the process and made sure to find the best mortgage rate suitable for us as first time buyers. We could not recommend Brad enough and we highly recommend people to use his services! You will not be disappointed.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service levels…

Both Richard and Darren have provided excellent client service, swift and thorough communication throughout. Both a pleasure to work with and made the experience seem less and enjoyable.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Satvinder has been brilliant

Satvinder has been brilliant. First time buy for me so I didn’t have a clue but he guided me and the advice has been crucial.

Very helpful and easy to talk to.
Clair

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Rachel Lines was very helpful…

Rachel Lines was very helpful throughout the process of buying my first flat! From initial consultation, working out affordability & finding the best deal! Could not have asked for a better experience. Highly recommend!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Stress free re mortgage

Katie did our re mortgage she made it so easy and stress free looking for the best rate up untill the last min getting us the best deal thankyou!! Would definitely recommend

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Katie helped me set up a remortgage a…

Katie helped me set up a remortgage a few years ago, and has recently found me a new mortgage deal. She is always so helpful, hugely informative and has given me good advice on which direction to go on both occasions. I'm extremely happy with the service she has provided me and I do not hesitate recommending her and St Barts to anyone else.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I met Sunny after speaking to 3 brokers in the past. Sunny made the difference and made every step of the mortagage process easy.
He is an amazing mortage broker with very quick, thorough, and helpful responses and advice. It is an absolute delight working with him and to Evie, thanks also for being amazing. They both ensured we secured the best rate possible. I highly recommend!

6 January 2025
Unprompted review
Rated 5 out of 5 stars

A financial service you can trust

Brad assisted me with my divorce settlement and subsequent new mortgage. Made things very easy and always a pleasure to speak to. Recommended other financial products but there was no hard sell. If you’re looking for a trust worthy financial advice and obtaining the best financial products St Bart’s are excellent.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Tom of St Barts has been so helpful…

Tom of St Barts has been so helpful since day 1 until the completion date. The entire service is second to none. We thought it was impossible for us to get a mortgage but Tom, has helped us achieve the impossible possible. And because of this, I highly recommend St Barts and Tom. Great Service...

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Maria has an excellent knowledge of the mortgage market and current trends in best product offers. She recommended the right product for my circumstances and I will be using her services again.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend and out standing service

Sunny is so professional did a fantastic Job and helping us mortgage. He kept us update regular with the process and communicated very well. He was always available to answer my questions.
If you need a mortgage advisor who truly cares, Sunny is the one! Thank you,

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage renewal & Further advance

Our mortgage was coming up for renewal and we wanted to do some house improvements, so contacted Katie Hartley on the recommendation of several friends. She is extremely knowledgeable and explained every step and option that was available to us, she found several options for us that would allow us to do our home improvements and get the best rates, Katie is very responsive to emails and kept us in the loop at all times, It seams nothing is too much trouble for her. We are super happy with the service she provided and will happily recommend and use her again.

4 February 2025
Unprompted review

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