LOVE still being able to be part of a Building Society & Savings company that still gives a little Savings Book! Sounds silly but I like being able to go in and update my book every few months ! Its t... See more
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Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, United Kingdom
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Being able to make an appointment to discuss my finances is very good, not all Building societies off this.
The staff at St Peter’s Avenue Branch are excellent,
they are very friendly and welcoming. They make you feel valued and appreciated.
I was able to see staff to discuss my finances face to face straight away. Staff were knowledgeable, helpful and friendly, there was no pressure to use online banking
I had an issue with the availability of available savings options in my online account. This took 3 weeks and 3 phone calls to resolve which is excessive.
Helpful friendly,and understanding staff,a pleasure to deal with
I had my saving accounts reviewed to enable them to work best for me. The staff were great at explaining each account and my options going forward.
Staff member was very good at explaining the subject we were enquiring about, and settled our minds that we were doing what we thought was right for our circumstances.
You have a pleasant young man behind the counter who understands and serves our needs without any fuss, a credit to you.
Very friendly and efficient. Also, good to have a savings book instead of just paper or online.
We like the personal touch. Cheryl is very efficient & explains everything clearly, will do anything to help make transactions easy, as do all the staff.
Always a friendly welcome, happy to help with any enquiries.
Dealing with people face-to-face makes life easier when finances are involved. I can do this with the NBS.
I will say here, I DO NOT like the new logo.
Staff at the Grantham branch of the Nottingham Building Society are always friendly and efficient, making it a pleasant place to visit. Their savings interest rates are competitive.
Great personal service in branch, and staff with good knowledge of the products available.
helpful and friendly staff member, in the new Clumber Street offices in Nottingham. Have dealt with the N.B.S. for over 60 years, always been there for the family.
Excellent service and information given…Staff were very kind and courteous….
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