So far so good—only recommendation is a better way to schedule deliveries so it’s easier to plan around business and leisure travel. Fortunate to have no side effects. Treatment has been going... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I don’t usually write reviews, but Willow impressed me. The telehealth visit was professional and clear, and my provider set realistic expectations. Since starting GLP-1s, I’ve had steady weight loss,... See more
Company replied
I joined Willow because I needed something different—something that wasn’t just another ‘eat less, move more’ lecture. And I’m so happy I did. The doctors truly listen and tailor the treatment to you.... See more
Company replied
If you're fed up with how you look and feel and have tried literally EVERYTHING, Willow will absolutely change your life in the way you have always hoped! It's a journey, a well invested journey. The... See more
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Company details
Written by the company
Effortless weight loss, made for you. We connect patients with safe & effective weight loss medication, personalized for by board-certified doctors.
Contact info
United States
- help@startwillow.com
- startwillow.com
3.6
Average
311 reviews
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Reply from Willow
Hi Audrea, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Do not waste your money
I've been using the tablets for two months. I've actually gained 3 pounds. I've had no side effects but I've also had no results. Actually eat pretty clean and healthy. I'm just gaining weight due to perimenopause and was hoping this could help This was a scam and a waste of money. I'm very sad. I don't have extra $300 a month to be spending for zero results. When I emailed the company to question them about this. They were quick to just give me a cancellation of subscription but with no explanation. don't waste your money.
24 August 2025
Unprompted review
Reply from Willow
Hi Jett, thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at help@startwillow.com. We appreciate your cooperation and look forward to resolving this for you.
Great company and support
Have been partnering for several months now and has been such a great experience. The Dr attached to my profile is so helpful and always available and responsive - with sound advice. Happy to recommend Willow to my friends.
23 August 2025
Reply from Willow
Hi Amy, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
The response to my questions are fast…
The response to my questions are fast and very helpful. I just began my weight loss journey and am excited to see results.
23 August 2025
Reply from Willow
Hi Wanda, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Love Willow!!
Working with Willow has been super easy, customer service is great and products are high quality. Looking forward to continuing to use Willow with my subscription and loving my experience thus far.
16 August 2025
Reply from Willow
Hi Samantha, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
Overall great experience so far
I’ve had a great experience so far from the enrollment, approval, and receiving the medication. Just took my second dose of SQ semaglutide today and have had minimal side effects (mild nausea, indigestion). I lost 4 pounds the first week after being unable for 6 months to lose a single pound with perimenopause despite healthy eating and working out 5 times a week. Very pleased so far.
15 August 2025
Reply from Willow
We truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
Reply from Willow
Hi Suzanne, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
Things move fast
Within minutes of my online evaluation the Dr contacted me to ask a few questions and shortly thereafter I received my approval. The medication is currently in the process of delivery. It’s only been two days, I’d say that’s pretty prompt service.
21 August 2025
Reply from Willow
Hi Donna, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
I was convinced that weight loss had to…
I was convinced that weight loss had to be miserable, but Willow proved me wrong. I’ve lost 27 lbs, and I swear, it barely feels like I tried. The semaglutide injections are ridiculously easy to do (I was scared at first, but trust me, it’s nothing), and my cravings are just…gone. It’s kind of surreal how well this works
21 August 2025
Reply from Willow
Hi Alexander, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
Reply from Willow
Hi Dawn, thank you for your thoughtful review and the 5 stars! We’re thrilled that your experience was a great one. Positive feedback like this inspires our team to keep providing the highest quality care and support.
I’ve been on multiple different…
I’ve been on multiple different semaglutide medications with different providers and saw great success. I wanted to switch to Willow’s oral with the hopes it would work similarly. After two full months, I can confidently say… the oral medication doesn’t work at all!! The company is falsely advertising. I wasted $600 and months of time. Also, their customer service is garbage. Just AI bots regurgitating fake sympathies. DO NOT ORDER GLP1s from this company. I’m going back to my original provider for the injection.
20 August 2025
Unprompted review
Reply from Willow
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at help@startwillow.com. We appreciate your cooperation and look forward to resolving this for you.
Looking forward to a long term relationship
Website was very informative with lots of topics and videos. Doctor was very responsive to both simple and fairly complicated questions. I was able to easily follow my first shipment to my house with notices from Willow as to when it would arrive. The use of great pharmacy, Red Rock was important to me. I've looked into a number of Tirzepatide providers and Willow is my choice to work with long term.
19 August 2025
Reply from Willow
Hi Martin, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
Delivered medicine right on time.
12 August 2025
Reply from Willow
Hi Leigh, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
So far so good—happy with experience overall…
So far so good—only recommendation is a better way to schedule deliveries so it’s easier to plan around business and leisure travel.
Fortunate to have no side effects. Treatment has been going well, and I am seeing continued weight loss, not too fast or slow, so I don’t have to worry about excess skin as the pounds come off. Moderated decrease paired with exercise seems to be the trick to avoiding loose skin—my body is adapting to the change with maintained elasticity.
Services and personnel are good. No complaints thus far.
Happy with my experience overall.
20 August 2025
Reply from Willow
Thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
Dont bother with tablets
Dont bother with tablets - they don't work at all. I wish I had realized this before wasting $300. REsearch showed that only 1-2% of the medicine is absorbed via tablets, vs 100% of the injection. For all I know, I could have received sugar pills
18 August 2025
Unprompted review
Reply from Willow
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at help@startwillow.com. We appreciate your cooperation and look forward to resolving this for you.
Willow makes it easy!
Very user friendly website and rapid response from Willow. Prescriptions came on time as promised. Any questions are promptly responded to.
18 August 2025
Reply from Willow
Hi Patti, you just made our day—thank you! We’re so glad to hear everything went well and that you felt taken care of. We’re here anytime you need us, and we can’t wait to support you through the rest of your journey.
My wife and I both signed up
My wife and I both signed up. It was an easy process and continues to be easy with deliveries showing up on time. We have both lost over 20 pounds and my bloodwork is back to normal as a result.
10 August 2025
Reply from Willow
Hi Sammy, we truly appreciate the love! Thank you for taking the time to leave us a review. Knowing that you had a great experience means everything to us. If there’s ever anything more we can do for you, just let us know!
Great communication
Great communication! Providers always explain things very thoroughly and if you have any questions, they are answered promptly.
10 August 2025
Reply from Willow
Hi Elizabeth, thanks for the glowing review! It’s wonderful to know that our care and service met your expectations. Your feedback encourages us to keep doing what we love—helping patients feel empowered in their wellness journey!
The fact that you are always ready to…
The fact that you are always ready to answer any question I have. And that the Dr.’s answer my questions on time.
15 August 2025
Reply from Willow
Hi Saba, thank you so much for the kind words and 5-star rating! We’re so happy to hear you had a positive experience. Our team works hard to make sure our patients feel supported every step of the way—it means the world to hear that it’s making a difference!
I think they sell placebo products
I think they sell placebo products. They do nothing. I’ve been on a GLP-1 in the past and my experience with this product is completely different. Waste of money.
16 August 2025
Unprompted review
Reply from Willow
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and fully understand how frustrating this must have been for you. We’d like to learn more about your experience so we can assist you further. Trustpilot will be sending you a request for additional details—please respond at your convenience. Alternatively, you can reach out to our support team directly at help@startwillow.com. We appreciate your cooperation and look forward to resolving this for you.
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